Examine collected data to identify trends, outliers, and patterns, providing actionable insights to enhance client efficiency, profitability, or other specified objectives. Design and implement secure, efficient, and accurate databases.

Role Description We are seeking a focused and detail-oriented Data Enrichment Specialist to join our onshore operations team. In this role, you will be the backbone of our provider data integrity, responsible for the precise entry, verification, and maintenance of healthcare provider credentials within our secure databases. As part of the Data Enrichment Team, you will ensure our clients remain compliant with stringent U.S. state and federal regulations. This role is a blend of high-volume data entry, meticulous research, and professional outreach, requiring an individual who thrives in a "quality-first" environment. You aren't just entering data; you are ensuring that healthcare providers are cleared to save lives. We value onshore talent who understand the nuances of the American healthcare landscape and take pride in the integrity of their work. - Precision Data Entry: Execute enrichment tasks including application data entry, vendor resource verifications, and board certification updates with 100% accuracy. - Verification & Research: Utilize online primary source databases to cross-check and validate provider information provided by third-party entities. - Application Lifecycle Management: Submit completed credentialing applications and supporting documentation to government and private payers; monitor progress until "in-network" status is confirmed. - Government Compliance: Handle revalidation requests issued by government payers (Medicare/Medicaid) to ensure uninterrupted service for providers. - Professional Communication: Manage inbound and outbound calls to state boards and insurance payers to track application statuses and resolve discrepancies. - Quality Control: Audit applications for completeness and accuracy, participating in internal peer-review processes to maintain high-performance standards. - Data Security: Maintain a high degree of confidentiality and trust when handling sensitive Provider Personal Identifiable Information (PII). Qualifications - Experience: Previous experience in a U.S.-based call center, data entry role, or customer service environment required. - Industry Knowledge: Familiarity with provider credentialing, insurance enrollment, or medical billing (CMS/CAQH) is highly preferred. - Communication: Excellent written and verbal English communication skills, with the ability to navigate complex professional conversations with state agencies. - Technical Savvy: Strong proficiency in Microsoft Office (Excel/Word) and the ability to quickly learn proprietary credentialing software. - Work Style: Ability to work independently in a remote or office setting while remaining an active, collaborative member of the team. - Adaptability: Comfortable with shifting priorities and evolving healthcare regulations. Company Description Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.

Role Description - Provide L2/L3 support for migration and post-migration issues. - Troubleshoot data errors, inconsistencies, and performance issues. - Perform root cause analysis and ensure data integrity. - Monitor ETL jobs, support deployments, and manage data fixes. Qualifications - Experience with Salesforce, Oracle, NetSuite, or similar systems. - Understanding of data integration patterns and APIs. - Basic knowledge of Salesforce processes (Account, Contacts, Opportunity, Quoting) is a plus. Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Title: Data Quality Senior Medical Coder Location: Fully remote Job Description: Company Description More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You - Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. - Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. - Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. - Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life - The Data Quality (DQ) Senior Coder performs medical record coding and abstracting reviews with expert knowledge of ICD-10-CM, ICD-10-PCS and CPT-4 classification systems. The DQ Senior Coder also completes appeals processing tasks for both the inpatient and outpatient Data Quality Appeal Teams. In all responsibilities, adheres to the Official Guidelines for Coding and Reporting, AHIMA Code of Ethics “Standards of Ethical Coding”, AHA Coding Clinic and technical rules outlined by hospital guidelines. - Supports the mission statement of Munson Medical Center (MMC): Munson Medical Center is the core of a regional health system. In partnership with physicians, we provide quality, compassionate, comprehensive and cost-effective services for improvement of the health of our patients and the communities we serve. - Embraces and support the Continuous Quality Improvement (CQI) philosophy of Munson Medical Center: We are committed to the name “Munson” meaning excellence. We will provide services that meet our customers’ requirements every time. - Reviews and abstracts information from auditor denials to communication sheets. Forwards relevant documentation to nurses for appeal consideration or analysts for further review or action for coding errors. - Processes appeals sent in the C360 system in an accurate and timely manner. Files appeals and maintains organized records for tracking and compliance. Writes E/M appeals to support accurate reimbursement. Logs and processes lost/won appeals to ensure proper follow-up and resolution. - Reviews and responds to coding denial QUICs for both inpatient and outpatient teams. Escalates as needed to analysts for additional review/code correction. Collaborates intra and interdepartmentally to resolve discrepancies and ensure proper coding. - Assists with outpatient coding reviews as needed to ensure accuracy and compliance with guidelines. Works closely with nurses, analysts, and DQ team members to process denials and appeals and resolves issues. Ability to accurately code and abstract medical records using ICD-10-CM diagnosis, ICD-10-PCS, and CPT-4 procedure codes. Meets productivity standards as defined by the department. - Participates in ongoing education and training to maintain coding certifications and stays current with industry changes. - Assists with special projects, audits, and other tasks assigned by leadership. Qualifications What’s Required - Associate's or Bachelor's degree in Health Information is required. CCS certification and 2 years coding experience will be considered. - Certification as a Registered Health Information Technologist (RHIT), Registered Health Information Administrator (RHIA) or Certified Coding Specialist (CCS) is required. - Two years’ previous coding experience using ICD10-CM, CPT-4 (Outpatient Senior Coder). Additional Information Are you Munson Material? Apply today! Fully remote! **Looking for a medical coder with experience in outpatient coding such as ED, Observation, same day surgery. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.