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Eco Plus Solutions AB logo
Eco Plus Solutions AB

This is a unique chance to gain high-level experience in the fintech sector while enjoying the autonomy of a remote lifestyle. Join a global organization that values your professional growth and provides everything you need to succeed from home.

Polish Speaking Customer Advisor

Location

Greece

Posted

26 days ago

Salary

14 / month

Seniority

Mid Level

No structured requirement data.

Job Description

Polish Speaking Customer Advisor

Eco Plus Solutions AB

Role Description Join a global leader in business process outsourcing as a Polish-speaking Customer Advisor for a prestigious, high-end technology project. This role is dedicated to supporting users of a world-renowned brand known for its innovative hardware and software ecosystem. This is a 100% remote position, available exclusively to candidates currently residing in or willing to relocate to Greece. As a Customer Advisor, you will act as the primary point of contact for Polish-speaking users. Your mission is to provide professional technical assistance and ensure a seamless customer experience for a premium product line. - Handle inbound inquiries via phone, chat, and email in Polish. - Troubleshoot technical issues related to software, hardware, and account management. - Guide users through product features and provide personalized solutions. - Maintain a high standard of professional communication while meeting project-specific KPIs. - Document customer interactions accurately within the company's CRM system. Qualifications - Native or C2-level proficiency in Polish. - B2-level proficiency in English for training materials and internal corporate communication. - Must be based in Greece (or ready to relocate) and hold a valid EU passport or Greek work permit. - Comfort with digital tools and an interest in consumer electronics. - Strong problem-solving abilities, patience, and a professional phone manner. Requirements - Analytical thinkers with a passion for technology. - Prior customer service experience is advantageous, but not a prerequisite; comprehensive, paid training is provided. Benefits - Structured corporate environment with a focus on long-term career stability. - Competitive monthly salary with 14 payments per year (inclusive of statutory holiday bonuses). - Relocation Package: Flight tickets to Greece and 2 weeks of hotel accommodation upon arrival. - All necessary technical equipment is provided and shipped to your location in Greece. - Comprehensive Health and Life Insurance coverage. - Transparent internal promotion paths into specialized technical, quality assurance, or management roles. - Assistance with local administrative requirements (AFM, AMKA, and bank account setup). Application Process If you meet the language requirements and are looking for a professional remote role within a global organization, please submit your CV in English.

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