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Zendesk

The intelligent heart of customer experience.

Senior Machine Learning Engineer

Machine Learning EngineerMachine Learning EngineerFull TimeRemoteSeniorTeam 5,001-10,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

Poland

Posted

4 days ago

Salary

zł302K - zł454K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishAWSCloudDockerKubernetesPythonRubySQL

Job Description

Senior Machine Learning Engineer

Zendesk

• Own and deliver ML-powered product features end-to-end • Work closely with Scientists to productionise research outputs into reliable features • Build and maintain ML infrastructure • Contribute to technical design discussions and architecture decisions • Improve reliability, performance, and cost-efficiency of ML systems • Mentor more junior engineers

Job Requirements

  • 5+ years of experience in software engineering with a focus on ML engineering, MLOps, or ML-powered products
  • Fluent in Python; working proficiency in Ruby is a plus
  • Experience building and operating ML systems in production: model serving, inference pipelines, and monitoring
  • Experience integrating LLMs into production systems
  • Comfortable with SQL and data infrastructure
  • Experience with containerized deployments (Docker, Kubernetes) and cloud infrastructure (AWS)
  • Strong collaboration skills

Benefits

  • Bonuses
  • Benefits or related incentives to be communicated during the offer stage

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