Location: Morocco About Us: TGM Research is one of the fastest growing and most innovative market research companies, offering valuable insights to businesses across various industries. We are committed to delivering high-quality market research solutions to our clients by connecting them with the right participants through our online panels. Job Description: To support our global growth, our market research start-up is looking for a Fieldwork Specialist to execute and deliver market research projects in a way that consistently results in the highest level of customer satisfaction for clients, while maintaining the speed and accuracy required in a dynamic environment. As a Fieldwork Specialist at TGM Research reporting to the Fieldwork Manager, you will be supporting our Client Service team to deliver outstanding experience to all our clients worldwide. Because of our global footprint and clients from all regions, you will be required to work in night shift covering different time zones. This role will require strong organization, excellent time and project management skills, proactivity, and communication with colleagues / other departments within the company. Responsibilities: - Setting up online studies and choosing respondent sources (TGM panels, marketplaces, social networks, etc.) based on project requirements. - Designing sampling strategies tailored to each market, under client service guidance. - Monitoring fieldwork daily and updating client service on quota progress, timing, feasibility, and any issues or troubleshooting. - Conducting quality checks (both automated and manual) for all respondent answers, ensuring standardized processes. - Handling cost reconciliation and tracking budgets throughout the project. - Co-managing the question library: creating, editing, or deactivating questions as needed, and working with Client Service to identify needs for new questions. - Collaborating with Client Service and Operations teams to improve project planning, cost, timing, and quality. - Supporting projects in different time zones Qualification: - Minimum 2 years of experience in online panel market research, preferably as a Project Manager - Experience in panel sampling management and fieldwork is mandatory - Experience in using panel marketplaces (Cint, Lucid, Purespectrum platforms) is required - Network of market research panel partners worldwide and working with these partners will be a strong advantage - University Degree – preferably within analytic fields such as Business, Economics/Mathematics, Marketing but not restrictive. - Great project management skills, self-discipline and attention to details - Fluent in English, both writing and speaking - Strong communication and interpersonal skills. - Curiosity and high interest for digital tools, digital acquisition, innovative solutions for business - Excellent problem-solving abilities, proactivity, critical thinking, and passion for numbers - Entrepreneurial mindset – every day is different: we try, we fail, we try again and succeed. - Ability to work independently and as part of a team. - Willing and able to work flexible shifts. What we offer: - Competitive salary and performance-based bonuses - B2B contract - Professional development opportunities - International Team setup - Flexible Working Policy - A collaborative and innovative work environment - Working with newest technologies and using modern tools (including MacBook) If you are proactive, curious, team player and analytic, we invite you to join our team and help our clients succeed in their research endeavours. #marketresearch #projectmanagement #fieldwork Salary: Competitive package depending on experience

We are looking for a full-time 50/50 Document Specialist / Document Centre Workflow Coordinator to join our Document Design Centre team. This is a fully remote role with opportunities to develop your professional experience. You will be working with the daytime team and assisting 50% of the time with the department’s workflow needs, maintaining a high level of service which matches customer's expectations. About the role • Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation. • Assist in identifying and executing ways to develop and enhance relationships with clients. • Liaise effectively with the management team as required. • To handle first line complaints and escalate appropriately. • Excellent customer service skills. • Workflow management for the Document Centre. • Utilising client tools and templates in document preparation as required. • Technical document trouble-shooting support as required within the centre or directly with centre users. • Adherence to brand guidelines and best practices when preparing documents. • Producing work product which is of a highly professional standard, consistent in formatting and style. • Managing and prioritising assigned projects to ensure deadlines and expectations are met. • Acquire and maintain an in-depth working knowledge of the client’s working environment and business needs. • Effective project communication and handover between shifts. • Identifies concerns, risks and conflicts and asks for assistance when required in a timely and constructive manner. • Responsible for continuing to upgrade work skills by participating in company-offered training and development programs and staying abreast of technology changes relevant to this role. • To develop an overview on team skills in producing complex documents. • Must be flexible and responsive to business needs. • To assist in the collation and preparation of data for monthly reporting. • Monitoring productivity of the team ensuring that any issues are identified. • To act as a focal point for the team for queries or concerns and escalate accordingly. • To ensure adequate staffing is provided for on the shift and to liaise with the Document Centre Manager to procure extra resource if necessary. • To maintain a close working relationship with the Document Centre Manager. • Other duties as assigned. • Reports to: Shift Team Lead. • Hours of work: 07.30-15.30 (1 hour break). • Location: Remote. About you We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience: • Ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints. • Show initiative and good judgment and be able to work independently. • Ability to concentrate in an environment of multiple demands and distractions. • Able to maintain confidential information and work in a fast-paced, dynamic and creative environment. • Able to work effectively with colleagues of all levels in an organisation. • Excellent written and oral communication skills to interface with clients and colleagues. • Seeks and responds positively to all forms of feedback (client/line manager/appraisal); learning from experience. • Strongly self-motivated; always adopts a ‘can do’ approach; takes pride in work and the larger organisation. • Experience of administering effective workflow management systems in a legal or other professional services environment. • Previous document production experience in a professional service environment. • Excellent working knowledge of document production practices and technologies. • Advanced technical knowledge. What’s in it for you? We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include: - Competitive basic salary (reviewed annually) - Flexible, hybrid working policy - Generous bonus scheme - Up to 25 days holiday (rising to 28 days with service) - Holiday exchange scheme - Private medical insurance - Enhanced parental leave - Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website. Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

