Role Description We are looking for enthusiastic individuals who enjoy travel and helping families plan memorable vacations. As a Remote Family Vacation Planner, you will assist guests with planning family-focused travel experiences including theme parks, zoos, family attractions, resorts, and other fun destinations. No prior experience is required. - Help guests plan family vacations and travel experiences - Coordinate accommodations, tickets, activities, and trip details - Create personalized itineraries tailored to guest needs - Maintain knowledge of travel destinations and family attractions - Provide excellent guest support throughout the planning process Qualifications - Interest in family travel and vacation planning - Strong communication and organizational skills - Basic computer skills required - Detail-oriented and self-motivated Benefits - Flexible remote work options (full-time or part-time) - Access to booking tools and resources - Dedicated / Personalized website - Travel perks and industry discounts - E&O error insurance included - Access to preferred travel suppliers

Role Description Join our team and be a dedicated supporter of patient access and care. Our team receives and places calls to schedule medical appointments for our patients, ensuring alignment with patient preferences and physician-specific guidelines. We collect and maintain accurate, essential patient information related to registration and insurance. We respond to non-scheduling inquiries and route calls appropriately. Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician or diagnostic specific scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date and location of each appointment. - Respond to non-scheduling inquiries and route calls appropriately. - Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments. - Provides one-call resolution whenever possible. - Processes multi-channel messages related to patient and physician requests such as appointments, referrals, prescriptions and complaints. - Achieves and maintains quality and service goals related to contact center metrics. - Functions as a team member to organize and prioritize responsibilities to complete daily work assignments. - Assists with training initiatives for new hires. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. Qualifications - High School Diploma or Equivalent (GED) - Required - Minimum of 1 year related work experience - Required Requirements - Proficiency in computer operations, including the ability to efficiently navigate and manage tasks across multiple monitors. - Demonstrate adaptability in learning and using various software applications and programs. - Familiarity with standard office software, web-based platforms, and proprietary systems. - Ability to troubleshoot basic technical issues independently. - Familiarity with medical terminology is strongly preferred. Benefits - Healthcare benefits for full-time and part-time positions from day one, including vision and dental. - Encouragement of an atmosphere of collaboration, cooperation, and collegiality.

• Communicating financial liability with patients prior to their scheduled appointments. • Inbound and outbound patient calls, accepting payments, and pre-registering patient accounts. • Communicating with clinical providers when required. • Verifying patient demographics and insurance payer information. • Providing patients with cost estimates and explaining financial information to patient and staff. • Educating patients on payment options. • Collecting and documenting patient and guarantor information accurately across systems. • Attempting to collect payment in advance of services, processing payments, reconciling accounts.

Role Description As a Bilingual Phone Operator at AnswerHero, you’ll be the first voice our clients’ customers hear, a role that carries real impact every single day. Your responsibilities include: - Answering inbound calls promptly and professionally on behalf of our business clients - Communicate fluently in both English and Spanish - Take accurate, clear messages and relay them to clients in real time - Schedule appointments and provide general client support per client instructions - Following client specific call-handling instructions with care and consistency - Deliver a warm, efficient, and courteous experience on every call Qualifications - Fluency in both English and Spanish (verbal and written) - High school diploma or equivalent - Strong empathy, active listening, and professional telephone manners - Attention to detail and the ability to type accurately while on a call - Reliable internet and dedicated workspace to ensure a professional setting - Dependability; consistent attendance is essential in a 24/7 operation - Availability to work at least one weekend day Benefits - Thorough Training Provided: No prior experience? No problem. We set you up to succeed from day one. - Room to Grow: Explore future opportunities within AnswerHero to highlight your talents. - Supportive Team Environment: You’ll feel connected and appreciated from day one. - Meaningful Work: Every call you take has a direct impact on real business. - Competitive pay + bilingual premium; your Spanish skills are a valued asset, and we pay accordingly. - Flexible Setup: Remote-friendly options available. Company Description At AnswerHero, we’ve been the trusted voice behind thousands of growing businesses since 2010. We’re not your typical call center; we don’t do telemarketing, debt collections, or tech support. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard.