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NICE

Make experiences flow.

Senior Project Manager

Project ManagerProject ManagerFull TimeRemoteLeadTeam 5,001-10,000Since 1991H1B SponsorCompany SiteLinkedIn

Location

Worldwide

Posted

11 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Senior Project Manager

NICE

Role Description NICE is looking for a Project Manager to join our Professional Services team. This role is responsible for directing and managing project development and delivery from beginning to end, setting and continually managing project expectations with team members and stakeholders, defining project scope, goals and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners, and developing project plans, diagrams, and communications documents. How will you make an impact? - Plan and schedule project timelines and milestones using appropriate tools and track deliverables - Develop and deliver progress reports, proposals, requirements documentation, and presentations - Proactively manage changes in project scope, identify potential crises, and devise contingency plans - Build, develop, and grow any business relationships vital to the success of the project - Collect sign-off confirming the customer's agreement on project completion and "acceptance" - Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements - Develop best practices and reusable tools for project execution and management Qualifications - Bachelor's degree in Business Management or related field or related work experience required - 6+ years in a customer facing project management role delivering SaaS solutions - Experience in call recording or telephony industry - Strong project management skills in planning and coordination for timely delivery - Good understanding of principles, theories, practices and techniques for managing project work load and analysis needed for key deliverables - Understanding of technology and software development cycle - Resource management skills - Risk management skills - Organized and comfortable planning several months in advance Requirements - PMI certification desired Benefits - Join an ever-growing, market disrupting, global company where the teams work in a fast-paced, collaborative, and creative environment - Endless internal career opportunities across multiple roles, disciplines, domains, and locations - Opportunity to learn and grow as the market leader Company Description NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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