Registered Nurse (RN) – Enhanced Care Management (ECM) California Remote (Full Time) Compensation: $80,000/ year About Us Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care. Role Description The Registered Nurse (RN) – Enhanced Care Management (ECM) will join Zócalo Health during a period of rapid growth and increasing operational complexity. This role exists to help scale and execute a community-oriented primary care model that delivers measurable outcomes for high-need members and health plan partners. As part of a fast-growing team, you will be responsible for providing clinical oversight, supporting care coordination, and ensuring documentation and workflows meet health plan requirements. You will partner closely with Community Health Workers (CHWs), Behavioral Health Care Managers (BHCMs), and providers to support high-risk members and ensure coordinated, high-quality care delivery. This position reports to Clinical Operations Leadership. The Registered Nurse (RN) – Enhanced Care Management (ECM) will contribute in the following ways: - Provide clinical oversight and guidance to CHWs and BHCMs, including escalation support for complex and high-risk patients - Lead clinical case reviews, identifying gaps in care and ensuring care plans are clinically appropriate and aligned with health plan requirements - Support care coordination across medical, behavioral health, and social needs, including collaboration with external providers and hospitals - Conduct and document medication reconciliation, particularly following transitions of care - Support transitions of care (TOC), including post-discharge follow-up and readmission risk mitigation - Ensure documentation is accurate, structured, and compliant with health plan standards and audit expectations - Partner with care teams to address social determinants of health, including LTSS coordination and social risk integration into care plans - Identifies gaps in care, supports care team decision-making, and drives continuous improvement in care delivery and patient outcomes Qualifications - Active Registered Nurse (RN) license in California - 3+ years of clinical nursing experience - Experience in care management, population health, or community-based care - Bilingual (Spanish) - Experience working with Medicaid or underserved populations Preferred Qualifications - Experience with Medi-Cal managed care plans - Familiarity with CalAIM Enhanced Care Management (ECM) programs - Experience addressing social determinants of health and community-based care models What you can expect from Zócalo Health - Competitive salary - Equity compensation package - Comprehensive benefits including medical, dental, and vision 401k - Generous PTO policy (up to 15 days per year for FT employees) - Flexible PTO policy - take the time you need to recharge - $1,000 home office stipend - We provide the equipment needed for this role. - Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Transplant Nurse Coordinator reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. The Transplant Nurse Coordinator - PNE is a Registered Nurse with experience in and knowledge of stem cell or organ transplantation and donation. Practicing under the supervision of transplant physicians, the Transplant Nurse Coordinator provides coordination through all phases of patient care. This position makes referrals to external clinicians or treatment programs or other community resources as appropriate and in accordance with established departmental protocols. Job duties may vary by specific department or assignment. Responsibilities: - Responsible for planning, directing, providing, and documenting appropriate care for patients in the designated care setting - Assists in coordinating comprehensive care for patients, including assisting with the consent process, data collection and arranging any required follow-up visits, referrals, testing, treatment, and/or long-term follow-up - Works collaboratively with the interdisciplinary team to coordinate on-going care, focused on cost-effective ways to maximize wellness and enhance patients’ lives - Develops, coordinates, and provides education for patients, family, caregivers, and staff based on personalized needs along with serving as a resource for ongoing education - Serves as a communication link between the patient, family, caregivers, interdisciplinary team, and outside hospitals/agencies - Contributes to departments, hospitals, or other professional committees and/or quality or process improvement initiatives. - Ensures clinical practice and patient care is consistent with policies, procedures, and regulatory requirements - Other duties as assigned AA/EOE #LI-AD1 #NMH1 Qualifications Required: - Education - Bachelor of Science in Nursing (BSN) - License/Certification - Licensed Registered Nurse (RN) in the state of Illinois - CPR-Basic Life Support (BLS) - Experience - Minimum 2-3 years of recent & related clinical experience Preferred: - License/Certification - Specialty certification in the clinical area of focus - Experience - Previous transplant or organ specific experience (i.e. hepatology, nephrology, hematologic malignancies, hematopoietic stem cell transplant, cellular therapies) Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. - Job Shift: Rotating - Salary Range Minimum : $42.50 - Salary Range Maximum: $68.00 - Compensation: USD 42.5 - USD 68 - hourly

Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Transplant Nurse Coordinator reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. The Transplant Nurse Coordinator - PNE is a Registered Nurse with experience in and knowledge of stem cell or organ transplantation and donation. Practicing under the supervision of transplant physicians, the Transplant Nurse Coordinator provides coordination through all phases of patient care. This position makes referrals to external clinicians or treatment programs or other community resources as appropriate and in accordance with established departmental protocols. Job duties may vary by specific department or assignment. Responsibilities: - Responsible for planning, directing, providing, and documenting appropriate care for patients in the designated care setting - Assists in coordinating comprehensive care for patients, including assisting with the consent process, data collection and arranging any required follow-up visits, referrals, testing, treatment, and/or long-term follow-up - Works collaboratively with the interdisciplinary team to coordinate on-going care, focused on cost-effective ways to maximize wellness and enhance patients’ lives - Develops, coordinates, and provides education for patients, family, caregivers, and staff based on personalized needs along with serving as a resource for ongoing education - Serves as a communication link between the patient, family, caregivers, interdisciplinary team, and outside hospitals/agencies - Contributes to departments, hospitals, or other professional committees and/or quality or process improvement initiatives. - Ensures clinical practice and patient care is consistent with policies, procedures, and regulatory requirements - Other duties as assigned AA/EOE #LI-AD1 #NMH1 Qualifications Required: - Education - Bachelor of Science in Nursing (BSN) - License/Certification - Licensed Registered Nurse (RN) in the state of Illinois - CPR-Basic Life Support (BLS) - Experience - Minimum 2-3 years of recent & related clinical experience Preferred: - License/Certification - Specialty certification in the clinical area of focus - Experience - Previous transplant or organ specific experience (i.e. hepatology, nephrology, hematologic malignancies, hematopoietic stem cell transplant, cellular therapies) Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. - Job Shift: Rotating - Salary Range Minimum : $42.50 - Salary Range Maximum: $68.00 - Compensation: USD 42.5 - USD 68 - hourly

Role Description T3 Services Group is Transforming the Trades one customer at a time with our top notch residential HVAC, Plumbing, & Electrical services. We operate under a philosophy of running our business in new and unconventional ways that elevate the experience customers have when we enter their home. - Answer inbound calls and schedule service appointments - Respond to and resolve voicemail messages, abandoned and missed calls from customers - Respond to customer requests (email, webchat, text) to resolve issues - Deliver call scripts clearly, be compelling, and personable - Adhere to the company's plan for resolving customer complaints quickly and favorably - Maintain and update customer database with complete and accurate information - Communicate with dispatch to ensure customers receive 5 Star Service - Must be very independent and reliable - Provide additional support to the team as needed Qualifications - HS Diploma or GED - 2+ years of customer service experience in a phone-based role - Experience working in the home services industry preferred - Multitask by completing phone and computer work simultaneously - Capability to type at least 40 WPM - Proficiency with Microsoft Office or Google Suite - Clear, kind, and energetic phone presence - Ability to work fast-paced and remain organized - Must be a U.S. Resident Requirements - Shift is 1:30 PM – 10:00 PM CST and includes weekend work - Flexibility as business needs may change Benefits - $20-22/hr - Work from home! - Medical, Dental, Vision (Free medical plan option for employee) - 401k with 4% company match - PTO, Paid Holidays, Paid Wellness Time - Company provided laptop, monitor, and headset