Role Description The Coding Supervisor plays a pivotal role in promoting coding accuracy and clinical documentation excellence across the organization. This position requires a proactive professional who can foster strong, collaborative relationships across departments and service lines. The Coding Supervisor provides targeted education and feedback to providers and coding staff. Responsibilities include: - Identify and address coding/documentation improvement opportunities, concerns, and trends; develop and implement action plans with measurable outcomes. - Design, facilitate, and evaluate coding and documentation efforts to ensure optimal outcomes and compliance with internal, state, federal, and third-party guidelines. - Conduct internal quality reviews, track and report findings, and collaborate with providers and staff to improve documentation and coding practices. - Serve as a subject matter expert in coding and documentation for assigned departments and specialties. - Assist in resolving coding and documentation queries and communicate updates to providers. - Attend department meetings to provide coding and documentation guidance. - Create monthly specialty-specific reports and communicate updates to providers. - Research industry standards and trends to support coding and documentation practices. - Maintain current knowledge of coding, compliance, and documentation guidelines. - Promote documentation improvement and accurate charge capture. Qualifications - High School Diploma required; bachelor’s degree preferred (or equivalent combination of education and experience). - Completion of an accredited or approved coding program. - Clinical licensing and experience welcomed. - Required: CPC (Certified Professional Coder) – AAPC or CCA (Certified Coding Associate) – AHIMA. - Preferred: CCS-P (Certified Coding Specialist – Physician) – AHIMA. Requirements - Minimum 2 years of experience in RCM with a focus on coding and charge capture. - FQHC setting preferred (but not required). - Minimum 2 years EMR experience (Epic preferred). - Minimum of 3 years multi-specialty coding experience (5+ years preferred). - Experience using Microsoft Office suite with intermediate Excel skills. - Excellent written and verbal communication skills, including grammar, punctuation, and style. - Comfort presenting to large and small groups. - Advanced knowledge of medical terminology, anatomy, physiology, disease processes, medications, and laboratory values. - Ability to analyze data and apply insights to work-related situations. - Remote role with varied travel required. Physical & Mental Demands - Frequently required to sit; occasionally required to stand and walk. - Frequently required to communicate both expressively and receptively. - Occasionally required to lift and/or move up to 25 pounds. - Occasionally required to bend, twist, climb, and reach. - Moderate concentration and prolonged mental effort with limited breaks. - Normal memory demands based on volume and type of information. - Moderate complexity in decision-making. - Ability to handle normal levels of intensity. Work Environment - Primarily remote with occasional in-office attendance as needed. - May be exposed to infectious waste, diseases, and viruses. - Noise levels may range from moderate to loud. - May work in open environments with potential distractions. Organizational Competencies - All staff are expected to uphold the mission, vision, values, policies, and procedures of Tampa Family Health Centers, including the Code of Ethics and Compliance Plan. Core Expectations - Respectful and Courteous to Others: Maintain professionalism and avoid disruptive or disrespectful behaviors. - Upholds Confidentiality: Protect sensitive patient and employee data and adhere to HIPAA regulations. - Values Cultural Differences: Demonstrate respect in interactions with patients, colleagues, and the community. - Responsive: Respond promptly and appropriately to patients and team members. - Clear and Effective Communication: Foster positive, transparent communication. - Teamwork and Adaptability: Contribute positively to the team and adapt to changing environments and priorities.