Position Overview We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative – Travel. In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process. This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: - Answer client questions and provide helpful travel-related information - Communicate with travel suppliers to confirm reservations and important travel details - Maintain accurate records of client interactions and travel bookings - Stay updated on travel promotions, supplier updates, and destination information - Provide assistance to clients both before and after their travel Skills & Qualifications Successful candidates typically demonstrate: - Strong customer service and communication abilities - The ability to work independently in a remote setting - Comfort using email, online platforms, and basic computer tools - Strong organization and attention to detail - A positive attitude and professional communication style Previous experience in customer service or travel is helpful, but not required. What You’ll Receive - Remote work opportunity - Flexible scheduling options - Access to travel industry training and learning resources - Ongoing support from an experienced travel team - Travel industry perks and supplier discounts when available

Position Overview We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative – Travel. In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process. This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: - Answer client questions and provide helpful travel-related information - Communicate with travel suppliers to confirm reservations and important travel details - Maintain accurate records of client interactions and travel bookings - Stay updated on travel promotions, supplier updates, and destination information - Provide assistance to clients both before and after their travel Skills & Qualifications Successful candidates typically demonstrate: - Strong customer service and communication abilities - The ability to work independently in a remote setting - Comfort using email, online platforms, and basic computer tools - Strong organization and attention to detail - A positive attitude and professional communication style Previous experience in customer service or travel is helpful, but not required. What You’ll Receive - Remote work opportunity - Flexible scheduling options - Access to travel industry training and learning resources - Ongoing support from an experienced travel team - Travel industry perks and supplier discounts when available

Position Overview We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative – Travel. In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process. This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: - Answer client questions and provide helpful travel-related information - Communicate with travel suppliers to confirm reservations and important travel details - Maintain accurate records of client interactions and travel bookings - Stay updated on travel promotions, supplier updates, and destination information - Provide assistance to clients both before and after their travel Skills & Qualifications Successful candidates typically demonstrate: - Strong customer service and communication abilities - The ability to work independently in a remote setting - Comfort using email, online platforms, and basic computer tools - Strong organization and attention to detail - A positive attitude and professional communication style Previous experience in customer service or travel is helpful, but not required. What You’ll Receive - Remote work opportunity - Flexible scheduling options - Access to travel industry training and learning resources - Ongoing support from an experienced travel team - Travel industry perks and supplier discounts when available

Sobre el Puesto Almas Viajeras está buscando un(a) Representante de Servicio al Cliente en Viajes (Remoto) para apoyar a los clientes en cada etapa de su experiencia de viaje. En este rol de atención directa al cliente, usted será un punto de contacto confiable, desde la reserva inicial hasta el seguimiento posterior al viaje, asegurando una experiencia fluida, personalizada y de alta calidad. Este puesto es ideal para personas detallistas, orientadas al servicio y apasionadas por los viajes, la hospitalidad y la creación de experiencias excepcionales para los clientes. Responsabilidades Principales - Responder de manera oportuna y profesional a las consultas de los clientes por teléfono, correo electrónico y plataformas de mensajería - Asistir con reservas de viajes de lujo y de placer, incluyendo cambios, cancelaciones y solicitudes especiales - Proporcionar información precisa y oportuna sobre destinos, requisitos de viaje y políticas de la agencia - Coordinar los detalles de las reservas y confirmar itinerarios para garantizar la precisión y satisfacción del cliente - Dar seguimiento proactivo a los clientes antes y después del viaje para asegurar una experiencia positiva - Atender inquietudes o problemas de los clientes con empatía, profesionalismo y enfoque en soluciones - Mantener documentación precisa y actualizar los sistemas de reservas según sea necesario Requisitos y Habilidades - Excelentes habilidades de comunicación verbal y escrita - Experiencia en servicio al cliente (se prefiere experiencia en viajes, hospitalidad o áreas relacionadas) - Fuertes habilidades organizativas y atención al detalle - Comodidad con el uso de tecnología y disposición para aprender nuevos sistemas y plataformas de reservas - Persona confiable, proactiva y capaz de gestionar múltiples solicitudes de clientes de manera eficiente - Interés genuino en los viajes y en ayudar a los clientes a planificar experiencias memorables Lo Que Ofrecemos - Ambiente de trabajo 100% remoto - Opciones de horarios flexibles - Oportunidades de crecimiento profesional dentro de la empresa - Acceso a beneficios y descuentos relacionados con la industria de viajes - Cultura de equipo solidaria con capacitación y desarrollo continuo Aplica Hoy Se invita a los candidatos interesados a postularse hoy y formar parte de nuestro equipo remoto de atención al cliente en viajes. Empleador que Ofrece Igualdad de Oportunidades Almas viajeras es un empleador que ofrece igualdad de oportunidades y está comprometido con la diversidad y la inclusión.