About US SnappyCX is a dynamic and innovative company at the forefront of the BPO industry providing talent outsourcing. Join us on this exciting journey as we redefine the benchmarks for excellence in talent-centric solutions. Role Overview Location: Peru Timezone: EST On behalf of our US based client, ware seeking a highly organized, fast-paced Staffing Coordinator to manage daily open cases and ensure all shifts are fully staffed with suitable aides. This role is critical to maintaining service quality and requires speed, accuracy, and excellent communication skills. Key Responsibilities - Identifying caregiver availability and staffing new cases efficiently - Utilizing HHAX availability reports and Smart Maps to search for caregivers - Creating and maintaining a personal availability list based on caregiver conversations - Updating all relevant systems with caregiver availability and case details - Documenting caregiver case refusals or declines appropriately - Communicating with caregivers via Textus (no other platforms) - Assigning caregivers to cases and verbally reviewing all patient details, duties, special requirements, travel time, and expectations - Ensuring caregivers understand policies, including attendance, uniform requirements, phone usage restrictions, and cancellation notice requirements - Providing clock-in details and confirming understanding through caregiver read-back - Reviewing all patient notes prior to assignment - Updating OCR Smartsheet, caregiver profiles, schedules, and calendars accurately - Staffing a minimum of 15–20 cases per day (75–100 cases per week) Required Skills & Qualifications - Proven experience in staffing, scheduling, or coordination, preferably in healthcare or home care. - Ability to work in a high-volume, fast-paced environment with strict deadlines. - Strong phone, texting, and written communication skills. - Excellent time management and prioritization abilities. - High attention to detail and strong follow-through. - Comfortable making a high volume of outbound calls and messages daily. - Ability to remain calm and solution-oriented under pressure. Preferred Qualifications - Previous experience staffing aides, caregivers, or shift-based roles. - Familiarity with HHA exchange scheduling/staffing software. - Strong problem-solving skills and persistence when filling difficult shifts The "Must Haves" : - You must have a dedicated workspace, a Laptop/PC (Core i5+), and Noise Cancellation. - You MUST have a Backup Power Source (Inverter/Generator) and a Backup Mobile Hotspot. "No Light" or "No Internet" is not acceptable. - You will be speaking with US professionals. You must be able to code-switch to a neutral or US accent. Our Reliability Protocol: - We require a check-in before every shift. - We use tool for activity verification. - We enforce Policy on lateness. The Perks: - Long-term contract with a single dedicated client (No jumping between 5 accounts).

Licensed Marriage and Family Therapist (LMFT) Location: Kentucky Setting: Remote/Telehealth Position: Full-Time Salary: $115,000 to $120,000 a year Schedule: Monday–Friday, 9:00 AM – 5:00 PM Job Summary: A full-time opportunity is available for a Licensed Marriage and Family Therapist (LMFT) to deliver remote therapy services. In this role, you will work directly with clients facing family stress, marital concerns, personal challenges, and behavioral health issues. The position requires strong clinical judgment, organized documentation, and the ability to build rapport in a virtual setting. Responsibilities: - Conduct therapy sessions through a secure telehealth platform - Evaluate client history, symptoms, and treatment needs - Develop individualized treatment goals and care plans - Provide counseling for couples, families, and individual clients - Document session notes, treatment updates, and clinical progress - Identify when outside resources or higher levels of care are needed - Maintain compliance with privacy standards and clinical guidelines

Licensed Marriage and Family Therapist (LMFT) Location: Kentucky Setting: Remote/Telehealth Position: Full-Time Salary: $115,000 to $120,000 a year Schedule: Monday–Friday, 9:00 AM – 5:00 PM Job Summary: We are hiring a Licensed Marriage and Family Therapist (LMFT) to provide virtual therapy services to individuals, couples, and families. This role focuses on assessing client needs, creating treatment plans, and delivering ongoing therapy through telehealth. The LMFT will help clients work through relationship issues, family dynamics, emotional concerns, and life transitions in a structured clinical setting. Responsibilities: - Provide telehealth therapy sessions for individuals, couples, and families - Complete psychosocial assessments and develop treatment plans - Maintain accurate and timely clinical documentation - Monitor client progress and adjust treatment approaches as needed - Support clients with relationship challenges, family conflict, anxiety, stress, and related concerns - Coordinate care and make referrals when appropriate - Follow ethical, legal, and professional standards for virtual care

Licensed Marriage and Family Therapist (LMFT) Location: Kentucky Setting: Remote/Telehealth Position: Full-Time Salary: $115,000 to $120,000 a year Schedule: Monday–Friday, 9:00 AM – 5:00 PM Job Summary: This position is ideal for an LMFT who wants to provide consistent virtual support to clients navigating relationship strain, family concerns, and emotional health challenges. The therapist in this role will handle assessments, treatment planning, therapy sessions, and follow-up care. Day-to-day work centers on helping clients make progress through practical, evidence-based therapy delivered online. Responsibilities: - Deliver scheduled telehealth counseling sessions - Assess client concerns and establish clinical goals - Create and update treatment plans based on client progress - Provide therapy for couples, families, and individual adults - Keep detailed, accurate, and compliant clinical records - Respond appropriately to risk factors and clinical concerns - Work within established best practices for remote mental health care