Role Description A Patient Care Coordinator (formerly Central Booking Clerk) is responsible for coordinating and scheduling patient appointments across multiple modalities including MRI. They ensure that bookings are made efficiently, accurately, and in line with clinical priorities and availability. Acting as a key point of contact by phone for patients, they communicate with patients, medical staff, and other administrative teams to support smooth service delivery. - Appointment Requests: Managing phone and online requests for appointments. - Patient Communication: Provide information on appointment times, locations, and any required preparation. - Scheduling: Scheduling a variety of diagnostic imaging services. - Phone Calls: Answering inbound calls from patients and physician offices. - Record Keeping: Accurately enter patient information and appointment details into booking systems including updates, changes, and cancellations. - Compliance & Confidentiality: Adhere to policies regarding patient confidentiality and data protection. Qualifications - Education: High school diploma - Experience: Healthcare or customer service is an asset - Skills: - Excellent verbal communication - Patience, Empathy & Professionalism - Computer proficiency - Team player - Attention to detail and strong organizational skills Requirements - Ability to maintain high quality service level in a high-volume call center - Prolonged periods of sitting Benefits - Competitive compensation - Flexible work commitments to accommodate life changes (i.e. full time, part time, casual) - Comprehensive health and dental coverage - Vacation allocated on years of services - Employer-sponsored pension program (RPP) - Professional learning and development opportunities - Supports to improve the physical and mental health of our employees - Vacation Purchase-Sell Program: provide increased flexibility and support the changing lifestyle needs of our employees - Recognition events including an annual staff holiday party, site celebrations, and social events for staff and their families

Role Description We're currently seeking participants for an upcoming paid English Voice Research Study supporting the development of next-generation Artificial Intelligence (AI) speech technology. If selected, you'll complete a guided English voice recording session from the comfort of your home using your own compatible device. To be considered, you must complete our short Participant Interest Form via monday.com. English Voice Biometrics Research Study – Participant Registration Link: https://wkf.ms/4v1CEvn What's Involved? - Complete a one-time guided English voice recording session. - Participate remotely using your own compatible device. - Follow simple recording instructions provided by our team. - Help improve future AI voice and speech technologies. English Voice Research Groups - English – United States (EN-US) - English – India (EN-IN) - English – French-Influenced English (EN-FR) - English – Spanish-Influenced English (EN-ES) Compensation - Approved participants who successfully complete all required project activities and applicable quality review will receive: 💲 $25.00 USD Before You Apply - This is a paid research participation opportunity and is not an offer of employment. - Participation is voluntary. - Submission of the Participant Interest Form does not guarantee selection. - Participants may be selected based on project eligibility, demographic balancing, quality standards, and overall project capacity. - Additional participation agreements and project instructions may be required prior to participation. Important Information - Approved participants will receive detailed recording instructions before beginning the project. - Participants must complete the recording session themselves and may not have another individual complete any portion of the project on their behalf. - Only one participation is permitted per individual for this project. - Compensation is provided only for approved participants who successfully complete all required project activities and applicable quality requirements. Basic Requirements - Be at least 18 years of age. - Currently reside in one of the approved U.S. states for this project. - Complete the recording session from their current state of residence. - Have access to one of the following compatible devices: - iPhone (iOS) - iPad (iPadOS) - Mac (macOS) - Android Phone - Windows Computer - Be able to complete a one-time recording session in a reasonably quiet indoor environment. - Use the same device for the entire recording session. Current Project Availability Due to current project requirements, we are only accepting participants who currently reside in and will complete their recording session from one of the following approved U.S. states: - Alabama - Alaska - Arkansas - Connecticut - Delaware - Georgia - Hawaii - Indiana - Iowa - Kansas - Kentucky - Louisiana - Maine - Maryland - Michigan - Minnesota - Mississippi - Missouri - Montana - Nebraska - New Hampshire - New Jersey - New Mexico - North Carolina - North Dakota - Ohio - Oklahoma - Oregon - Pennsylvania - Rhode Island - South Carolina - South Dakota - Tennessee - Utah - Vermont - Virginia - West Virginia - Wisconsin - Wyoming At this time, we are unable to consider participants residing outside of these approved states due to current project requirements.

