Role Description Actualmente nos encontramos en la búsqueda de Ejecutivos de ventas para nuestro clientes de ENTEL DNI REMOTO. - Contactar a los clientes que se encuentran en nuestra Base. - Indicar las características y/o beneficios del producto. - Utilizar técnicas de ventas como: Rebate, persuasión, sondeo, cierre de venta etc. Qualifications - Experiencia mínima de 6 meses en ventas por call center. - Contar con equipos propios (PC o laptop, internet estable y headset). Benefits - Sueldo base full time S/1130 + pago de formación + comisiones promedio s/2000.00 a más. - Planilla completa desde el primer día de gestión. - Capacitaciones cortas, pagadas. - Pagos puntuales (quincena y fin de mes). - Ingreso a planilla completa desde el primer día. - Comisiones ilimitadas, atractivas y bien remuneradas. - Oportunidad de linea de carrera. - Excelente clima laboral. - EPS Sanitas (a solicitud). - Seguro Oncoplus (a solicitud). - Seguro Dr. Auna gratis (posterior a los 4 meses). - Convenio Mall hogar para compra de muebles (posterior a los 3 meses). - Acceso a descuentos en retail (Plataforma Beebeneficios). - Área de salud ocupacional a disposición. - Convenios educativos. Company Description ¡Atrévete y forma parte de la Familia TContakto!

• Lead a comprehensive operational assessment across people, processes, performance management, and customer experience, independent of the current platform configuration. • Define the future-state contact center operating model, including workforce deployment, routing strategy, customer engagement, and performance management across 12-, 24-, and 36-month horizons. • Develop a prioritized optimization roadmap with clear business cases, expected outcomes, implementation priorities, and ROI metrics. • Identify operational and customer experience improvement opportunities leveraging Genesys Cloud capabilities, including: AI and self-service solutions, Intelligent routing, Workforce engagement management, Analytics and reporting, Omnichannel customer engagement. • Translate business opportunities into clear operational and business requirements for technical delivery teams. • Establish KPI frameworks, governance models, and performance management processes, including ownership, reporting cadence, and operational review structures. • Partner with operations leadership, supervisors, and frontline teams to redesign workflows, remove operational friction, and embed continuous improvement practices. • Lead change management and user adoption initiatives, including communication planning, training strategy, leadership coaching, and operational enablement. • Coach contact center leadership teams on best practices in workforce management, quality assurance, coaching, operational governance, and customer experience optimization. • Serve as a trusted advisor to executive stakeholders by providing regular updates on progress, risks, priorities, and business outcomes.

• Lead a comprehensive operational assessment across people, processes, performance management, and customer experience. • Define the future-state contact center operating model, including workforce deployment, routing strategy, customer engagement, and performance management across 12-, 24-, and 36-month horizons. • Develop a prioritized optimization roadmap with clear business cases, expected outcomes, implementation priorities, and ROI metrics. • Identify operational and customer experience improvement opportunities leveraging Genesys Cloud capabilities. • Translate business opportunities into clear operational and business requirements for technical delivery teams. • Establish KPI frameworks, governance models, and performance management processes, including ownership and reporting cadence. • Partner with operations leadership, supervisors, and frontline teams to redesign workflows, remove operational friction, and embed continuous improvement practices. • Lead change management and user adoption initiatives, including communication planning, training strategy, leadership coaching, and operational enablement. • Coach contact center leadership teams on best practices in workforce management, quality assurance, coaching, operational governance, and customer experience optimization. • Serve as a trusted advisor to executive stakeholders by providing regular updates on progress, risks, priorities, and business outcomes.

• Lead a comprehensive operational assessment across people, processes, performance management, and customer experience, independent of the current platform configuration. • Define the future-state contact center operating model, including workforce deployment, routing strategy, customer engagement, and performance management across 12-, 24-, and 36-month horizons. • Develop a prioritized optimization roadmap with clear business cases, expected outcomes, implementation priorities, and ROI metrics. • Identify operational and customer experience improvement opportunities leveraging Genesys Cloud capabilities, including: AI and self-service solutions Intelligent routing Workforce engagement management Analytics and reporting Omnichannel customer engagement • Translate business opportunities into clear operational and business requirements for technical delivery teams. • Establish KPI frameworks, governance models, and performance management processes, including ownership, reporting cadence, and operational review structures. • Partner with operations leadership, supervisors, and frontline teams to redesign workflows, remove operational friction, and embed continuous improvement practices. • Lead change management and user adoption initiatives, including communication planning, training strategy, leadership coaching, and operational enablement. • Coach contact center leadership teams on best practices in workforce management, quality assurance, coaching, operational governance, and customer experience optimization. • Serve as a trusted advisor to executive stakeholders by providing regular updates on progress, risks, priorities, and business outcomes.