• Designing, implementing, and overseeing pharmaceutical programs within a population health management framework. • Collaborating with healthcare teams, analyzing population health data, and developing strategies to optimize medication usage. • Creating educational materials and initiatives to enhance patient understanding of medication usage. • Ensuring compliance with regulatory standards related to pharmaceutical services. • Providing leadership to the pharmacy team and establishing key performance indicators (KPIs).

The job profile for this position is Sales Administration Manager, which is a Band 4 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Job Title: Manager, Client & Central Administrative Support (Support Resolution Center) Opening Statement You are a steady, trusted leader who knows how to turn complexity into clarity. As Manager, Client & Central Administrative Support within the Support Resolution Center (SRC), you will guide critical client administrative and Open Enrollment workstreams that support teams, clients, and members when it matters most. This role blends operational ownership, people leadership, and partnership across teams to deliver high‑quality results at scale. You will help build smart, resilient operations while developing people and continuously improving how work gets done. Responsibilities This role is accountable for outcomes, integration, and service excellence across client administrative and Open Enrollment support. • Own end‑to‑end delivery, quality, and performance of Client Administrative Support services, including centralized administrative activities, materials fulfillment, communications, and event logistics. • Lead Open Enrollment administrative fulfillment from planning through completion, ensuring timelines, materials, tracking, and execution stay aligned during peak periods. • Partner closely with Customer Event Operations and Segment Operations Professional Administrative teams to ensure clear ownership, smooth handoffs, and consistent client experiences. • Lead, coach, and develop Supervisors and senior‑level analysts, building strong capacity for decision‑making, escalation management, and enterprise‑minded execution. • Ensure Wrike serves as the single intake and visibility tool for all client administrative and OE‑related work, enabling transparency and prioritization. • Drive capacity planning and cross‑hub load balancing in collaboration with other SRC leaders to support seasonal demand, volume spikes, and operational resilience. • Monitor key performance indicators such as volume, turnaround time, quality, and utilization, and take action to improve outcomes. • Sponsor and lead process improvements that simplify workflows, reduce handoffs, improve speed, and support long‑term scalability. • Oversee development and adoption of SOPs, job aids, and workflow standards to ensure consistent execution. • Develop and execute operational plans aligned to sales, segment, and Open Enrollment priorities while managing risk and dependencies. Qualifications Required Qualifications • Minimum of 7 years of experience in client operations, sales administration, or centralized administrative support, including leadership of complex workstreams. • Proven people leadership experience, including direct management of supervisors and/or senior‑level individual contributors. • Demonstrated success owning end‑to‑end delivery of time‑sensitive, high‑volume work, including seasonal or peak execution cycles. • Strong operational judgment with the ability to prioritize, plan, and execute using data, defined processes, and management best practices. • Experience coordinating work across teams in a matrixed environment and resolving dependencies with urgency and professionalism. • Proficiency using workflow or intake management tools (such as Wrike) to manage demand, execution, and visibility. • Clear, confident communication skills that support alignment with leaders, peers, and stakeholders. Preferred Qualifications • Bachelor’s degree in business, operations, or a related field. • Experience working within a Support Resolution Center or hub‑based operating model. • Direct involvement in Open Enrollment administrative or event‑related fulfillment. • Experience leading process improvement efforts focused on standardization, automation, or scalability. • Strong ability to balance hands‑on operational leadership with people development and continuous improvement. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 95,500 - 159,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• Customer facing supply leader that would provide supply chain expertise resulting in cost avoidance and accelerate product commercialization for restoration of confidence in Ventura as a trusted supplier • Provide proactive supply chain assessments focused on driving efficiencies • Lead the "Sales" Project Commercialization System (PCS), providing guidance and leadership on complex projects, accelerating project delivery • Act as the center of excellence in setting up projects, tracking and delivering optimum experience (Margin enhancement, cost optimization and customer initiative) • Act as lead and center of excellence for the Sales team across Sales and Operations Planning (S&OP) process: Forecasting and inventory process: Reviewing inventory projections and assure safety stock and contractual obligations are met • Replace Sales Manager role in inventory review process • Coordinate inventory depletion of raw and finished goods on discontinued SKU's Limited time offers (LTO) inventory management: Lead inventory ramp up for LTO product launches, safety stock strategy and SKU sunsetting by effectively collaborating with customers and Ventura Foods Supply Chain teams • Proactively identify and communicate supply chain savings opportunities by work directly with key customer supply chain contacts • Proactively communicate with sales and customers regarding anticipated disruptions, major supply issues, along with details of cause and resolution • Lead external crisis management communication for unique situations (i.e., creamy fry oil/shortening disruption due to equipment failure)

• Coordinate care for members with chronic medical and behavioral health conditions • Conduct comprehensive assessments to evaluate members’ needs • Connect members with appropriate resources and support services • Develop and implement individualized care plans • Monitor member progress and advocate for necessary services • Collaborate with the interdisciplinary care team for optimal health outcomes • Document assessments and interventions in electronic health records • Participate in team meetings to discuss member status and care strategies