Role Description This position performs advanced professional and administrative work within the Office of Human Resources Management, serving as a subject matter expert in the administration of County leave programs. The role is responsible for supporting the full lifecycle of employee leave of absence requests, ensuring compliance with Personnel Law, County policy, and all applicable regulations. - Serves as a subject matter expert on County leave programs, providing guidance to managers, HR Liaisons, and employees on FMLA, ADA, USERRA, disability leave, parental leave, and other County-administered leave programs. - Reviews, processes, and tracks all leave of absence requests, ensuring accurate documentation, compliance with policy and regulation, and timely communication with employees and departments. - Analyzes and reviews medical certifications (FMLA), disability leave (DL) paperwork, and Fit for Duty (FFD) requests, ensuring timely determinations and responses. - Assists and supports return-to-work activities, maintaining ongoing communication with employees, supervisors, and stakeholders. - Collaborates with OIT, Payroll/Finance, OHRM Policy, and agency HR Liaisons to support workflow improvements, accurate leave coding, and efficient leave program administration. - Advises employees and supervisors on leave procedures and documentation requirements and coordinates with the ADA Manager and Office of Law on accommodation-related matters. - Prepares and maintains leave-related reports, metrics, dashboards, presentations, etc., to support program monitoring, trend analysis, and recommendations for process improvements. - Supports the internal coordination and implementation activities related to the Maryland Paid Family and Medical Leave Insurance (MD FAMLI) program. - Communicates with legal counsel, physicians, external providers, and internal stakeholders to gather information and resolve leave-related inquiries. - Develops and delivers training and informational sessions on leave policies, procedures, and updates for employees, supervisors, and agency representatives. - Participates in grievance hearings, prepares related documentation, and provides subject matter input to support management decisions. - Maintains complete and accurate records of leave cases in accordance with Personnel Law and federal/state requirements. - Performs other duties as assigned consistent with the responsibilities of the role. Qualifications - Bachelor's degree from an accredited college or university in Human Resources/Personnel Management, Organizational Development, Business/Public Management, Psychology, or closely related field. - Three (3) years of professional level human resources experience with at least one (1) year in a lead/supervisory role. - An equivalent combination of relevant education and experience may be considered. - Master’s degree in Human Resources Management, or closely related field (preferred). - Three (3) to five (5) years of progressively responsible experience in the leave management field (preferred). - Demonstrated experience implementing comprehensive leave management programs (preferred). - Proven track record of technical and compliance expertise (preferred). - Strong analytical and critical thinking skills (preferred). - Exceptional written and verbal communication skills (preferred). - Highly organized and the ability to manage high-volume caseloads (preferred). - Strong customer service orientation (preferred). - Demonstrated sound judgement and problem-solving abilities (preferred). - Ability to navigate HRIS and leave management systems (preferred). - Advanced technical acumen with HRIS platforms and data management (preferred). - Proficiency in MS Office Suite software (preferred). - Professional certification in Benefits Administration or Human Resources (i.e., CEBS or SHRM) (preferred). Requirements - Meet all training and performance standards and demonstrate proficiency as required by the agency. - Wear and use agency protective apparel and equipment in the performance of their assigned duties. - Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings. - Be willing and able to serve as an essential employee. Benefits - Salary range transparency based on qualifications, experience, and internal equity. - Tentative interview dates: June 24, 2026 (subject to change). Company Description The Prince George's County Office of Human Resources Management (OHRM) provides HR services, policies, and programs to support the County's government employees. OHRM is committed to supporting the County's workforce by providing comprehensive human resources services and fostering a positive work environment.

• Analyze Lost-Time Workers Compensation claims on behalf of clients to determine benefits due. • Ensure ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements. • Negotiating settlement of claims within designated authority. • Communicating claim activity and processing with the claimant and client. • Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.

• To analyze and process complex bodily injury auto and commercial transportation claims by reviewing coverage • Completing investigations • Determining liability and evaluating the scope of damages • Processes complex auto commercial and personal line claims, including bodily injury and ensures claim files are properly documented and coded correctly • Responsible for litigation process on litigated claims • Coordinates vendor management, including the use of independent adjusters to assist the investigation of claims • Reports large claims to excess carrier(s) • Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution • Identifies and pursues subrogation and risk transfer opportunities; secures and disposes of salvage • Communicates claim action/processing with insured, client, and agent or broker when appropriate

• Analyze mid- and higher-level general auto claims to determine scope of damages • Ensure ongoing adjudication of claims within company standards and industry best practices • Identify subrogation of claims and negotiate settlements • Manage mid-level and higher-level auto commercial and personal lines claims by gathering information to determine exposure • Assign reserve values to claims, make claims payments as necessary, and settle claims up to designated authority level • Assess liability and resolve claims within evaluation • Approve and process assigned claims, determine benefits due, and manage action plan pursuant to the claim or client contract • Manage subrogation of claims and negotiate settlements • Communicate claim action with claimant and client • Ensure claim files are properly documented and claims coding is correct • Maintain professional client relationships • Perform other duties as assigned