Plenful is a healthcare technology company focused on moving pharmacy forward through intelligent automation. It provides automation and workflow solutions desi
Site Reliability Engineer
Location
California
Posted
5 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Site Reliability Engineer
Plenful
Title: Site Reliability Engineer Location: San Francisco (Hybrid) Engineering San Francisco (Hybrid) Share on: Department: Engineering Job Description: About the role We’re hiring a Site Reliability Engineer (SRE) to ensure the reliability, performance, and scalability of Plenful’s production systems as we continue to grow. This role is centered on operating real systems at scale — not just building infrastructure, but deeply understanding how it behaves under load, fails in production, and recovers. You’ll define reliability standards, own production health, and build the feedback loops that make our systems more resilient over time. You’ll work closely with backend, data, and ML engineers to ensure our platform is highly available, measurable, and continuously improving. This includes everything from incident response and performance debugging to SLO design and system-level optimization. What You’ll Do Reliability Engineering & System Ownership - Define and implement SLIs, SLOs, and error budgets across core services - Own production system health, including uptime, latency, and availability targets - Continuously improve system resilience through proactive reliability work - Identify and mitigate single points of failure across distributed systems Production Operations & Incident Response - Participate in and improve on-call rotations and incident response processes - Lead incident triage, mitigation, and resolution in real time - Conduct blameless postmortems and ensure follow-through on action items - Build tooling and automation to reduce MTTR (Mean Time to Recovery) Observability & System Insight - Design and evolve observability systems across: - - Metrics, logs, and distributed tracing (OpenTelemetry) - Tooling including Datadog, CloudWatch, Grafana, Sentry - Improve signal quality to reduce noise and alert fatigue - Develop dashboards and alerts that reflect real system health and user impact - Use observability data to drive performance and reliability improvements Performance & Scalability - Analyze system performance under load and identify bottlenecks - Optimize latency, throughput, and resource utilization across: - - Serverless systems (AWS Lambda) - Containerized services (ECS) - Data systems (Aurora Postgres, ClickHouse) - Partner with engineering teams to improve system efficiency and scaling behavior Automation & Reliability Tooling - Build automation to eliminate repetitive operational work - Improve deployment safety through reliability checks and safeguards - Contribute to CI/CD pipelines (GitHub Actions) with a focus on system stability - Develop tools for: - - Incident response - Debugging - Capacity planning Security, Compliance & Operational Maturity - Partner with security and compliance to ensure systems meet operational standards - Support audit readiness and reliability-related compliance requirements (Vanta) - Integrate monitoring and alerting into security and SIEM workflows - Help mature operational practices across the engineering team Environment & Technical Context You’ll work across a modern distributed stack: - Cloud: AWS (ECS, Lambda, RDS Aurora Postgres, CloudWatch) - Infrastructure: Terraform, Ansible, Linux - CI/CD: GitHub Actions - Observability: Datadog, Grafana, CloudWatch, OpenTelemetry, Sentry, pganalyze - Data Systems: Postgres, ClickHouse - Security & Compliance: Vanta, SIEM tooling - Product & Analytics: Amplitude - ML/Platform Infra: TrueFoundry What Success Looks Like - Clear, enforced SLOs and error budgets across critical systems - Incidents are well-managed, rare, and decrease over time - Engineers have high-confidence signals about system health - Alerts are actionable, not noisy - Systems scale predictably under load without degradation - Postmortems lead to real, measurable improvements - Reliability is treated as a shared engineering responsibility, not a reactive function Ideal Background Must Have - 5+ years in Site Reliability Engineering, SRE-adjacent roles, or production infrastructure - Strong experience operating and debugging distributed systems in production - Hands-on experience with: - - Observability tooling (Datadog, Grafana, OpenTelemetry, etc.) - Incident response and on-call practices - Performance and reliability debugging - Experience defining and working with SLOs / SLIs / error budgets - Familiarity with: - - AWS environments - Serverless and container-based architectures - Postgres or similar relational databases - Ability to write code/scripts (Python, Bash, etc.) for automation and tooling - Strong systems thinking and ability to reason about failure modes Nice to Have - Experience in high-growth or high-scale environments - Background in regulated industries (healthcare, fintech) - Experience with ClickHouse or analytical systems at scale - Familiarity with chaos engineering or load testing frameworks - Exposure to ML infrastructure or data platforms Plenful perks - Comprehensive Benefits Package: Enjoy unlimited PTO, fully covered health insurance (medical, dental, and vision), meal stipend, health & wellness stipend, 401(k) matching, and stock options. - Mission-Driven, World-Class Team: Join an exceptional group of professionals aligned around a meaningful mission and committed to making an impact. - Opportunities for Growth: Strengthen your partnership expertise through collaboration with experienced, high-performing leaders across the organization. - Flexible Work Environment: Employees based in the Bay Area enjoy two days per week in a brand-new downtown San Francisco office. Employees based in other cities enjoy a fully remote work environment with the ability to travel for collaboration.
