Title: Lead Product Designer @ AI-powered Personal Growth Startup Location: Los Angeles, CA Department: Design Employment Type Full time Department Design Job Description: Role: Lead Product Designer Location: Los Angeles, CA Salary/Compensation: $160k – $200k + equity About our client: Our client is an AI-powered journaling and personal development application that's changing how people understand themselves. 500,000+ downloads, 20,000+ paying customers, $2.5M ARR, backed by top-tier venture investors with a $6M seed round. Position Overview: They're looking for a Lead Product Designer to take the torch from their CEO (a career product designer) and own the end-to-end design vision. This is bleeding-edge work: designing AI experiences that don't fully exist yet, grounded by real user research and validated by leading academic institutions. They need someone who builds, not just draws. If prototyping experimental AI interactions excites you more than polishing existing patterns, keep reading. Key Responsibilities: - Take the torch on product design vision and strategy across the client's core experience - Explore and define novel AI-native UX patterns, then ground them in technical feasibility and real system constraints - Build functional prototypes, not just mockups. Comfort with TypeScript/React is a plus. - Collaborate directly with engineers, the CEO, and co-founder to map product requirements from nebulous ideas to shipped features - Run a rigorous design process: brainstorms, mood boards, research, ideation, prototyping, testing, iteration. You bring structure, not wait for it. - Build out and maintain the design system as you go - Lead design reviews and critique across the team - Shape how AI is used within the design workflow itself, thoughtfully and intentionally Qualifications: - Senior product designer (6-10 years) with a portfolio that shows range, craft, and taste. Unfinished projects count if they show how your mind works. - Design engineer mindset. You're comfortable prototyping concepts, not just drawing them. Bonus if you can write front-end code. - Zero-to-one experience. You've built something from the ground up at a startup, not just executed briefs at a big company. You have the battle scars and the intuition. - Strong conceptual design chops. They need someone who produces work that makes them say "whoa, they never would have thought of that." Mechanics alone aren't enough. - Strong systems thinker who can zoom from information architecture to interaction details to pixel-level craft - Organized and process-driven. You know how to go from nebulousness to concrete: brainstorm → mood boards → review → prototype → iterate. No black boxes. - Growth mindset above all. Hungry, optimistic, willing to do what it takes. They reward people who grow with them. - Excellent communicator who can articulate design rationale clearly to engineers, PMs, and founders. Can manage stakeholders and create clarity in ambiguity. - Personal connection to self-reflection, therapy, or personal development. Their target users are therapy-fluent, and they need a designer who intuitively understands that world. On AI in Your Workflow - They want someone who uses AI tools thoughtfully to move faster, explore more, and reduce busywork. Not someone who outsources their thinking to it. The best designers right now are using AI to amplify their taste and judgment, not replace it. They'll ask about this. What they offer: - Compensation & Benefits - Competitive salary: $160K – $200K base - Equity package (0.25–0.5%+). They flex for the right person. - Location - LA-based preferred. - Remote-friendly for the right person, with willingness to visit LA for planning weeks. Why Join Now: - 20,000+ paying customers and growing. Real product-market fit in mental health and personal growth. - Designing for one of the most interesting problems in AI: building technology that truly understands a person - Small team, big impact. Your work ships and gets used by real people changing their lives. - Work directly with the founding team and engineers. No layers of process between you and impact.