Site Activation Specialist II / Start-Up CRA Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities - Manage and execute the site identification process in accordance with regulations, SOPs, and project requirements, ensuring timely and accurate completion of all tasks - Complete and negotiate site confidentiality agreements (CDAs) and site information forms (SIFs) with sites, ensuring compliance with legal and regulatory requirements - Maintain, review, and report on site performance metrics, identifying areas for improvement and implementing corrective actions as needed - Serve as the primary point of contact for investigative sites, providing support and guidance throughout the site identification process - Track the completion of site identification for sites, ensuring all necessary documentation is collected and maintained in accordance with SOPs and project requirements - Contribute to the design, implementation, and delivery of processes, programs, and policies, using knowledge and skills typically acquired through advanced education and experience - Utilize practical knowledge of the professional area to manage defined components of projects or processes within area of responsibility, ensuring alignment with overall project goals and objectives - Direct the work of lower level professionals or manage processes and programs, providing guidance and support to ensure successful completion of tasks - Collaborate with cross-functional teams to ensure seamless integration of site identification activities with other project components - Stay current with industry trends and best practices, incorporating new knowledge and skills into daily work to enhance overall performance - Qualification visits for Phase I - III studies Qualifications: - Bachelor's degree in a relevant field or equivalent experience - Minimum of 3 years of experience in site start-up or site identification - Fluency in German - Strong understanding of regulations, SOPs, and project requirements related to site identification - Excellent negotiation and communication skills - Ability to manage multiple tasks and projects simultaneously - Detail-oriented with strong organizational skills\ - Flexibility to do site qualification visits - Submission experience in EU-CTR and Switzerland. - Experience as Manager/CRA or on this account preferred Certifications: - Certification in clinical research or related field preferred - Training in Good Clinical Practice (GCP) and other relevant regulations Necessary Skills: - Proficiency in site confidentiality agreements (CDAs) and site information forms (SIFs) - Ability to maintain, review, and report on site performance metrics - Strong problem-solving and analytical skills - Effective communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in relevant software and tools Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

We are looking for a Document Centre Specialist to join our Document Centre team. This is a fully remote role with opportunities to develop your professional experience. This role is available on a fixed-term basis for a duration of 15 months. About the role • Responsible for accurate and timely document preparation according to established templates, brand guidelines and production best practices. • To serve as a key client interface for CMS’s Document Centre services. • Keen to be flexible and in possession of excellent MS Office skills. • Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation. • At least 3 years' experience working within the document production field. • Excellent communicator and be able to build effective client relationships based on trust, flexibility and a professional approach and be able to deal confidently with clients. • Develop and maintain relationships with team and key stakeholders. • Ongoing personal development both soft and hard skill, plan for development where needed. • Cover for workflow. Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation. • Liaise effectively with Document Centre Managers as required. • Reports to: Shift Team Lead • Hours of work: 09:00 – 17:00 • Location: Homeworker About you We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience: • Excellent MS Office skills, including Word, PowerPoint and Excel. • Must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints. • Must show initiative and good judgment and be able to work independently. • Must have the ability to concentrate in an environment of multiple demands and distractions. • Maintains exemplary attention to detail and a personal commitment to consistently producing high quality work. • Must be able to maintain confidential information and work in a fast-paced, dynamic and creative environment. • Must engender a culture of professionalism, superior customer service, and accountability within the team. • Able to work effectively with colleagues of all levels in an organisation. • Seeks and responds positively to all forms of feedback (client/line manager/appraisal); learning from experience. • Strongly self-motivated; always adopts a 'can do' approach; takes pride in work and the larger organisation. • Demonstrates high level of personal and professional integrity. • Develop an in-depth knowledge firm's branding guidelines. • Motivation to continually improve core software-skills, to meet and accommodate the client's changing requirements. • Excellent accuracy and close attention to detail and adhering to the companies best practice. • Approachable, work well as a team and share best practice. The ability to work closely with clients of all levels, accept criticism, still smile and have a matter-of-fact approach. • Flexible and adaptable - happy to change shifts/work overtime as required and willing to take on new challenges as they arise. • Positive with a can do attitude, willing to problems solve where needed. • Dependable and willing to go the extra mile where needed. • Self-motivated to ensure skills and technology familiarity and kept up to date. • At least 3 years' previous document production experience in a professional service environment. • Prior experience in a legal production environment with workflow management is an advantage. • Excellent working knowledge of document production practices and technologies. • Advanced technical knowledge. What’s in it for you? We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include: - Competitive basic salary (reviewed annually) - Flexible, hybrid working policy - Generous bonus scheme - Up to 25 days holiday (rising to 28 days with service) - Holiday exchange scheme - Private medical insurance - Enhanced parental leave - Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website. Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.