• Promptly and effectively manage all assigned claims with minimal oversight. • Make claim decisions within delegated authority per company and carrier policies. • Accurately interpret policy coverages and apply appropriate claims practices. • Establish and communicate reserves in alignment with carrier expectations. • Maintain up-to-date knowledge of insurance policies, guidelines, and industry practices. • Understand local construction methods, pricing, and repair standards. • Submit supplemental reports as needed (e.g., severe incident reports, ITV reports). • Provide exceptional customer service to all insureds, clients, and stakeholders. • Maintain high standards of professional conduct throughout all assignments. • Perform additional responsibilities as assigned.