UX Research & Design Lead (Remote) Are you an experienced UX practitioner who loves both research and design, thrives on solving complex problems, and has a strong track record of leading UX teams? Do you enjoy helping others deepen their craft, improve processes, and build healthy collaborations with other teams/departments, leads/managers, and stakeholders? Do you want to play a part in meaningfully improving the digital experience of public servants and the people they serve? If so, Grant Street Group may be the perfect fit for you. About Grant Street Group & our UX Team Grant Street Group builds cloud‑based software for public sector clients, including platforms for tax collection, electronic payments, and related government workflows. Our products are used by millions of taxpayers and thousands of government staff each year. Our User Experience (UX) Research & Design team members are embedded within our product teams, developing expertise in their assigned product and its users, and working with Product Leads/Managers to ensure they are involved in the right projects at the right time. They also stay connected as a whole UX Team; meeting regularly to discuss standards and best practices, and ensure we're advancing UX Research & Design in a clear & consistent manner across our organization. We’re investing in: - Raising the overall UX bar across products - Building intuitive, accessible, and consistent experiences - Thoughtfully incorporating AI as a design and research partner where it adds real value About the role We’re hiring a UX Research & Design Lead to lead and grow our UX team while also staying engaged enough with the work to be a credible “player‑coach.” This is a highly collaborative role with significant ownership over day‑to‑day UX operations and how this team contributes to our long‑term product strategy. You’ll start by working alongside our existing UX Researchers & Designers to learn our products, users, and ways of working, then gradually take on operations & strategic leadership for a growing team. You’ll also help us continue to shift from historically reactive, “band‑aid” UX work toward more research‑informed, strategic improvements. Then you’ll help us continue to refine our operations and build a shared vision of our future, in which the UX team & principles are an integrated and integral part of our software development practices. Lead and grow the UX team - Serve as the operations lead, who the UX Researcher & Design team members report to, with a focus on performance assessment, feedback, coaching, and career growth. - Own building and shaping the team, including staffing planning, hiring and onboarding new UX team members, refining team structure and roles over time, and ensuring our teams have the mix of skills and experience they need. Strengthen UX operations - Design and refine practical, lightweight UX processes that fit GSG’s culture and product lifecycles (e.g., intake, triage/prioritization across products, research planning, design reviews, documentation). - Clarify how UX partners with Product team members throughout the life of development projects; from problem framing and research through design, development, testing, and iteration. Raise the quality and consistency of our products - Set and uphold a practical bar for UX quality, including usability, accessibility, consistency, and clear design rationale—especially as we modernize legacy experiences and extend newer ones. - Partner with the team to evolve our design systems and shared UI components, and move toward a more centralized approach where changes can be rolled out reliably across products. - Work with Product and Tech leaders to embed accessibility expectations into our everyday work—so compliance is a shared responsibility that is built into our software development practices. Help the team navigate AI and new tools - Encourage the team to experiment thoughtfully with AI‑assisted tools (e.g., for research synthesis, content exploration, design exploration) while keeping work grounded in user needs and sound judgment. - Identify a few concrete, low‑risk ways to pilot AI in our UX practice, measure outcomes, and share what we learn across the organization. What we're looking for Experience - 5+ years of experience in UX Research & Design for complex software products, ideally including B2B/B2G or enterprise SaaS applications. - 2+ years in a leadership capacity, (can overlap the 5 years above) which may include: - Direct people leadership of UX professionals - Leading UX practices or process changes across teams - Partnering with other leads and managers to evolve how UX fits into product development Skills and capabilities - Strong practitioner background across both research and design, including: - Planning and running user research and usability testing - Translating insights into flows, wireframes, prototypes, and high‑fidelity designs - Collaborating closely with product and engineering during implementation - Comfortable with modern UX tools such as Figma and common research platforms (e.g., Lyssna, similar tools). - Working knowledge of WCAG accessibility standards and how to incorporate them into everyday design and review practices. - Proven ability to: - Prioritize UX work across multiple products and stakeholders - Influence without relying on formal authority - Communicate clearly with a wide range of audiences (from engineers to executives) Mindset - Enjoys coaching and mentoring others and takes satisfaction in seeing the team level up. - Values incremental, sustainable change—willing to start small, learn, and expand rather than imposing rigid processes overnight. - Curious about AI and other emerging tools, and eager to explore where they