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Clinical Research for All℠
Clinical Research Supervisor
Location
Florida
Posted
114 days ago
Salary
0
Seniority
Mid Level
Job Description
Clinical Research Supervisor
Alcanza Clinical Research
• Overseeing centralized patient recruitment operations across multiple clinical research sites. • Providing direct leadership and support to Central Recruiters engaged in phone-based patient outreach, screening, and scheduling. • Ensuring recruitment activities are accurate, compliant, patient-centered, and aligned with protocol, site, and sponsor requirements. • Serving as the primary operational escalation point for Central Recruiters. • Working closely with site teams and Patient Recruitment leadership to drive high-quality recruitment execution and continuous improvement.
Job Requirements
- An Associate’s degree AND a minimum of 2 years’ experience in a medical environment, customer service, call center or a similar field, or an equivalent combination of education and experience is required.
- An MA, CNA, LPN/LVN, EMT or other medical license is preferred.
- Experience with calendar management /scheduling and CRM experience is highly preferred.
- Bi-lingual (English / Spanish) proficiency is a plus.
- Proficiency with computer applications such as Microsoft applications, email, electronic health records, web applications, and the ability to type proficiently (40+ wpm);
- Performing basic clinical procedures such as blood pressure, vitals, EKGs, phlebotomy, etc.
- Strong organizational skills and attention to detail.
- Well-developed written and verbal communication skills.
- Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers.
- Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.
- Must be professional, respectful of others, self-motivated, and have a strong work ethic.
- Must possess a high degree of integrity and dependability.
- Ability to work under minimal supervision, identify problems and implement solutions.
- Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.
Benefits
- Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
- Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.
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