Localytics | Enterprise Client Partner

Location

New Jersey

Posted

103 days ago

Salary

0

Seniority

Mid Level

English

Job Description

Localytics | Enterprise Client Partner

Palm Venture Studios

Mission of the Role Own, deepen, and expand Localytics' most important enterprise relationships. The Client Partner is the single-threaded owner of named enterprise accounts and is accountable for retention, expansion, and long-term value creation. This role drives growth by evangelizing Localytics across customer organizations, building executive relationships, and systematically expanding our footprint of new apps, increased allotments, additional products, and services. This is not a reactive support role. The Client Partner is a growth owner, executive relationship builder, and strategic operator responsible for turning Localytics' best customers into its largest and most durable revenue streams. About Localytics Our mission is to help brands build great customer experiences. Localytics enables brands to understand their customers and engage them with timely, relevant experiences across mobile channels. Our platform combines deep customer insight with personalized messaging, giving teams the tools and services they need to make smarter decisions and communicate with customers in meaningful ways. Our GTM teams work closely with customers to understand their goals, solve real problems, and drive measurable outcomes. You'll collaborate across product, engineering, and leadership, own meaningful targets, and help shape how Localytics grows in the market. Localytics is a lean, fast-growing company with an experienced leadership team and a culture that values integrity, ownership, and impact. No matter your role, you'll have real responsibility, real influence, and the opportunity to build things that matter. Role Scope & Responsibilities The Client Partner is responsible for: - Acting as the primary relationship owner across the customer organization—from senior practitioners to VP, SVP, and C-suite sponsors - Helping enterprise customers deeply understand how their apps perform and how engagement marketing drives business outcomes, using Localytics analytics - Guiding customers toward building and scaling a world-class engagement marketing program, including best practices, operating models, and measurement - Evangelizing Localytics across business units, departments, regions, and apps to expand adoption and strategic relevance - Establishing, owning, and executing multi-year account plans aligned to customer objectives and Localytics growth goals - Driving complex expansions involving multiple stakeholders, products, apps, and buying centers - Partnering closely with Product and Engineering to translate stated and unstated customer needs into roadmap influence and solution design - Serving as the company's early-warning system, surfacing churn risk, competitive threats, and expansion opportunities before they appear in revenue - Enabling customers to deploy, adopt, and scale Localytics across their organization—acting as an internal champion and educator - Contributing to the development and documentation of enterprise account management playbooks, processes, and best practices Outcomes You Will Deliver Account Penetration and Footprint Expansion - Successfully penetrate new business units, departments, and geographies within existing enterprise accounts - Expand Localytics' relevance across multiple teams and initiatives, not single use cases Retention and Material Expansion of Named Accounts - Deliver strong net revenue retention across assigned enterprise accounts - Retain core contracts while materially expanding revenue through additional apps, increased MAU or data allotments, new product adoption, and services and strategic engagements Executive-Level Relationships and Strategic Positioning - Build and maintain trusted relationships with VP, SVP, and C-suite stakeholders - Establish Localytics as a strategic platform, not a tactical point solution - Partner directly with the CEO on high-stakes expansions and strategic selling opportunities Proactive Risk Management - Identify and neutralize churn risks before they escalate - Surface competitive threats, product gaps, and organizational shifts early - Maintain accurate account health visibility at all times

Job Requirements

  • Capabilities You Possess
  • Revenue & Expansion Leadership
  • Strong sales instincts paired with a consultative, value-based approach
  • Proven ability to drive expansion within complex enterprise accounts
  • Comfortable owning a quota tied to retention and expansion, not just new logos
  • Skilled in influence, evangelization and persuasion. Align multiple stakeholders toward a shared outcome
  • Enterprise Account Management Mastery
  • Demonstrated success managing a portfolio of $100k–$500k+ ACV enterprise customers
  • Strong sales instincts paired with a consultative, value-based approach
  • Experience navigating complex org charts, buying committees, and political dynamics
  • Proven ability to drive expansion within complex enterprise accounts (finance, telecom, retail preferred)
  • Customer Insight & Problem Solving
  • Deep customer empathy with a focus on business outcomes, not features
  • Ability to interpret ambiguous or incomplete signals and turn them into clear action plans
  • Strong at conceptualizing and orchestrating solutions using cross-functional resources (Product, Eng, Marketing, Support)
  • Owns problems end-to-end and drives resolution without dropping the ball
  • Analytical Skills & Product Acumen
  • Reasonably analytical; comfortable with numbers, metrics, and performance analysis. Some data analysis skills; 'fluent' in algebra and drawing insights from data
  • Solid conceptual grasp of SaaS products, product development, and technical tradeoffs
  • Working knowledge of consumer marketing frameworks and related technology stacks
  • Communication & Execution
  • Exceptional listener who can distill complex ideas into clear, plain language
  • Strong written and verbal communication skills; credible with both practitioners and executives
  • Effective project manager who can coordinate internal and external stakeholders
  • Thrives in cross-functional, distributed, and global environments
  • Values Alignment
  • The Client Partner must embody Localytics' values:
  • Thoughtful and action-oriented
  • Clear, direct communication
  • Analytical and data-driven
  • Deeply customer-oriented
  • Eager to learn and adapt
  • Trustworthy and accountable