Related Guides
Related Categories
Related Job Pages
More DevOps Engineer Jobs
Site Reliability Engineer
Recruiting From ScratchRecruiting from Scratch is a New York-based talent firm focused on connecting top-tier professionals with high‑growth companies and helping organizations buil
Site Reliability Engineer Full time San Francisco, CA - Location: San Francisco - Company Stage of Funding: Seed — Devtools, Software Development, AI - Office Type: remote - Salary: $150K–$250K Company Description We're representing a dynamic startup in the Devtools and AI space that is focused on building innovative solutions for software development. This company is dedicated to enhancing developer experiences and streamlining workflows through cutting-edge technology. With a small, agile team, they are poised to make a significant impact in the industry. What You Will Do - Design and implement robust infrastructure solutions using AWS, GCP, and Azure. - Develop and maintain applications using Python and FastAPI to ensure high performance and responsiveness. - Manage container orchestration with Docker and Kubernetes to facilitate seamless deployment and scaling. - Monitor system performance and reliability using tools like Prometheus and Grafana, ensuring optimal uptime. - Collaborate with cross-functional teams to integrate and call various LLM APIs in the OpenAI format. - Establish CI/CD pipelines to automate deployment processes and enhance development efficiency. Ideal Candidate Background - 3–8 years of experience in Site Reliability Engineering, DevOps, or related fields. - Proficient in Python, with experience in C/C++ or Rust as a plus. - Strong understanding of containerization and orchestration technologies, particularly Kubernetes. - Experience with database management, specifically Redis and PostgreSQL. - Familiarity with monitoring and logging tools such as Prometheus and Grafana. Preferred - Experience working with AI technologies and APIs, particularly in the context of large language models. - Knowledge of software development best practices and agile methodologies. - Previous involvement in early-stage startups or small teams, demonstrating adaptability and initiative. Compensation and Benefits The salary range for this role is $150K–$250K, complemented by competitive equity options. Join a passionate team dedicated to innovation and growth in the tech landscape.
• Design and deploy security solutions to monitor, harden entire infra system in AWS • Implement new, and update existing security measures for the protection of Binance.com infrastructure • Utilize log ingestion platform for security analytics and identification of tactics, techniques and patterns of attackers • Provides solutions to audited access, risk assessments in permission escalation, and vulnerability assessments • Build models or leverage LLM for anomaly detection
DevOps Engineer
Texas State Library and Archives CommisionProficiency with creating CI/CD pipelines and stages with Harness using YAML templates. Kong plugin development using Lua or Go. Experience with Package Managers like LuaRocks. Experience with containerization (Docker), and orchestration tools (Kubernetes). Experience with cloud platforms such as AWS, Google Cloud, or Azure. Familiarity with monitoring and logging tools like Datadog and OpenTelemetry.
Role Description To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. - Lead project development, production support and maintenance activities. - Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. - Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. - Create functional and technical specification documents. - Track open tickets/incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. - Ensure analysts adhere to SLA/KPI/OLA. - Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. - Lead and ensure project is in compliance with Software Quality Processes and within timelines. - Review functional and technical specification documents. - Serve as the single point of contact for the team to the project stakeholders. - Promote teamwork, motivate, mentor and develop subordinates. - Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix. Company Description
DevOps Engineer
hireVouchhireVouch is a premier recruitment and digital transformation solutions company dedicated to helping organizations find and retain top-tier talent. With a focus on hiring the right
Role Description This is a remote position. Our client is an upstart proprietary trading fund operating under the umbrella of a global titan. You can enjoy the dynamic energy of a start-up with the assured job security that comes with a mature well-established global operator. Your day-to-day responsibilities include: - Implement DevOps infrastructure projects - Design and implement secure automation solutions for development, testing, and production environments - Design, develop and scale infrastructure-as-code - Build and deploy automation, monitoring, and analysis solutions - Manage our continuous integration and delivery pipeline to maximize efficiency - Implement industry best practices for system hardening and configuration management - Secure, scale, and manage Linux virtual environments - Develop and maintain solutions for operational administration, system/data backup, disaster recovery, and security/performance monitoring - Continuously evaluate existing systems with industry standards, and make recommendations for improvement - Deploy and maintain critical applications on cloud-native microservices architecture - Implement automation, effective monitoring, and infrastructure-as-code - Deploy and maintain CI/CD pipelines across multiple environments - Support and work alongside a cross-functional engineering team on the latest technologies - Iterate on best practices to increase the quality and velocity of deployments - Sustain and improve the process of knowledge sharing throughout the engineering team - Maintain infrastructure as a Service (IaaS) using infrastructure as code frameworks such as Terraform, AWS SDK, and CloudFormation - Build ETL/ELT solutions for large scale data pipelines within AWS Cloud - Deploy Kubernetes platform in AWS EKS (Managed Kubernetes Services) and assist the Product Team in solution design, configuring Helm charts, migrating environments variables and secrets from non-AWS sources Qualifications - Experience maintaining and deploying highly available, fault-tolerant systems at scale - A drive towards automating repetitive tasks (i.e.: scripting with Python, etc.) - Proficiency in scripting languages including Python - Practical experience with Docker containerization and clustering (e.g., Kubernetes/ECS) - Expertise with AWS - Version control system experience (i.e.: Git) - Experience with infrastructure-as-code (i.e.: Terraform, CloudFormation) - Ability to drive to goals and milestones while valuing and maintaining a strong attention to detail - Excellent judgment, analytical thinking, and problem-solving skills - Full understanding of software development lifecycle best practices - Understanding of monitoring tools (i.e.: CloudWatch, Datadog, etc.) - Strong understanding of micro-services and related architectures - Knowledge of containerization technologies such as Docker and Kubernetes - Ability to work in a fast-paced and constantly changing environment - Strong interpersonal skills and the ability to build and maintain professional, friendly, and cordial relationships with team members, other departments, and external partners - Prior experience in the cryptocurrency industry is considered an asset Benefits - Incredible benefits. Truly. Let's talk about them. You will not be disappointed. - This team has an 18 year wake of incredible global success, and many enriched (professionally, financially, and personally) team members. - Full remote (preference for the Americas between the EST & PST zones).
