• Own and articulate a compelling product vision across Perci’s platform, ensuring alignment with our clinical mission and commercial strategy. • Define, prioritise and manage the product roadmap across Perci’s core product suite. • Ensure priorities balance member experience, business goals and clinical requirements. • Translate strategic objectives into clear initiatives, roadmaps and measurable outcomes. • Lead, mentor and develop a high-performing team of Product Managers and future product function hires. • Build a culture of curiosity, experimentation, accountability and member-centred design. • Identify capability gaps and support hiring as Perci scales. • Lead product discovery and user research activities across members, clinicians, partners and internal stakeholders. • Partner closely with the Head of Clinical Outcomes to ensure product decisions are informed by clinical evidence and safety requirements. • Centralise and manage user feedback, ensuring insights inform prioritisation and future roadmap development. • Own quarterly initiative planning and product operating rhythms. • Drive high-quality product releases with speed and confidence within an agile environment. • Work closely with engineering teams to ensure timely and effective delivery. • Own product KPIs relating to engagement, adoption, experience and operational performance. • Partner with the Head of Clinical Outcomes on clinical outcome measures and shared success metrics. • Use data to drive prioritisation and continuous improvement decisions. • Regularly communicate progress, outcomes and roadmap updates to the executive team and board. • Act as the connective tissue across clinical, operations, technology and commercial teams. • Partner with the Head of Clinical Outcomes to translate clinical models into scalable digital products and operational workflows. • Help shape the future operating model for the Product organisation as Perci scales.

• Own the product vision and multi-year roadmap for administrative agent functions • Design and implement standardized workflows and data interfaces • Partner with Technology and Architecture teams to deliver resilient, scalable capabilities • Introduce automation and straight-through processing for agent notices • Implement robust operational controls and performance dashboards • Govern vendor platforms and industry utilities • Enable superior client and borrower experiences through secure self-service portals • Run quarterly planning cycles and set OKRs

• Own all accounting and financial reporting projects supporting Private Credit service delivery • Lead delivery of operations and business support technology for Private Credit • Partner closely with client delivery organizations to identify key operational challenges • Define and document target capabilities and requirements related to Private Credit operations delivery • Collaborate with other product leads across Private Credit to ensure consistent client experiences • Identify, design, and scope new automations and capabilities

• Serve as the primary product and technology expert for large, strategic global Private Credit clients and prospect engagements, including discovery sessions, product demonstrations, and solution design • Partner closely with Sales and Relationship Management teams to understand client needs, articulate product capabilities with credibility, and ensure proposed solutions are technically feasible, scalable, and aligned with the strategic product roadmap • Lead structured discovery engagements with institutional clients to translate business and operational requirements into clear product inputs, user stories, use cases, and prioritization recommendations in collaboration with the Client Experience lead • Balance client-specific requests with platform strategy, applying strategic judgment to determine when configuration or roadmap acceleration is appropriate versus when standard capabilities should be leveraged to maintain scalability • Generate and maintain client-specific roadmap views for large, strategic clients, providing tailored presentations of product strategy and delivery timelines that reinforce partnership and transparency • Own and optimize the onboarding approach for large migration clients, designing processes and leveraging technology to increase efficiency, reduce time-to-value, and accelerate sales-to-revenue conversion • Ensure client commitments and deliverables are clearly defined, tracked, and communicated, coordinating across product, engineering, and delivery teams to proactively manage expectations and ensure successful execution • Design accelerated solution delivery approaches in partnership with business units, delivery teams, and technology teams, identifying the optimal path (partner/build/buy) to bring new offerings to market quickly and efficiently • Validate and explore new product offering potential with Private Credit business units, ensuring strategic alignment and where applicable, integrating validated opportunities into the broader product roadmap and investment priorities • Provide deep alternative investment domain expertise across fund structures, asset-level data, financial reporting, and servicing workflows to build credibility and trust with sophisticated institutional clients and internal stakeholders