Benefits

  • Compensation, Benefits, and Other Details
  • $210k - $240k OTE, commensurate with experience and capabilities. Uncapped commissions. We will reward extraordinary work and outcomes.
  • Competitive equity package in the form of RSUs

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Mission of the Role Own, deepen, and expand Localytics' most important enterprise relationships. The Client Partner is the single-threaded owner of named enterprise accounts and is accountable for retention, expansion, and long-term value creation. This role drives growth by evangelizing Localytics across customer organizations, building executive relationships, and systematically expanding our footprint of new apps, increased allotments, additional products, and services. This is not a reactive support role. The Client Partner is a growth owner, executive relationship builder, and strategic operator responsible for turning Localytics' best customers into its largest and most durable revenue streams. About Localytics Our mission is to help brands build great customer experiences. Localytics enables brands to understand their customers and engage them with timely, relevant experiences across mobile channels. Our platform combines deep customer insight with personalized messaging, giving teams the tools and services they need to make smarter decisions and communicate with customers in meaningful ways. Our GTM teams work closely with customers to understand their goals, solve real problems, and drive measurable outcomes. You'll collaborate across product, engineering, and leadership, own meaningful targets, and help shape how Localytics grows in the market. Localytics is a lean, fast-growing company with an experienced leadership team and a culture that values integrity, ownership, and impact. No matter your role, you'll have real responsibility, real influence, and the opportunity to build things that matter. Role Scope & Responsibilities The Client Partner is responsible for: - Acting as the primary relationship owner across the customer organization—from senior practitioners to VP, SVP, and C-suite sponsors - Helping enterprise customers deeply understand how their apps perform and how engagement marketing drives business outcomes, using Localytics analytics - Guiding customers toward building and scaling a world-class engagement marketing program, including best practices, operating models, and measurement - Evangelizing Localytics across business units, departments, regions, and apps to expand adoption and strategic relevance - Establishing, owning, and executing multi-year account plans aligned to customer objectives and Localytics growth goals - Driving complex expansions involving multiple stakeholders, products, apps, and buying centers - Partnering closely with Product and Engineering to translate stated and unstated customer needs into roadmap influence and solution design - Serving as the company's early-warning system, surfacing churn risk, competitive threats, and expansion opportunities before they appear in revenue - Enabling customers to deploy, adopt, and scale Localytics across their organization—acting as an internal champion and educator - Contributing to the development and documentation of enterprise account management playbooks, processes, and best practices Outcomes You Will Deliver Account Penetration and Footprint Expansion - Successfully penetrate new business units, departments, and geographies within existing enterprise accounts - Expand Localytics' relevance across multiple teams and initiatives, not single use cases Retention and Material Expansion of Named Accounts - Deliver strong net revenue retention across assigned enterprise accounts - Retain core contracts while materially expanding revenue through additional apps, increased MAU or data allotments, new product adoption, and services and strategic engagements Executive-Level Relationships and Strategic Positioning - Build and maintain trusted relationships with VP, SVP, and C-suite stakeholders - Establish Localytics as a strategic platform, not a tactical point solution - Partner directly with the CEO on high-stakes expansions and strategic selling opportunities Proactive Risk Management - Identify and neutralize churn risks before they escalate - Surface competitive threats, product gaps, and organizational shifts early - Maintain accurate account health visibility at all times

