• Drive new business through proactive outreach, targeting Heads of HR, Talent Acquisition, and related roles • Leverage your existing network of decision-makers to generate opportunities • Engage prospects with credibility and quickly build rapport • Collaborate with executive leadership to tailor messaging, decks, and proposals early on • Manage a full sales cycle from lead generation to signed contract

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. POSITION SUMMARY: This Executive Account Director is responsible for managing, expanding, and overseeing our existing customer accounts. This role is critical in ensuring the continued satisfaction, growth, and retention of our client base, enhancing relationships while identifying opportunities for increased profitability and volume. KEY RESPONSIBILITIES: - Serve as the primary point of contact and trusted advisor for key client accounts. Build strong, long-lasting relationships and act as a liaison between the clients and internal teams to ensure their needs are met effectively. - Identify opportunities within existing accounts for upselling, cross-selling, and expanding our solutions/services to align with client needs and goals. Develop strategies to nurture and grow these accounts. - Develop and execute strategic account plans that outline objectives, initiatives, and timelines to drive account growth, revenue, and client satisfaction. - Work closely with internal teams including Estimating, Sales, Marketing, Product Development, and Operations to deliver seamless and high-quality services to clients. Coordinate efforts to meet and exceed client expectations. - Participate in project team meetings and ensure the project team is tracking and managing action items to meet client deliverables as well as distributing regular status reports to stakeholders. - Work with the project teams on customer coordination of design definition, value engineering, prototype, manufacturing, delivery, installation, and on-going customer service. - Support project teams in developing required content for critical checkpoints on the project. - Participate in prototype development and review process. 9. Monitor and report account performance metrics, analyze trends, and generate insights to enhance service delivery, customer satisfaction, and identify opportunities for improvement. - Manage contract negotiations, terms, and conditions for renewals, expansions, and additional services/products, ensuring favorable outcomes for both the client and the company. - Performs other related duties as assigned. SUPERVISORY RESPONSIBILITY: This position does not have direct reports POSITION REQUIREMENTS: - Excellent presentation, verbal, and written communication skills. - Proven strong strategic thinking, negotiation, and problem-solving skills. - Strong time management and prioritization skills. - Self-directed and motivate with the ability to effectively operate independently. - Keen attention to detail. - Strong financial acumen in the commercial space. - Knowledge of market research, sales and negotiating principles . REQUIRED EDUCATION AND EXPERIENCE: - Bachelor’s degree in Marketing, Communications, Business, or related field preferred; combination of education and experience will be considered. - 5 + years of experience in account management, customer relationship management, or a related field, preferably B2B. - 2+ years of demonstrated success in managing and growing key client accounts within Store Fixtures, Financial Services, Healthcare, or adjacent industries. - Ability to strategize, plan, and execute initiatives to drive account growth and retention. - Proficient in word processing, spreadsheets, and database management programs specifically .the Microsoft Office Suite: Outlook, Excel, Word, PowerPoint. - Proficient in common CRM, including Salesforce. OTHER JOB REQUIREMENTS: - Must be able to travel regionally up to 25% of the time or as required. - Varying work schedules based on business need are sometimes required. - Frequently required to sit, stand, walk, talk, and hear. - Must have a valid driver's license. • Ability to operate a computer keyboard. - Ability to read a variety of materials. - Ability to sit and stand for extended periods of time. - Ability to carry and lift materials up to 25 lbs.

• Represent NiCE Cognigy, create awareness, generate new ARR • Achieve ARR & ACV booking targets • Close deals via direct & partner ecosystem • Build and maintain a qualified pipeline • Close large enterprise deals • Run full sales cycles from account planning to close • Coordinate responses to RFPs/RFIs • Represent Cognigy at trade fairs and industry events

This position is for a Sales Account Executive for our Montana territory. This role thrives in a consultative selling environment, taking full ownership of driving new customer acquisition and ensuring revenue goals aren’t just met—but exceeded. From prospecting to close, you’ll lead each opportunity through its full lifecycle, bringing sharp insights, creative problem-solving, and seamless cross-functional collaboration to the table. With a keen eye on strategically managing your prospect pool and balancing active quotes, you’ll leverage your exceptional interpersonal skills to build trusted partnerships with prospects and brokers—unlocking new opportunities that deliver value to every stakeholder involved. Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: - Competitive base and incentive pay - 401(k) with robust matching and non-matching contributions - Rich medical & pharmacy benefits - 100% employer-paid dental and vision benefits - Holistic wellbeing program with deep financial incentives - Generous paid time off plus 12 paid holidays and your birthday off - Culture of growth and learning: career development; tuition reimbursement; recognition program - Family support: adoption assistance, fertility treatment, child, elder & pet care assistance - Social responsibility and volunteer opportunities - Employee discount program Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Remote At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Click Here To Apply