• Lead and coach a team of National Account Managers to deliver executional excellence and customer satisfaction across national accounts. • Support professional development, performance management, and succession planning within the National Accounts team. • Foster collaboration across internal departments and with senior leadership to ensure alignment on key initiatives. • Oversee assigned national customer portfolios and lead strategic customer engagements with buyers and senior retail leaders. • Develop and execute account-specific joint business plans, including volume forecasts, investment strategies, promotional calendars, and in-store execution standards. • Ensure continuity between national strategy and retail execution, translating corporate priorities into tailored customer programs. • Act as a conduit between SVP-level strategic planning and field-level execution. • Collaborate with Finance, Marketing, Field Sales, and Operations to support pricing architecture, promotional planning, and supply chain efficiency. • Partner with DSD network and distribution leadership to address execution gaps, drive performance, and identify growth opportunities. • Own the forecasting process for assigned accounts, incorporating field inputs and aligning with supply planning/commercialization. • Analyze performance using syndicated data (IRI, Power BI, Excel) to identify trends, surface insights, and adjust plans accordingly. • Provide ongoing performance updates to executive leadership and suggest strategic adjustments based on marketplace trends.

• Act as a strategic advisor to a portfolio of high-value accounts by building trust, maintaining open communication, and aligning objectives, challenges, and industry dynamics. • Own and implement Account Plans by planning activities and leveraging resources to achieve plan objectives. • Develop and execute customized growth strategies driven by data insights to increase revenue through cross-sell, upsell, and renewals. • Ensure customer satisfaction through effective use of PM and Strategist resources and realize increasing value from each account. • Enable effective partnerships and key relationships to develop accounts into potential Key Accounts (High-Touch). • Strive to be the account’s preferred and trusted vendor through constant study, insight generation, and industry expertise. • Identify new cross/up-sell opportunities within accounts while retaining spend and defending against competitors. • Collaborate with cross-functional teams and external partners to deliver innovative, impactful solutions. • Ensure that the value delivered is clear, measurable, and communicated effectively to all client stakeholders, especially senior executives. • Achieve or exceed booking, revenue, and profitability targets across your portfolio. • Proactively identify risks, resolve issues, and set clear expectations to ensure client satisfaction. • Serve as an escalation point for clients, partnering with service line managers to deliver quick, effective resolutions. • Maintain accurate and up-to-date CRM data for forecasting and financial planning.

• Collaborate with VP of Sales & other Sales Leadership to establish go to market strategy, sales and growth goals • Exceeds sales objectives and quota of senior-level sales professionals • Uses established relationships with Channel and business partners to identify, cultivate and procure new and existing business within assigned region • Owns the channel sales cycle including prospecting, qualifying business, demonstrating key advantages, product/solution demonstrations, negotiations resulting in the closing of the sale • Prepare agent and customer sales proposals and is proficient in meeting sales goals on a per deal basis • Educates subagents on Command|Link products and services, processes, and procedures • Uses experience and knowledge of Command|Link and Channel to influence subagents by leading education on company value proposition and establish training timelines and expectations in an effort to activate new Subagents • Expands current customer relationships and looks for new and creative ways to identify new customers • Takes on additional responsibilities and projects as needed to support the success of the team and organization

• Define, Develop and manage the PET implementation strategy aligned with business growth objectives, priorities and market expansion goals. • Establish a standardized, scalable implementation framework and process that reduces time from interest to go live and first PET scan for hospital and outpatient settings. • Anticipate and proactively address clinical, operational, regulatory, reimbursement, and organizational barriers to PET adoption and new customer start up. • Own accountability for implementation outcomes, including speed to activation, quality of execution, customer experience, and sustained adoption. • Continuously evaluate and refine implementation processes, tools, and playbooks to improve performance and scalability. • Partner closely with Sales and Clinical Applications throughout the customer lifecycle, from early engagement and feasibility assessment through program launch, program optimization and growth. • Collaborate cross-functionally with Product Marketing, Supply Chain, Clinical Applications, Sales, Imaging, Market Access, Medical and Regulatory teams to ensure seamless execution and customer readiness. • Serve as a senior advisor to the leadership team on PET strategy, implementation readiness, and market execution risks. • Engage directly with hospital executives, outpatient leadership, physicians, and clinical teams to drive alignment, adoption, and long-term success. • Represent the organization with government entities, regulatory bodies, and professional societies related to PET imaging as needed. • Own budget responsibility for implementation programs and team operations, with direct influence on P&L outcomes.