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Customer Enablement Representative
Location
Minnesota
Posted
7 days ago
Salary
$20 - $23 / hour
Seniority
Junior
Job Description
Customer Enablement Representative
Ergotron
• Primary support for global contact management system • Assist customers with assembly instructions and provide shipping information • Resolve billing questions and troubleshoot problems • Act as liaison between customers and internal departments • Process and confirm product orders • Navigate Oracle and Salesforce systems for order status
Job Requirements
- Associates of Arts (AA) or higher in Business Administration, Marketing or related field preferred
- One to two years of customer service experience required
- Ability to multi-task required
- Familiar with Microsoft Office (including Excel, PowerPoint and Outlook), Oracle, and Salesforce
Benefits
- medical, dental, vision benefits
- life insurance
- disability
- tuition reimbursement
- 401k with match
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- paid maternity leave
- paid paternity leave
- paid grandparents leave
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