• Provide remote counseling services to children, adolescents, adults, couples, families, and groups • Conduct clinical assessments, establish diagnoses when appropriate, and develop individualized treatment plans • Deliver evidence-based therapeutic interventions while integrating Christian faith when clinically appropriate and desired by the client • Monitor client progress and modify treatment plans as needed • Refer clients to appropriate community resources or specialty providers when necessary • Respond appropriately to crisis situations following clinical and organizational protocols • Maintain accurate, timely, and complete clinical documentation within the Electronic Health Record (EHR) • Ensure compliance with HIPAA, state licensing regulations, payer requirements, and company policies • Complete treatment plans, progress notes, and other required documentation within established timeframes • Maintain current licensure, CAQH profile, professional liability insurance, and all required credentialing documentation • Collaborate with clinical leadership, administrative staff, and fellow clinicians to support continuity of care • Participate in meetings, trainings, consultation, and continuing education opportunities • Provide clinical supervision or mentorship to interns or residents when qualified • Support outreach initiatives that further Light Counseling's mission and community impact • Utilize telehealth technology and clinical systems effectively • Maintain a professional virtual environment that supports quality client care • Perform other duties as assigned to support clinical operations

• Deliver proactive coding education through newsletters, scorecards, and presentations, covering CPT (E&M, modifiers), ICD-10-CM, HCPCS, Risk Adjustment, payer requirements, and rejection resolutions • Lead onboarding and compliance training for all employed Physicians/APPs, including Locum Tenens, residents, and students, ensuring documentation accuracy from the start • Provide individualized documentation feedback by reviewing new clinician records and conducting spot checks, escalating non-coding issues to appropriate teams • Serve as the primary contact for coding inquiries, coordinating with internal teams to resolve complex issues such as NCCI bundling and high-complexity charge edits • Monitor Epic work queues (charge review, follow-up, claim edit) to ensure timely and accurate charge submissions and reduce claim denials • Collaborate across departments—including CMOs, Clinical Informatics, Risk Adjustment, and Population Health—to enhance documentation practices and system optimization • Participate in specialty and department meetings, identifying trends and delivering targeted education to improve coding and documentation accuracy • Refine Epic documentation tools, including templates, order entries, diagnosis lists, and SmartSets/SmartPhrases, to improve efficiency and accuracy • Ensure compliance with regulatory standards, including Medicare, Medicaid, and AHIMA’s Standards of Ethical Coding, while maintaining expert knowledge of evolving policies • Promote a culture of ethical coding and continuous improvement, supporting clinicians with timely updates, feedback, and education to ensure accurate reimbursement and compliance

• Conduct intake interviews and assess client. • Prepare goal-oriented psychosocial diagnostic assessments, service plans and progress reports. • Provide case consultations, one-to-one counseling for clients, and/or crisis intervention. • Maintain therapeutic services within National EMR and funding source guidelines. • Develop and implement client tracking and status reports for monthly review/audit of clinical department. • Provide data to support staff on admission/discharge of clients for them to maintain the permanent National EMR Census. • Monitor and assist caseworkers and case aides in client supervision and milieu activities. • Participate in or facilitate primary therapeutic/psycho educational groups or activities. • Interview and complete preliminary service plan for each assigned client within 72 business hours. • Participate in weekly scheduled case staffing with the treatment team to review clients' progress and compliance. • Review client files to ensure proper documentation of therapeutic plan/services. • Obtain and maintain working knowledge of State Licensing Standards and funding source guidelines. • Attend and participate in twenty (20) hours of continuing education a year to maintain certifications dependent on current licensure. • Other duties as assigned.