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Mission of the Role Own, deepen, and expand Localytics' most important enterprise relationships. The Client Partner is the single-threaded owner of named enterprise accounts and is accountable for retention, expansion, and long-term value creation. This role drives growth by evangelizing Localytics across customer organizations, building executive relationships, and systematically expanding our footprint of new apps, increased allotments, additional products, and services. This is not a reactive support role. The Client Partner is a growth owner, executive relationship builder, and strategic operator responsible for turning Localytics' best customers into its largest and most durable revenue streams. About Localytics Our mission is to help brands build great customer experiences. Localytics enables brands to understand their customers and engage them with timely, relevant experiences across mobile channels. Our platform combines deep customer insight with personalized messaging, giving teams the tools and services they need to make smarter decisions and communicate with customers in meaningful ways. Our GTM teams work closely with customers to understand their goals, solve real problems, and drive measurable outcomes. You'll collaborate across product, engineering, and leadership, own meaningful targets, and help shape how Localytics grows in the market. Localytics is a lean, fast-growing company with an experienced leadership team and a culture that values integrity, ownership, and impact. No matter your role, you'll have real responsibility, real influence, and the opportunity to build things that matter. Role Scope & Responsibilities The Client Partner is responsible for: - Acting as the primary relationship owner across the customer organization—from senior practitioners to VP, SVP, and C-suite sponsors - Helping enterprise customers deeply understand how their apps perform and how engagement marketing drives business outcomes, using Localytics analytics - Guiding customers toward building and scaling a world-class engagement marketing program, including best practices, operating models, and measurement - Evangelizing Localytics across business units, departments, regions, and apps to expand adoption and strategic relevance - Establishing, owning, and executing multi-year account plans aligned to customer objectives and Localytics growth goals - Driving complex expansions involving multiple stakeholders, products, apps, and buying centers - Partnering closely with Product and Engineering to translate stated and unstated customer needs into roadmap influence and solution design - Serving as the company's early-warning system, surfacing churn risk, competitive threats, and expansion opportunities before they appear in revenue - Enabling customers to deploy, adopt, and scale Localytics across their organization—acting as an internal champion and educator - Contributing to the development and documentation of enterprise account management playbooks, processes, and best practices Outcomes You Will Deliver Account Penetration and Footprint Expansion - Successfully penetrate new business units, departments, and geographies within existing enterprise accounts - Expand Localytics' relevance across multiple teams and initiatives, not single use cases Retention and Material Expansion of Named Accounts - Deliver strong net revenue retention across assigned enterprise accounts - Retain core contracts while materially expanding revenue through additional apps, increased MAU or data allotments, new product adoption, and services and strategic engagements Executive-Level Relationships and Strategic Positioning - Build and maintain trusted relationships with VP, SVP, and C-suite stakeholders - Establish Localytics as a strategic platform, not a tactical point solution - Partner directly with the CEO on high-stakes expansions and strategic selling opportunities Proactive Risk Management - Identify and neutralize churn risks before they escalate - Surface competitive threats, product gaps, and organizational shifts early - Maintain accurate account health visibility at all times

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Mission of the Role Own, deepen, and expand Localytics' most important enterprise relationships. The Client Partner is the single-threaded owner of named enterprise accounts and is accountable for retention, expansion, and long-term value creation. This role drives growth by evangelizing Localytics across customer organizations, building executive relationships, and systematically expanding our footprint of new apps, increased allotments, additional products, and services. This is not a reactive support role. The Client Partner is a growth owner, executive relationship builder, and strategic operator responsible for turning Localytics' best customers into its largest and most durable revenue streams. About Localytics Our mission is to help brands build great customer experiences. Localytics enables brands to understand their customers and engage them with timely, relevant experiences across mobile channels. Our platform combines deep customer insight with personalized messaging, giving teams the tools and services they need to make smarter decisions and communicate with customers in meaningful ways. Our GTM teams work closely with customers to understand their goals, solve real problems, and drive measurable outcomes. You'll collaborate across product, engineering, and leadership, own meaningful targets, and help shape how Localytics grows in the market. Localytics is a lean, fast-growing company with an experienced leadership team and a culture that values integrity, ownership, and impact. No matter your role, you'll have real responsibility, real influence, and the opportunity to build things that matter. Role Scope & Responsibilities The Client Partner is responsible for: - Acting as the primary relationship owner across the customer organization—from senior practitioners to VP, SVP, and C-suite sponsors - Helping enterprise customers deeply understand how their apps perform and how engagement marketing drives business outcomes, using Localytics analytics - Guiding customers toward building and scaling a world-class engagement marketing program, including best practices, operating models, and measurement - Evangelizing Localytics across business units, departments, regions, and apps to expand adoption and strategic relevance - Establishing, owning, and executing multi-year account plans aligned to customer objectives and Localytics growth goals - Driving complex expansions involving multiple stakeholders, products, apps, and buying centers - Partnering closely with Product and Engineering to translate stated and unstated customer needs into roadmap influence and solution design - Serving as the company's early-warning system, surfacing churn risk, competitive threats, and expansion opportunities before they appear in revenue - Enabling customers to deploy, adopt, and scale Localytics across their organization—acting as an internal champion and educator - Contributing to the development and documentation of enterprise account management playbooks, processes, and best practices Outcomes You Will Deliver Account Penetration and Footprint Expansion - Successfully penetrate new business units, departments, and geographies within existing enterprise accounts - Expand Localytics' relevance across multiple teams and initiatives, not single use cases Retention and Material Expansion of Named Accounts - Deliver strong net revenue retention across assigned enterprise accounts - Retain core contracts while materially expanding revenue through additional apps, increased MAU or data allotments, new product adoption, and services and strategic engagements Executive-Level Relationships and Strategic Positioning - Build and maintain trusted relationships with VP, SVP, and C-suite stakeholders - Establish Localytics as a strategic platform, not a tactical point solution - Partner directly with the CEO on high-stakes expansions and strategic selling opportunities Proactive Risk Management - Identify and neutralize churn risks before they escalate - Surface competitive threats, product gaps, and organizational shifts early - Maintain accurate account health visibility at all times

