• Take full ownership of the GEO’s P&L and overall market performance, reporting directly to the CEO/COO • Build and scale the brand presence within the target market, either from scratch or by improving an existing setup • Manage and coordinate local operations across traffic acquisition, product localization, payments, CRM, VIP, support, partnerships, and reputation management • Conduct audits of core metrics, domains, payment infrastructure, affiliate setup, and operational processes • Drive user acquisition activities with a strong focus on affiliate traffic and FTD growth targets • Oversee CRM and retention initiatives, including reactivation campaigns and local communication channels • Develop and manage VIP programs with a focus on increasing GGR contribution from VIP players • Ensure customer support performance meets agreed SLA, FRT, CSAT, and FCR targets • Coordinate local partnerships, influencer collaborations, media plans, and brand positioning activities • Build, onboard, and manage local teams while monitoring operational efficiency and employee engagement • Monitor market competition and prepare regular competitive intelligence reports • Lead reputation management activities, including review platform monitoring and crisis response coordination • Work closely with HQ functions including Product, CRM, Finance, Legal, and Tech teams • Track and optimise key business KPIs including FTD, LTV/CAC, retention, NGR, VIP share, payment uptime, support CSAT, and brand sentiment

• You successfully introduce the landman® platform to developers of all types of real estate, investors, construction companies, real estate brokers, architects, renovation companies, cities and municipalities. • You recruit and build a successful team of real estate experts. • You are responsible for the daily operations. • You bring your expertise in real estate and work on constantly improving our platform and services. • You become an essential part of our team and bring in your ideas for optimizing landman® and its operations.

• Lead routing optimization to improve route efficiency, delivery productivity, and volume growth across zones and divisions • Analyze route and store-level data to identify volume opportunities, white space, and underperforming routes • Partner with Regional Sales Managers to optimize route structures, delivery schedules, and store coverage • Develop and maintain store prioritization lists based on volume, velocity, and strategic importance • Collaborate with National and Regional Account teams to align routing strategies with retail priorities • Oversee promotional execution and communication between HQ and field teams • Benchmark and evaluate best-in-class routing and coverage models • Monitor and report on key KPIs including route productivity, sales per stop, distribution gains, and execution compliance • Manage third-party outsourced execution partners • Utilize Repsly (CRM) to track execution, store coverage, route compliance, and field performance • Build and maintain dashboards, reports, and sales tools to support field teams and leadership decisions • Partner cross-functionally with Sales Operations, Finance, and Supply Chain to align routing decisions with business priorities • Deliver clear, actionable insights and presentations on routing performance, risks, and opportunities to leadership • Continuously refine routing strategies to support growth across retail, DSD, and e-commerce channels

• Lead, mentor, and inspire a high-performing team of managed services professionals, ensuring alignment with company goals and fostering a culture of excellence, collaboration, and accountability. • Oversee the implementation, configuration, and customization of software solutions for clients. Ensure the delivery of high-quality, scalable, and efficient services that drive client success. • Manage the financial and operational responsibilities for the Managed Services function, including reporting, billable hours, revenue, margins, and related metrics, in partnership with company finance and executive leadership teams. • Continuously improve service delivery processes, methodologies, and best practices to drive efficiency and optimize customer outcomes. Introduce and promote the use of best practices in project management and service delivery. • Collaborate closely with the Sales, Engineering, and Support teams to ensure the seamless handover of projects and the continuous alignment of client needs with product capabilities. • Provide coaching, mentoring, and professional development opportunities to team members, helping them grow their skills and progress in their careers. • Conduct regular performance evaluations, set individual goals, and create development plans for team members. • Stay current with industry trends and emerging technologies. Introduce new methodologies and tools to improve service delivery and client engagement.