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Calling software for scaling businesses. #15 in G2's Top 100 Best Software Awards.
AI Researcher
Location
Czechia
Posted
136 days ago
Salary
0
Seniority
Senior
Job Description
AI Researcher
CloudTalk
• Design and prototype how AI capabilities are integrated into CloudTalk’s products, considering model limitations, latency, cost, and reliability. • Collaborate with product and engineering teams to define and ship new AI-powered features for voice and conversation intelligence. • Research and evaluate new AI models, tools, and architectures to determine the best approach for real-world use cases. • Build prototypes and proof-of-concepts to validate new ideas before production implementation. • Implement selected solutions into production systems or work closely with engineers to bring them into production. • Evaluate and benchmark LLMs and speech models to guide technical decisions and product direction. • Design and implement automated evaluation pipelines to shorten the feedback loop between research and production • Improve existing AI capabilities through experimentation, prompt design, and system-level optimizations. • Maintain a deep understanding of how CloudTalk’s systems work in order to design reliable AI integrations. • Advocate for best practices in building, testing, and operating AI systems. • Stay up to date with new developments in AI and continuously assess their potential impact on our products.
Job Requirements
- Experience working with AI systems, especially LLM-based or speech-based applications.
- Ability to design practical AI solutions while understanding the limitations of current models.
- Strong problem-solving and analytical thinking skills.
- Comfortable experimenting with new models, tools, and AI techniques.
- Experience evaluating models and making technical decisions based on real-world trade-offs (quality, cost, latency, reliability).
- Ability to prototype quickly and translate ideas into working solutions.
- Experience collaborating closely with product and engineering teams.
- Basic understanding of how modern AI models (LLMs, speech models) work and how to apply them effectively.
- Data-driven mindset with the ability to analyze large datasets to evaluate model performance, identify patterns in edge cases, and guide improvements to AI features
- Understanding of statistics and experimentation, enabling you to design rigorous evaluations and move beyond intuition-based comparisons toward statistically meaningful benchmarks
- Knowledge of at least one programming language such as Python or Go is a plus.
- Interest in modern AI development workflows, including AI-assisted coding tools.
Benefits
- 💡 1-1 Coaching sessions with our resident communications advisor
- 📚 Leaders Academy & Learning and Development Budget
- 🏖 Unlimited Paid Time Off
- 🎗️ Volunteering Days
- ⏳ Flexible working hours
- 🤩 Home office budget
- 💻 MacBook for work
- 🏖 Recharge Fridays once per quarter
- 🏋🏼♀️ Fitness Allowance
- 💲 Referral bonuses
- 👥 Virtual & physical team buildings
- 👕 Company merchandise
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