Eltropy logo
Eltropy

Silicon Valley’s fastest growing private business 🚀

Senior Content & Enablement Manager

Content ManagerContent ManagerFull TimeRemoteSeniorTeam 51-200Since 2013H1B SponsorCompany SiteLinkedIn

Location

California

Posted

8 days ago

Salary

$110K - $160K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Senior Content & Enablement Manager

Eltropy

• Build comprehensive, reusable training materials for internal teams and customers across product features, solutions, and best practices. • Own strategy and execution within our existing learning management platform. • Integrate into the product release lifecycle to identify new features, changes, and enhancements ahead of launch. • Design enablement programs tailored to different audiences (CSMs, Implementation Engineers, Sales, internal stakeholders, and customers). • Maintain and update existing training materials as products and solutions evolve. • Partner with Product, Implementation, and Customer Success leadership to align enablement with business priorities.

Job Requirements

  • Proven experience building enablement programs from the ground up, or successfully scaling existing programs at a growing company.
  • Hands-on expertise developing reusable, scalable training content for both internal and external audiences (video, documentation, interactive modules).
  • Demonstrated experience using AI tools to create and enhance training content efficiently.
  • Strong facilitation and communication skills; ability to translate complex technical concepts for diverse audiences.
  • Project management capability; comfort wearing multiple hats in a lean environment.
  • Passion for building knowledge systems that empower teams and customers to succeed.
  • Leadership experience or track record managing small teams. (Nice to Have)
  • Background in financial services, SaaS, or B2B software training. (Nice to Have)
  • Experience designing and running knowledge checks and certification programs. (Nice to Have)
  • Familiarity with credit union or community banking operations. (Nice to Have)

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