Texas
Ibotta logo

Client Partner Director

Ibotta

Founded in 2012, Ibotta is a mobile technology startup company backed by Silicon Valley investors. Headquartered in Denver, Colorado, the company is stationed i

Client Partner104 days ago
OtherRemoteTeam 830Since 2012

Ibotta is seeking a Client Partner Director to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. Ibotta is fundamentally changing how the world’s leading advertisers think about mobile marketing. As a Client Partner Director, you will lead our most strategic partnerships, expand enterprise-level client relationships, and influence company-wide growth initiatives. We are looking for a transformational industry leader who combines deep client expertise with the ability to mobilize cross-functional teams and deliver outsized business impact. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Candidates living in Atlanta, Austin, Bentonville, Boston, Chicago, Cincinnati, Cleveland, Dallas, Houston, Jersey City, Minneapolis, Nashville, New York City, Los Angeles, San Francisco, Seattle, or St. Louis may be eligible for remote work. What You Will Be Doing: Own executive-level relationships with a portfolio of high-impact client accounts, driving long-term strategic value and consultative partnership development. Lead complex, multi-product negotiations, leveraging cross-functional inputs (Product, Analytics, Marketing) to deliver innovative, ROI-positive solutions tailored to client goals. Consistently meet and exceed revenue targets by identifying whitespace opportunities, expanding existing business, and accelerating adoption of emerging solutions like omnichannel. Shape and execute strategic account plans that integrate marketing, merchandising, and shopper data strategies to drive measurable client and Ibotta business outcomes. Deliver influential, insight-driven presentations and QBRs to executive stakeholders, using data storytelling to reinforce Ibotta’s value proposition and growth potential. Partner with Account Management and internal stakeholders to drive seamless execution, performance alignment, and long-term success for major initiatives. Act as a strategic advisor to clients, proactively identifying growth opportunities, industry shifts, and evolving needs across client organizations. Serve as a leader and mentor across the Revenue organization, modeling best practices, supporting talent development, and contributing to the broader strategic direction of the team. Champion cross-functional, high-impact projects that drive operational excellence, product innovation, and business-wide learning. Travel 40+% to cultivate strong, trusted relationships and deepen executive engagement through in-person strategy sessions. Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere. What We Are Looking For: 8+ years of experience in a consultative, data-driven sales or client strategy role, preferably in digital media, mobile advertising, or CPG/Retail industries. Proven success selling into executive leadership (VP and C-level) and navigating complex client organizations across multiple business units. Track record of closing high-value, multi-product deals and delivering sustained revenue growth through strategic partnership development. Superior communication and executive storytelling skills, with the ability to simplify complexity and influence a wide range of stakeholders. Strong commercial and analytical acumen; ability to assess opportunities, identify risks, and develop actionable insights from performance data. Demonstrated leadership in mentoring peers, leading initiatives, and shaping team culture in fast-paced, ambiguous environments. Technical comfort with tools such as Looker, Salesforce, and Google Suite; ability to derive insights and incorporate them into strategic plans. About Ibotta ("I bought a...") Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $2.6 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine. Additional Details: This position is located in Denver, CO, with options for remote, and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals. Total compensation range: $250,000-$290,000. Equity is granted in addition to the overall compensation package. This range is inclusive of a base range and a variable bonus. Talk to your recruiter to learn more. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. Applicants must be currently authorized to work in the United States on a full-time basis. Applicants are accepted until the position is filled. For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels. Recruiting Agency Notice Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees. #LI-Remote #BI-Remote #LI-Hybrid #BI-Hybrid

Texas + 13 moreAll locations: Texas | Ohio | Colorado | Georgia | Illinois | Missouri | Washington | New York | Massachusetts | Arkansas | Tennessee | New Jersey | Minnesota | California
$250K - $290K / year
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