Library Assistant II

Location

Virginia

Posted

11 days ago

Salary

0

Seniority

Entry Level

No structured requirement data.

Job Description

Library Assistant II

City of Chesapeake, Virginia

Title: Library Assistant II Location: Chesapeake United States Job Description: Are you passionate about libraries, people, and public service? The Chesapeake Public Library (CPL) is seeking an outgoing, enthusiastic, and detail-oriented Library Assistant II to join our team in a part-time capacity. This opportunity is ideal for someone who thrives in a dynamic, patron-centered environment. As a Library Assistant II, you'll support multiple public service areas-including Circulation, Adult Services, and Youth & Family Services (YFS)-by providing high-quality service and helping connect our diverse community to resources, learning, and enrichment. Key Responsibilities: - Deliver high-quality, paraprofessional support at public service desks by assisting patrons with computers, public access catalogs, copiers, fax machines, A/V equipment, eReaders, and locating library materials. - Offer reader's advisory, job search assistance, and homework help using both print and digital resources. - Promote library programs and services using approved social media channels and printed materials. - Maintain and update patron accounts using CPL's automated systems, including time management, circulation, and payment software. - Handle point-of-sale transactions with accuracy and professionalism, including processing payments for fines, fees, merchandise sales, and donations. - Receive, check in, and reshelve returned library materials accurately and efficiently. - Monitor public computer usage and enforce library policies to maintain a welcoming and productive environment. - Supervise department operations during assigned shifts, including evenings and weekends, in the absence of senior staff. - Actively participate in internal committees, projects, and initiatives to support library goals. - Perform additional duties as assigned and assist at other service points as needed. Ideal Candidate Will Possess: - A strong commitment to public service and community engagement. - Excellent interpersonal, organizational, and multitasking skills. - Proficiency with computers and current office and library technologies. - Familiarity with point-of-sale systems and basic cash-handling/reconciliation procedures. - Flexibility to work evenings, weekends, and varying assignments across departments. This is an exciting opportunity to make a real impact in your community while working in a collaborative, knowledge-rich environment. If you're energized by serving the public and thrive in a team-oriented setting, we encourage you to apply and grow with us at the Chesapeake Public Library. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires one year of college in liberal arts or library science or any equivalent combination of education and customer service experience. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of 6 months related, full-time equivalent library or customer service experience. Six months' public library experience preferred. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Preferred Requirements: Experience with automated circulation systems highly desired. Public library-related experience desired. Experience working with computers is highly desired. Comfortable with learning and demonstrating usage of computers, Internet, library catalog, eReaders, eBooks, research databases, e-mail, photocopiers, and fax machines. Flexibility and a willingness to learn new tools such as laser cutters, Cricuts, and 3D printing. The ability to support activities such as training and assisting customers with sewing and crafting.

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