Role Description We're currently seeking participants for an upcoming paid English Voice Research Study supporting the development of next-generation Artificial Intelligence (AI) speech technology. If selected, you'll complete a guided English voice recording session from the comfort of your home using your own compatible device. Selected participants will be invited to complete approximately 30 minutes of guided English voice recording activities. No prior experience is required. What's Involved? - Complete a one-time guided English voice recording session. - Participate remotely using your own compatible device. - Follow simple recording instructions provided by our team. - Help improve future AI voice and speech technologies. English Voice Research Groups - English – United States (EN-US) - English – India (EN-IN) - English – French-Influenced English (EN-FR) - English – Spanish-Influenced English (EN-ES) Compensation - Approved participants who successfully complete all required project activities and applicable quality review will receive: 💲 $25.00 USD Before You Apply - This is a paid research participation opportunity and is not an offer of employment. - Participation is voluntary. - Submission of the Participant Interest Form does not guarantee selection. - Participants may be selected based on project eligibility, demographic balancing, quality standards, and overall project capacity. - Additional participation agreements and project instructions may be required prior to participation. Important Information - Approved participants will receive detailed recording instructions before beginning the project. - Participants must complete the recording session themselves and may not have another individual complete any portion of the project on their behalf. - Only one participation is permitted per individual for this project. - Compensation is provided only for approved participants who successfully complete all required project activities and applicable quality requirements. Basic Requirements - Be at least 18 years of age. - Currently reside in one of the approved U.S. states for this project. - Complete the recording session from their current state of residence. - Have access to one of the following compatible devices: - iPhone (iOS) - iPad (iPadOS) - Mac (macOS) - Android Phone - Windows Computer - Be able to complete a one-time recording session in a reasonably quiet indoor environment. - Use the same device for the entire recording session. Current Project Availability Due to current project requirements, we are only accepting participants who currently reside in and will complete their recording session from one of the following approved U.S. states: - Alabama - Alaska - Arkansas - Connecticut - Delaware - Georgia - Hawaii - Indiana - Iowa - Kansas - Kentucky - Louisiana - Maine - Maryland - Michigan - Minnesota - Mississippi - Missouri - Montana - Nebraska - New Hampshire - New Jersey - New Mexico - North Carolina - North Dakota - Ohio - Oklahoma - Oregon - Pennsylvania - Rhode Island - South Carolina - South Dakota - Tennessee - Utah - Vermont - Virginia - West Virginia - Wisconsin - Wyoming At this time, we are unable to consider participants residing outside of these approved states due to current project requirements.

Role Description This is a fully remote position available only to candidates currently living in Portugal. Applications from individuals residing outside of Portugal will not be reviewed. Are you a tech enthusiast with a passion for delivering exceptional customer experiences? Do you enjoy guiding people through software, apps, and digital ecosystems? We are seeking enthusiastic, Polish-speaking professionals to join our premier, work-from-home customer care team based entirely in Portugal. In this position, you will be the face of one of the world's most recognizable and beautifully designed tech brands. This isn't about repeating scripts—you will serve as a trusted advisor and the authentic voice of the company. Whether a user needs assistance recovering an account, syncing smart devices, managing digital subscriptions, or troubleshooting a software update, your job will be to provide calm, friendly, and seamless guidance toward a solution. Key Responsibilities - Customer Support: Engage with Polish-speaking users via inbound calls, live chat, or email, maintaining a polite, professional, and empathetic tone at all times. - Technical Troubleshooting: Diagnose and resolve issues related to device connectivity, operating systems, cloud-based applications, software updates, and user profiles. - Account Security: Help users manage private data, reset passwords, and navigate subscriptions while strictly adhering to privacy and data protection protocols. - User Education: Demystify technical processes by explaining them in simple, easy-to-understand terms, transforming a frustrating tech glitch into an excellent experience. - Case Documentation: Keep precise records of customer interactions and technical resolutions in our global internal database to ensure continuity of care. Qualifications - Native or near-native fluency in Polish, paired with a solid B2 level of English (essential for internal training, system tools, and team collaboration). - You must currently live in Portugal and possess valid local documentation (including a NIF, NISS, and a valid work/residency permit). - A genuine desire to help others, active listening skills, and the talent for breaking down complex tech issues into simple language. - A natural interest in consumer tech, apps, and operating systems, along with the comfort to quickly learn new software platforms. - The agility to thrive in a fast-paced environment where software updates and procedural guidelines evolve frequently. Home Office Requirements - A quiet, private workspace free from background noise and distractions. - A reliable, high-speed fiber internet connection (minimum 15-30 Mbps upload/download) with a direct Ethernet connection to your router. Benefits - 100% Remote Work: Skip the daily commute entirely. We ship premium corporate computer hardware and essential tech equipment straight to your doorstep in Portugal. - Competitive Compensation: A dependable monthly base salary paired with performance bonuses, language premiums, and a daily meal allowance. - Comprehensive Healthcare: Private health and life insurance policies active from the very first day of your employment contract. - Paid Training: World-class, fully paid technical and communication training to ensure you are confident and fully prepared. - Career Advancement: Clear, structured pathways to progress into leadership or specialized roles, such as Team Leader, Quality Analyst, Corporate Trainer, or Tech Specialist. - Diverse Culture: A welcoming, inclusive, and supportive global community where every team member's voice is respected.