Crisis Prevention Institute

The Crisis Prevention Institute (CPI) is dedicated to providing comprehensive, evidence-based crisis prevention and de-escalation training designed to enhance t

Manager, Small Business Sales

Location

United States

Posted

7 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Manager, Small Business Sales

Crisis Prevention Institute

• Lead, coach, and develop a team of Small Business Account Executives and Sales Development Representatives. • Drive achievement of SMB revenue, pipeline, and conversion targets. • Establish performance expectations and accountability around activity, pipeline creation, opportunity progression, and closed business. • Develop and pilot outbound prospecting strategies to supplement inbound lead generation and increase market penetration. • Design and refine territory, segmentation, and lead management strategies to maximize sales productivity. • Partner with Marketing to optimize lead flow, lead quality, campaign effectiveness, and handoff processes. • Collaborate with Revenue Operations to establish reporting, dashboards, forecasting, and performance analytics. • Monitor inbound lead response times, conversion rates, pipeline health, and sales cycle effectiveness. • Identify opportunities to expand SDR support and build scalable prospecting processes across multiple sales segments. • Conduct regular coaching sessions, call reviews, deal reviews, and pipeline inspections to improve individual and team performance. • Work cross-functionally with Product, Customer Success, Legal, Finance, and Marketing to remove obstacles and accelerate sales outcomes. • Contribute to overall sales strategy and serve as a leader in CPI's growth initiatives. • Perform other position-related duties as assigned.

Job Requirements

  • Bachelor’s degree in business, marketing, or a related field
  • 1–3 years of proven success leading high‑performing sales teams, consistently exceeding quota and driving significant revenue growth
  • Demonstrated expertise in sales coaching, pipeline management, contract negotiation, revenue forecasting, and territory management
  • Proven ability to drive accountability and performance within a results-driven sales organization
  • Experience recruiting, developing, and retaining top sales talent in a fast-paced, growth-oriented environment
  • Strong operational discipline with experience leveraging CRM platforms, sales analytics, and forecasting tools to drive visibility and business performance
  • Excellent communication, presentation, and executive relationship-building skill
  • Exceptional leadership skills with the ability to inspire, coach, and elevate high-performing sales teams in a fast-paced, competitive environment
  • Strategic mindset with strong business acumen, sound judgment, and adaptability to evolving market dynamics
  • Outstanding communication, presentation, and negotiation skills, with the confidence to engage decision-makers and executive stakeholders at every level
  • Strong analytical and problem-solving abilities, leveraging data, pipeline insights, and market trends to drive sales strategy and performance improvement
  • Demonstrated ability to foster accountability, operational discipline, and consistent execution within a results-driven sales organization
  • Driven, resilient, and highly results-oriented, with a commitment to excellence, continuous improvement, and winning as a team.

Benefits

  • Comprehensive compensation package
  • Comprehensive benefits package
  • 401k
  • PTO
  • Health & Wellness Days
  • Paid Volunteer Time Off
  • Continuing education and training
  • Hybrid or remote work schedule
  • Paid Parental Leave

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