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AI Engineer Senior

AI EngineerMachine Learning EngineerFull TimeRemoteSenior

Location

Eastern Europe + 1 moreAll locations: Eastern Europe | Western Asia (Middle East)

Posted

51 days ago

Salary

0

Seniority

Senior

No structured requirement data.

Job Description

AI Engineer Senior

Plata Card

Role Description The Telesales Team is engaged in customer acquisition via phone sales. The team supports a number of call centers by providing a web-based working environment and telephony capabilities to hundreds of sales agents. Telesales is responsible for web tools for client acquisition, customer call strategies, agent performance evaluation, and more. As an AI Engineer in Telesales, you will primarily focus on developing LLM-based solutions for end-to-end sales automation and communication quality evaluation. - Develop our in-house AI sales bot solution for end-to-end sales automation. - Integrate with external vendors to evaluate and test third-party AI products and capabilities. - Build our in-house call analysis solution to identify critical agent mistakes and detect negative customer reactions. - Work closely with the team to launch robust AI solutions into production. - Take part in shaping new AI use cases in Telesales as the product evolves. Qualifications - Hands-on experience building LLM-based products or features for real business use cases. - Strong practical skills in prompt engineering, model integration, and designing reliable AI workflows. - Experience developing and launching AI solutions such as assistants, bots, or text analysis systems. - Good knowledge of Python and confidence working with modern AI tooling. - Strong engineering judgment and a pragmatic approach to solving product problems. - Ability to work independently and take ownership of AI solutions from idea to production. - Excellent communication skills and ability to collaborate with product and engineering teams. - B1 or higher English level for effective communication with an international team. Requirements - Previous experience delivering business-critical AI-powered applications. - Experience working on telesales, call center, or customer communication products. - Experience evaluating third-party AI solutions and comparing them against in-house approaches. - Experience with voice AI, speech analytics, or call quality evaluation solutions. Benefits - Relocation support to one of our hubs — Cyprus, Serbia, Georgia or Kazakhstan — with assistance for the employee and their family. - Flexible work from one of our offices or remotely within time zones from GMT-2 to GMT+5. - Healthcare coverage. - Education Budget: Language lessons, professional training and certifications. - Wellness Budget: Mental health and fitness activity reimbursements. - Vacation policy: 20 days of annual leave and paid sick leave.

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Senior AI Software Engineer (.NET) - OP01998

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Dev.Pro logo

Senior AI Software Engineer (.NET) - OP01998

Dev.Pro

Software Development Partner. Result-driven. Quality-obsessed.

AI Engineer51 days ago
OtherRemoteTeam 501-1,000Since 2011H1B No Sponsor

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Brazil
Job Closed