Nationwide Leader In Remote Surveillance
Medical Canvass Specialist
Location
United States
Posted
74 days ago
Salary
$16 - $18 / hour
Seniority
Senior
Job Description
Medical Canvass Specialist
Delta Group
• Conduct high-volume outreach to medical providers, facilities, and related entities to obtain records, verify treatment, and support investigative efforts • Perform medical canvassing and manage end-to-end record retrieval activities, including initiating requests, conducting follow-ups, tracking status, and coordinating with providers or third parties through completion • Review client requests and available information to determine appropriate providers, facilities, or sources to contact • Accurately document all findings, call outcomes, and retrieval activity in case management systems • Analyze canvassing and retrieval results to identify inconsistencies, undisclosed treatment, or gaps in reported medical history, and ensure findings are clearly documented • Identify delays, non-responsive providers, or barriers to record retrieval and escalate complex retrieval issues as appropriate
Job Requirements
- High School Diploma or equivalent
- Strong verbal communication skills, including the ability to conduct professional outbound calls
- Basic analytical skills with the ability to review information and identify discrepancies or gaps
- Strong attention to detail and accuracy in documentation and data entry
- Proficiency in Microsoft Office (Outlook, Excel, Word) and case management systems
- Ability to work independently in a fully remote environment
- Experience with outbound calling or customer interactions in a professional setting
- Demonstrated ability to manage workload, meet deadlines, and maintain productivity standards
- Ability to handle sensitive or confidential information with professionalism
- Ability to follow structured workflows while applying basic judgment and decision-making.
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