Quality Home Care Michigan
Quality Home Care - Your Home, Your Standard of Care
NEMT Dispatcher
Location
United States
Posted
97 days ago
Salary
0
Seniority
Senior
EnglishVoIP
Job Description
NEMT Dispatcher
Quality Home Care Michigan
• Answer inbound calls using a VoIP system (Dialpad) • Schedule and manage trips in RouteGenie • Dispatch drivers and optimize routes • Handle same-day changes, delays, and problem-solving • Communicate with patients and healthcare facilities • Manage billing and invoicing (insurance and private pay) • Track and follow up on outstanding invoices • Maintain accurate trip and client records
Job Requirements
- Experience with NEMT dispatching and scheduling
- Experience using RouteGenie or similar software (TripMaster, Modivcare, MTM, etc.)
- Experience handling inbound calls professionally
- Experience with billing or invoicing
- Strong communication and organizational skills
- Ability to work independently and manage multiple tasks
- Must be fluent in English (spoken and written)
- Must have reliable internet and a quiet workspace
Benefits
- Flexible work arrangements
- Work during U.S. business hours