can extend the value of our UX team. - Aligned with our culture of ownership, collaboration, and continuous learning. Nice to have - Experience in government technology, payments, tax systems, or similarly regulated, high‑complexity domains. - Experience formalizing or maintaining a design system or shared component library. Prior experimentation with AI‑assisted design or research workflows. How we work (location & travel) This is a remote role based in the United States. We are a remote‑friendly company, and the UX team is fully remote, working across U.S. time zones. There is some travel required to meet face‑to‑face with clients and colleagues: applicants should be comfortable with up to 10% travel for occasional team gatherings, company meetings, and select client or project visits. UX Research & Design Lead (Remote) Work Location Remote Expected Salary Range $110,000 - $170,000 Travel Requirements 10%

About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. What You'll Do: This role will support feature development while driving visual design to ensure elegant, easy to use experiences for consumers, merchants and internal users. As a product designer you will also lead stakeholders and product partners with your visual design expertise, user experience guidance, and user research to deliver high-fidelity, production ready design solutions on time in a fast-paced startup environment. - Drive/Enhance/Support Visual Design: Create polished, dev-ready Figma design deliverables for end-to-end experiences that demonstrate all requirements for a defined workflow while seeking to enhance the user experience at every touchpoint. - Own Feature Outcomes: Take ownership of assigned product features and user flows, translating high-level requirements into intuitive, functional visual design deliverables (wireframes, designs, and prototypes) in Figma, leveraging our design system. - Collaborative Execution: Partner closely with Product Managers, Engineering and stakeholders to deliver persona-first, data-driven solutions while you navigate technical constraints and business goals in a fast-paced startup environment. - Design with Data: Leverage user research, analytics, and feedback to iterate on designs and advocate for the best user experience for each feature and flow. - Accelerate with AI: Leverage modern AI-assisted tools (e.g., Figma Make, Claude, or research synthesis tools) to automate repetitive tasks and rapidly prototype high-fidelity explorations. - Contribute to the Design System: Actively use and contribute to the Extend Design System, ensuring your work is scalable and maintains visual consistency and design excellence across the platform. - Refine the Craft: Participate in design reviews and critiques, providing constructive feedback to peers and helping to elevate the team’s overall output and design excellence. What We're Looking For: - Experience: 3+ years of professional experience in product design, with a portfolio showcasing shipped work in consumer or B2B software. - Education: Bachelor’s degree in Design, HCI, CS, or a related field—or equivalent professional experience showing a strong grasp of design fundamentals and user-centered methodology. - Core Competency: We need a designer who delivers more than just wireframes. You should have a portfolio that demonstrates high-fidelity mastery—specifically in typography, grid systems, and layout. You can translate complex requirements into polished, production-ready Figma files that are as aesthetically "finished" as they are functional. - Systems Thinking: The ability to work within an established design system while identifying opportunities to improve or expand components for the team. - Communication: A clear communicator who can explain the "why" behind design decisions and collaborate effectively with cross-functional partners. - Figma Mastery: Advanced expertise in Figma (auto-layout, components, variables) to maintain visual consistency and build high-fidelity prototypes that feel like the real product. - Technical Literacy: A solid understanding of how designs are implemented in code (HTML/CSS/React basics) to ensure feasible handoffs. Nice-To-Haves: - Retail & E-commerce Fluency: Prior experience designing for merchant dashboards, checkout flows, or post-purchase experiences. - Design System Contribution: Experience managing or evolving a shared component library in Figma (e.g., documenting guidelines or building complex variants). Fintech Curiosity: An understanding of the complexities of financial transactions, fraud prevention, or insurance tech. Expected Pay Range: $111,000 - $129,000 per year salaried* * The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience. Life at Extend: - Working with a great team from diverse backgrounds in a collaborative and supportive environment. - Competitive salary based on experience, with full medical and dental & vision benefits. - Stock in an early-stage startup growing quickly. - Generous, flexible paid time off policy. - 401(k) with Financial Guidance from Morgan Stanley. Extend CCPA HR Notice

• Drive end-to-end design for key product areas — from research and concepting to polished, production-ready designs. • Collaborate closely with Engineers, and other Designers to create simple, cohesive, and user-centered solutions. • Use prototypes and user feedback to test and validate ideas quickly, iterating toward the best outcome. • Evolve and maintain our design system to ensure quality, accessibility, and visual consistency across Pitch. • Contribute to design critiques, team discussions, and documentation that raise the bar for design excellence. • Partner with the broader organization to align design decisions with business and user goals.