L3HHCM20 logo
L3HHCM20

L3Harris Australia excels as a prime defence contractor, providing integrated tech solutions for over four decades. Specialising in technology that connects and shapes operations spanning multiple domains: space, air, land, sea, cyber and first responders. Today, we employ over 500 professionals in all major cities who understand the region’s unique requirements.

Manager, IT Business Analysis

ManagerManagerFull TimeRemoteLeadTeam 10,001

Location

United States

Posted

22 hours ago

Salary

$101.5K - $216.5K / year

Seniority

Lead

No structured requirement data.

Job Description

Manager, IT Business Analysis

L3HHCM20

Role Description The Manager, IT Business Analysis leads the IT business analysis function, directing and auditing the activities of our external Managed Service Provider (MSP). This position acts as the crucial bridge between internal business departments and the MSP, translating complex business requirements into actionable technical specifications, overseeing the MSP’s project delivery, managing the project backlog, and ensuring SLA compliance. The ideal candidate is a strategic thinker with a strong technical background and proven experience in vendor management. - MSP Direction & Oversight: Serve as the primary point of contact for the MSP, overseeing their day-to-day operations, project delivery, and adherence to Service Level Agreements (SLAs). - Requirement Gathering & Translation: Collaborate with business stakeholders to define, analyze, and document business processes and requirements, ensuring they are accurately translated into technical specifications for the MSP. - Backlog & Project Management: Manage the IT project portfolio and backlog, prioritizing requests and ensuring the MSP delivers on time and within scope. - Performance Monitoring: Track and report on MSP performance metrics, conducting regular reviews to identify areas for improvement and ensuring high-quality deliverables. - Quality Assurance & UAT: Oversee the User Acceptance Testing (UAT) process to ensure technical solutions developed by the MSP meet business needs before implementation. - Strategic Alignment: Partner with senior leadership to align IT strategy with company goals, providing input on technology roadmaps. - Conflict Resolution: Mediate disputes between internal business units and the MSP, resolving escalated issues promptly. - Risk Management: Identify and mitigate risks related to project delivery, vendor performance, and cybersecurity. Qualifications - Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. - 5+ years of experience in IT business analysis, with 2-3 years in a management or lead role. Requirements - MSP Experience: Proven experience managing or working closely with an external Managed Service Provider (MSP). - Technical Acumen: Strong understanding of SDLC (Software Development Life Cycle), IT infrastructure, and data modeling. - Documentation Skills: Expert capability in creating business requirements documents (BRDs), user stories, and process flow diagrams. - Communication & Negotiation: Exceptional ability to translate technical concepts into business terms for stakeholders and negotiate with vendors. - Tools: Proficiency in project management tools (e.g., JIRA, MS Project) and requirement management tools. - CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) certification. - Experience in ITIL framework. Benefits - Health and disability insurance - 401(k) match - Flexible spending accounts - EAP (Employee Assistance Program) - Education assistance - Parental leave - Paid time off - Company-paid holidays

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Halter logo

Territory Manager - Western Downs, Beef

Halter

We’re on a mission to unlock more productive and sustainable farming.

Manager1 day ago
Full TimeRemoteTeam 51-200Since 2016H1B No Sponsor

About HalterAt Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures. To find out more, visit our LinkedIn & Instagram. About the role:As a Territory Manager at Halter, you will play a critical role in driving business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritise daily efforts that optimise growth performance and drive value for your customers. 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If you don’t, you will be deeply passionate about it, and willing to dive deep into the operations of a farm to learn rapidly. - Attitude: You naturally play for the front of the jersey. Make those around you better. Thrive under pressure and own your results. You bring authentic energy and passion to every interaction. - Territory Management: Able to use critical thinking to manage a large territory with a balanced focus on sales and customer success, making the appropriate trade-offs. - Problem Solving & Collaboration: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. - Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. What Your Day Could Look Like - Prospecting & Expansion: Sourcing new leads and opportunities through proactive outreach, referrals, industry events, and other channels, as well as responding to inbound queries. You’ll manage the full sales pipeline from lead generation through to close. - Hitting Sales Targets: Manage your pipeline and meet high-growth sales targets by screening, qualifying, demonstrating the product, and successfully negotiating contracts with customers. - Customer Account Management: After the sale, maintain close relationships with customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. - Territory Ownership: A high level of ownership in your territory working with regional agricultural groups to foster deep relationships across the beef industry. - Customer Onboarding: Assist in owning the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation. - Field Learnings & Feedback: Serve as the primary point of contact for gathering customer feedback in your territory. Work closely with Support, Product, and R&D teams to share insights from the field that can drive product improvements and innovations. - Collaborating with Support Teams: Partner with the Support Team to resolve any issues your customers encounter quickly. You’ll escalate problems as needed and ensure that customers in your territory feel fully supported. Our Benefits - Delicious snacks and drinks are available for your daily flow. - Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave. - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. Halter in Australia:Halter entered Tasmania two years ago and has rapidly expanded to now have 20% of the state's dairy herd with Halter - a thriving customer base managed by a talented, local team. Halter recently entered Queensland and NSW, and now has a growing team and customer base across both states. Join our teamHalter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram. Why our team loves working at Halter: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Australia