• Use technical knowledge to install, monitor, and customize clients' systems • Collaborate with Sales, Project Manager, Network Design and Digital services, customer IT and biomed • Ensure a client has a positive experience with the product • Assess existing infrastructure to support installation of new solution • Help customers and sales to proactively identify customer needs • Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair • Supports engineering new product releases

Site Specialist II ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development As a Site Specialist II at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contribute to efficient study start-up and maintenance. What You Will Do: Role Summary: Support preparation, process and tracking of regulatory and site level critical documents and of site activation tasks required for study site activation in accordance with ICON SOPs/WPs, Sponsor SOPs, applicable regulations/guidelines and the principles of ICH/GCP. Embrace and contribute to ICON’s culture of quality and process improvement with a focus on enhancing processes, systems and tools, adding value to our business and meeting or exceeding client needs. Responsibilities: - Work with Site Partners and internal key stakeholders to optimize study performance and collaborate to ensure successful site activation and project outcomes. - Support Site Partners on complex or on program of studies to proficiently collect, review, organize and assemble regulatory initial start-up and maintenance submission packages to Central EC/IRB, Local EC/IRB, Competent Authorities, any other local regulatory authorities as required by countries and in accordance with ICH/GCP and applicable country regulations/guidelines. - Support collection and assembling of all documents needed in the Critical Document Package (CDP) and of those required for site activation, ensuring that Sponsor and Investigator obligations are being met and are in compliance with applicable requirements and ICH/GCP guidelines. - Ensure accuracy and completeness of the Critical Document Package according to CDP checklists and timely update of the required tracking tools. - Support coordination of all necessary translations required for any start-up documentation. - Proficient in timely and accurate progress data entry of all documents collected from sites and relevant study site activation activities into the appropriate tracking systems and tools and oversee that the site activation tasks are executed according to site activation requirements. - Accurately forecast Site Activation plans and ensure they are reflected accurately in ICON’s systems, proactively follow through for achievement to plan. - Contribute to effective site activation process and timelines: participate to internal study review meetings with study teams to contribute and support risk identification to site activation, mitigation and action planning. - Ensure accuracy and timely completeness of Trial Master File (TMF) documents submitted during start-up and perform a Quality Control (QC) review of files before transfer to maintenance for filing in TMF. Your Profile: Required qualifications and experience: - Bachelor's degree in life sciences, healthcare, business, or a related field. - 3-6 years of experience in a Clinical Research environment - Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare. - Good understanding of clinical trial processes, GCP, and site documentation requirements. - Strong organizational and problem-solving skills, with the ability to manage multiple sites and priorities. - Excellent communication and interpersonal skills, with a proactive, service-focused mindset. - Comfort working independently while collaborating effectively with cross-functional teams. What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Oncology Certified Nurse delivering consulting project activities, as a subject matter expert in Oncology through medium- to long-term engagements to ensure maximum utilization of company products and training by customers to meet their business needs, travelling up to 75%. Must live in Alberta. Responsibility: - Assisting our customers in clinical operation with emphasis in focused patient outcomes, patient care efficiencies, cost containment/reduction as well as customer value propositions. - Technical responsibilities may include evaluation of business processes, recommending process changes, process documentation, problem identification, hardware/software specification and/or design, change management, testing recommended strategies, identifying training needs and solution deployment. - Assisting in the creation and development of our consultative services - Development of relevant metrics that demonstrate achievement of clinical, operational, and financial values - Actively support product training and implementation through defined implementation processes, access to eLearning, onsite and remote training, and consistent follow-up to ensure adoption and optimal utilization of our solutions/products. - Work as the clinical resource of the SHS Varian Alberta project implementation team as an expert in content curation, product configuration, testing, and workflow. - Own workflow current state to future state mapping with associated gap analysis - Drive detailed requirements gathering sessions through on-site and remote analysis and customer interviews - Work with the technical implementation team in translating workflow requirements to actionable technical configuration tasks - Develop and help drive customer-specific user adoption strategies and best practices - Provide onsite support during system Go-Live and immediate post Go-Live periods Minimum Required Skills and Knowledge: - Oncology Certified Nurse - BSN/BS/BA in related discipline or equivalent combination of education and experience. Demonstrated leadership experience in clinical operations driving strategic and business planning, financial and operational performance - 5+ years combined experience with Oncology setting and Healthcare Technology vendor(s) - Must live in Alberta - Travel up to 75% About the program: You will be part of a transformative long-term partnership aimed at innovating cancer care delivery in Alberta. The Cancer Innovation Value Partnership (CIVP) brings together Siemens Healthineers’ world-class technologies, services, and consulting expertise to enable a more sustainable, precise, and patient-centric oncology pathway. Learn more: https://www.siemens-healthineers.com/services/value-partnerships #LI-Remote Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada. The expected compensation for this position is: $93,000 - $132,500 Factors which may affect starting compensation within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Siemens Healthineers offers a variety of health and wellness benefits including a flexible benefits plan, Defined Contribution Pension Plan, Registered Retirement Savings Plan matching contributions, plus a competitive paid time off program including vacation, company holidays, sick leave, and parental leave (all subject to eligibility requirements). This information is provided per required laws and regulations. Applicants should apply via Siemens Healthineers external or internal careers site. Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SIN) Criminal background checks, Immunizations and Annual TB testing Healthcare training. Equal Employment Opportunity Statement: Siemens Healthineers is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. Accessibility: Siemens Healthineers is committed to excellence in serving all employees and customers, including people with disabilities. Siemens Healthineers will strive to ensure that policies and procedures established with respect to the provisions of its goods and services to persons with disabilities are consistent with the principles of dignity, independence, integration and equal opportunity as provided in the Accessibilities for Ontarians with Disabilities Act, 2005. Siemens Healthineers will continue to attempt to meet the needs of all its customers, including but not limited to persons with disabilities, in an effective and timely manner. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.   Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. By submitting personal information to Siemens Healthineers or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice here. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees.  These scammers may attempt to collect your confidential personal or financial information.  If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Certified RTT to oversee the development and implementation of Clinical Implementation Consulting deliverables. Performs in both a people management capacity and a technical leadership capacity, managing the Oncology Clinical Implementation Consultant personnel, also acting as Clinical Consultant when needed. The growth of professional services typically measures performance to meet or exceed revenue budget expectations. Selects, develops, and evaluates personnel to ensure the efficient operations of the business line. Performs all required management responsibilities, including, but not limited to implementing the company's policies, programs, and guidelines: ensuring employee productivity and growth; managing resources; knowing Varian, Siemens-Healthineers’ s business; and maintaining functional, technical, and external market awareness necessary for managing the immediate organization. Travel up to 50%. Must reside in Canada. Responsibility: - Lead, develop and manage the Oncology Clinical Implementation Consultant personnel. - Grow the efficiency of existing organizational products and processes. - Actively pursue strategic and operational objectives. - Partner across business units to implement and improve proprietary tools and products. - Step in and cover for the Clinical Implementation Consultant, as needed for the following responsibilities: - Assist customers in developing best practice clinical operations, emphasizing patient-focused outcomes, patient care efficiencies, cost containment/reduction, and customer value propositions. - Technical responsibilities may include evaluating business processes, recommending process changes, process documentation, problem identification, database, and database system configuration, hardware/software specification and/or design, change management, testing recommended strategies, identifying training needs and solution deployment. - Assist in the creation and development of our consultative services Develop relevant metrics that demonstrate achievement of clinical, operational, and financial values. Minimum Required Skills and Knowledge: - Certified RTT - 10 years combined experience with Oncology setting and Healthcare Technology vendor(s). Five years of leadership experience. - BS/BA in related discipline or equivalent combination of education and experience. Demonstrated leadership and management experience in clinical operations driving strategic and business planning, financial and operational performance - Must reside in Canada - Travel up to 50% #LI-Remote Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada. The expected compensation for this position is: $103,500 - $147,500 Factors which may affect starting compensation within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Siemens Healthineers offers a variety of health and wellness benefits including a flexible benefits plan, Defined Contribution Pension Plan, Registered Retirement Savings Plan matching contributions, plus a competitive paid time off program including vacation, company holidays, sick leave, and parental leave (all subject to eligibility requirements). This information is provided per required laws and regulations. Applicants should apply via Siemens Healthineers external or internal careers site. Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SIN) Criminal background checks, Immunizations and Annual TB testing Healthcare training. Equal Employment Opportunity Statement: Siemens Healthineers is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. Accessibility: Siemens Healthineers is committed to excellence in serving all employees and customers, including people with disabilities. Siemens Healthineers will strive to ensure that policies and procedures established with respect to the provisions of its goods and services to persons with disabilities are consistent with the principles of dignity, independence, integration and equal opportunity as provided in the Accessibilities for Ontarians with Disabilities Act, 2005. Siemens Healthineers will continue to attempt to meet the needs of all its customers, including but not limited to persons with disabilities, in an effective and timely manner. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.   Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. By submitting personal information to Siemens Healthineers or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice here. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees.  These scammers may attempt to collect your confidential personal or financial information.  If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.