Title: Nurse Practitioner Behavioral Health (PRN) Location: REMOTE USA Job Description: ** Active PMHNP Licensed Required in California. ** General Hours of Work: Mix of days and nights, with weekend and holiday rotation Exempt/Nonexempt: Non-Exempt (Hourly) Department/Unit: Behavioral Health Hours/FTE: 4, 12-hour rotating shifts per month, with weekend and holiday rotation Reports To: Director of Behavioral Health Summary: Avel eCare is seeking a dedicated Nurse Practitioner for our Behavioral Health team. This role assumes the responsibility for the provision of medical management of patients in Avel eCare Behavioral Health under the direction and supervision of a physician. Nurse Practitioners practice under the rules and regulations of the Nurse Practice Act of the states in which the practitioner is providing services. Responsibilities: - Works with the psychiatrist and other staff (RN, support specialist, MSWs) on shift in the acute assessment, diagnosis, and treatment of patient's presenting to emergency departments, medical inpatient units, and inpatient behavioral health units/crisis stabilization units. - Must be comfortable assessing patients for acute suicide and violence risk to recommend an appropriate level of care. This may require collaboration with family when indicated. - Is responsible for placing direct admit orders for customers who request support for inpatient behavioral health/crisis stabilization units. - Assists with rounding/evaluation when requested for patients in all environments supported by the service. - Discusses patient cases with accepting psychiatric facility if requested by customer site. - Assists in completing Crisis Response Plans with patients to support nursing staff. - Recognizes and reacts appropriately to environmental safety factors related to patient care. Understands, applies, and supports practice policies, procedures, goals, and standards. Effectively provides patient instruction related to environmental care and safety standards. Always follows procedures, policies, and standards as outlines by Avel eCare. Effectively contributes to the development and attainment of nurse practitioner practice goals. Effectively ensures that QA is compiled, reports are prepared for administrative and regulatory agencies. - Maximizes opportunities in the clinical setting for education of staff, patients, and families. - Participate in the evaluation of Avel eCARE metrics, including performance against clinical aims. - Works collaboratively with other health care professionals and agencies to provide, and where appropriate, coordinates services to individuals, families, and groups and to promote quality care for patients. - Demonstrates clinical, interpersonal, communication and conflict resolution skills. - Works to enhance unit collaboration tighten workflows and assure ongoing commitment to achieving high quality clinical standards. Assists clinical and administrative leaders in crafting remediation strategies when indicated. Education and/or Experience: - Graduate of an NLN accredited school of nursing or equivalent. - Graduate of an accredited Psychiatric-Mental Health Nurse Practitioner (PMHNP) program is required. - Master’s or Doctorate degree required. Certification, Licensure, and/or Registrations: - An active Nurse Practitioner California license required. - APRN licensure required within the states that Avel eCare acute inpatient services are providing service within 9 months of hire. - Federal DEA and/or State DEA licensure required within the states that Avel eCare behavioral health services are being provided within 9 months of hire. - An active Federal and State DEA certification is required. - Completion of state specific certification/education within the initial and renewal time periods is. ABOUT AVEL eCARE Avel eCare is a nationally recognized telemedicine care provider offering the largest and most comprehensive virtual health networks in the world. Based in Sioux Falls, South Dakota, Avel operates a multispecialty telemedicine network, partnering with more than 650 health care systems, rural hospitals, outpatient clinics, long-term care facilities, school districts, prisons, skilled nursing facilities and law enforcement agencies to deliver innovative telemedicine care across the country. During the past three decades, Avel has developed eight distinct telehealth services, —Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Care, Senior Care and School Health—in response to needs expressed by the communities and clinicians whom Avel serves. Within the past year alone, Avel’s virtual health care delivery model has impacted the lives of nearly two million patients. The efficiency of these telehealth services have saved health care costs and unnecessary time and travel for patients and physicians. On a national and world level, we are a model of how telehealth presents effective solutions today and tomorrow’s most daunting challenges. An innovative spirit among Avel eCare employees provided the spark that started Avel eCare’s telemedicine movement and is what continues to fuel our ability to transform the way healthcare is delivered across the world today. When you join the Avel team, you’ll appreciate the dedication, collaboration and support of other highly skilled professionals who work with you onsite in our virtual hospital hub or through our remote workforce. MISSION Every person and every community deserves access to high quality care. Avel’s experts collaborate with local clinicians through telemedicine, to deliver high quality care when and where it’s needed. VISION Avel eCare serves as a catalyst for change. We are creating a future of health care without boundaries through Service, Quality, Collaboration, and Innovation.

Role Description The Clinic Scheduling Coordinator is responsible for managing all aspects of patient scheduling to ensure maximum therapist productivity, minimal cancellations, and a seamless experience for families. This role requires strong organization, proactive communication, and the ability to manage a fast-paced clinical environment with minimal supervision. The Scheduling Coordinator plays a key role in maintaining therapist caseloads, supporting clinic revenue, and ensuring patients receive consistent care. - Scheduling & Calendar Management - Schedule new patient evaluations and ongoing treatment sessions - Maintain full, optimized therapist schedules - Manage cancellations and reschedule patients promptly - Monitor attendance and proactively address frequent cancellations - Maintain accurate scheduling within EMR system - Coordinate room and equipment scheduling as needed - Patient & Family Communication - Serve as primary contact for scheduling inquiries - Confirm appointments and send reminders - Communicate clinic policies regarding attendance and cancellations - Maintain professional and compassionate communication with families - Waitlist & Caseload Management - Maintain and manage clinic waitlist - Fill open appointment slots within 24 hours when possible - Balance therapist caseloads for productivity and efficiency - Coordinate therapist schedule adjustments as needed - Administrative Support - Assist with insurance authorization date tracking (if applicable) - Support front desk coverage as needed - Maintain accurate patient demographic and contact information - Assist with reports related to scheduling metrics Performance Expectations - Therapist schedules maintained at 90–100% capacity - Open slots filled within 24 hours - Minimal scheduling errors - High family satisfaction with communication - Consistent enforcement of clinic attendance policies Qualifications - High school diploma required; Associate’s or higher preferred - 1–2 years of medical or therapy clinic scheduling experience preferred - Experience with EMR systems strongly preferred - Strong organizational and time management skills - Excellent verbal and written communication skills - Ability to multitask in a fast-paced pediatric environment - Professional, team-oriented attitude Requirements - Attention to detail - Problem-solving - Initiative and independence - Professional communication - Time management - Confidentiality and HIPAA compliance

• Provide outpatient services through our telehealth program! • Partner with clients to achieve goals • Comfortable with utilizing technology at all points of the day, including telehealth software, video communication, and internal communication tools • Conduct treatment planning and comprehensive assessments

• Provide outpatient services through our telehealth program! • Work from home space for patient safety and HIPAA compliance • Partner with clients to achieve therapy goals • Utilize telehealth software and communication tools throughout the day • Conduct comprehensive assessments, • Collaborate with multidisciplinary teams to provide quality patient care