NMLS3029
Loan Officer Assistant
Location
United States
Posted
4 hours ago
Salary
0
Seniority
Junior
Job Description
Loan Officer Assistant
CrossCountry Mortgage, LLC
• Assist in reviewing mortgage loan application and documentation, which may include phone and computer work, printing, copying, scanning, emailing, overnighting documents, etc. • Review mortgage loan disclosure packages and deliver them to the borrower • Create rate disclosure and re-disclosure packages and deliver them to the borrower • Review documents and entire loan files and work to prevent problems by highlighting deficiencies and then notifying the mortgage loan officer and/or loan processor • Clarify/correct information and obtain additional information, as necessary, via phone, email, etc. • General clerical and phone support to loan officers and/or loan processors, as needed • Work with management to provide support in various stages and areas of lending and processing as needed • Assist in managing a pipeline consisting of conventional, FHA, VA, and USDA loans, along with 203K and reverse mortgage products • Deliver appraisals and/or property valuations to the borrower and retrieve proof of receipt • Track outstanding items on all loan files and follow up with customers to ensure timely receipt of necessary documentation • Facilitate timely loan closings by working directly with the Title Company and customer to schedule
Job Requirements
- High School Diploma, General Equivalency Diploma (GED), or equivalent
- A minimum of 1 year of mortgage-related experience, including customer contact
- Previous sales support experience, preferred
- Salesforce experience, preferred
- Excellent communication and customer service skills
- Excellent prioritization and time management skills
- Proficient with Microsoft Office applications
Benefits
- medical
- dental
- vision
- 401K
- company-provided short-term disability
- employee assistance program
- wellness program
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