Job DetailsJob Location: Allied Benefit Systems - CHICAGO, IL 60606Position Type: Full TimeSalary Range: $60,000.00 - $65,000.00 SalaryJob Category: ClaimsPOSITION SUMMARY The Claims Operations Supervisor will be responsible for various facets of the Clerical, Prompt Pay and Disability departments, including inventory management of responsible departments. Provide guidance and direction to team members, as well as implement workflows, as needed. Primary contact for handling and prioritizing any questions and issues from other departments and is responsible for staff management including training, development, coaching, quarterly and annual reviews. ESSENTIAL FUNCTIONS Lead employees to meet department expectations for productivity, quality, and goal accomplishment. Work closely with Manager to provide staff continued training and coaching initiatives. Conduct one on one coaching and development sessions with team, collaborate with Manager on any areas of development. Efficient and effective inventory management. Identify ways to streamline and improve efficiency of workflows to ensure quality standards are not compromised and best practices are utilized. Work with department Manager, Recruiter and Human Resources to interview, select & hire an appropriate number of employees. Maintain employee work schedules including assignments and training. Monitor all reports within department to ensure work is being handled timely and accurately. Conduct weekly meetings with assigned team members to ensure tasks and projects are completed on time. Ensure continuing efforts are made to cross train team members. Work with department manager to identify and handle issues proactively. Supporting other projects or tasks as assigned by management. Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. Performs other related duties as assigned. EDUCATION Bachelor’s degree of equivalent work experience required. EXPERIENCE AND SKILLS Minimum of 1-2 years in a leadership/ supervisory role. Minimum of 3 years of group health insurance, benefits experience, and administrative skill required. Intermediate level work experience with Microsoft Office Suite software applications. The ability to easily learn other software and systems. Be able write professional business correspondence and procedures. POSITION COMPETENCIES Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMANDS This is a standard desk role – long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.Qualifications

Overview Job Role: National Claims & Repair Manager Salary: £80,000.00 - £92,000.00 (depending on experience) + 20% performance bonus Working Location: Home based Working arrangements: Requires traveling across the UK Employment Type: Full-time, permanent Closing Date: 05/04/2026 Job summary: Responsible for the operational delivery and continuous improvement of Claims Investigations, Repair and Recoveries, ensuring processes and contracts are in place to achieve excellent results for policy holders and to manage costs appropriately. The role requires regular interaction with Claims Senior Managers, Consumer Affairs, Legal, Procurement & Regional Directors. Working closely with the Head of Investigation and Repair the role will manage delivery of key Service Level Agreements and builder relationships, acting as a key escalation point for both builders, claims staff and policy holders. What you’ll be doing - Develop and deliver claims strategies with senior management - Plan national workload/resources to meet targets - Manage third-party repair network relationships and risks - Support recoveries performance and process improvement - Lead continuous improvement across investigation and repair - Approve claims (up to £100k) and recommend on higher-value cases - Ensure technical review of all recovery cases - Oversee QA to maintain standards and manage risk - Produce monthly performance reports - Manage repair contracts, costs, and rates - Ensure repairs meet quality, scope, and compliance standards - Build strong relationships with builders and attend meetings What we’re looking for - Knowledge of construction and NHBC Technical Standards - Working knowledge of Buildmark Policy, and Insurance Principles - Building and maintaining relations with Builders and Contractors - Decision making - Ability to use data to spot trends. - IT literate, numerically competent, high standard of literacy. - An excellent communicator with proven negotiation and influencing skills. - Ability to understand technical-based reports, problems and papers. - A solid understanding of NHBC Standards and Building Regulations. - Understanding of insurance/Buildmark policies - Manging relationships with large network provider and consultants - Chartered Member or working towards Chartered Membership of a recognised construction or managment related body (RICS, CIOB, CABE, CMI, CII, CILA) - Full UK driving licence. What we offer Our benefits package includes: - 27 days annual leave + bank holidays - holiday purchase scheme - enhanced pension scheme (up to 10.5%) - life assurance - subsidised private medical insurance - employee discounts platform - two days volunteer leave - enhanced maternity, paternity, adoption leave and pay for all new parents + many more! Who we are At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners. Why you should join us As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey. Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey. We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements. Our inclusive culture We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing. We are a Disability Confident organisation committed to fair and inclusive recruitment. Our first step is to review applications to ensure candidates meet the essential criteria for the role. We assess skills, experience, and potential objectively, and provide support or reasonable adjustments where needed. Candidates who meet the criteria will progress to the next stage. #li-hybrid

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance CAT Repair Solution Site Auto Appraiser PRIMARY PURPOSE: To inspect, identify, and evaluate auto vehicles involved in a loss. ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Appraises and determines costs of repairs to damaged vehicle in the field; determines repair versus replace and parts utilization. - Evaluates and determines if the vehicle is repairable or salvageable based on industry standard estimating software. - Travels to inspection locations to appraise vehicles in the field. - Prepares estimates using estimating software. - Works directly with auto repair facilities to determinate supplemental repair processing and provides a supplemental estimate. ADDITIONAL FUNCTIONS and RESPONSIBILITIES - Performs other duties as assigned. - Travel up to 75% as required. - Greeting Customer and Explaining the Scan Estimating and Repair Process - Triage vehicle (Photo's Upload, Damage Part, Related Paint Damage and Prior Damage - Manually inspect vehicles that do not qualify for Scanning - Assist Tech Scanner with Vehicle Scanning (Drive vehicle into scanner and return vehicle to customer) - Soft sell repair process and explain the program benefits - Off-season requirement, support local appraiser coverage, desk review and quality assurance team QUALIFICATIONS Education & Licensing High school diploma or GED required. Licenses as required by state guidelines. Experience Three (3) years of related experience to include at least one (1) year of appraisal experience or equivalent combination of education and experience required. Skills & Knowledge - Strong knowledge of automobiles - Ability to understand and utilize appraisal software - PC literate, including Microsoft Office products - Strong organizational skills - Excellent interpersonal skills - Excellent negotiating skills - Ability to work in a team environment - Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Must be able to stand and/or walk for long periods of time; must be able to kneel, squat, or bend; must be able to work outdoors in hot and/or cold weather conditions; have the ability to climb, crawl, stoop, kneel, reach/work overhead; be able to lift/carry up to 50 pounds; be able to push/pull up to 100 pounds; be able to drive up to 4 hours per day; and must have continual use of manual dexterity Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $56,000-$72,000/year. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always accepting applications. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Provider Network Negotiation Specialist PRIMARY PURPOSE: To negotiate fee-for-service ancillary contracts for multiple lines of business in managed care markets; to maintain provider participation within the network; and to expand and develop provider network. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Negotiates fee-for-service home health and home infusion therapy, and other ancillary services; contracts for multiple lines of business in the managed care markets. - Analyzes market data and financial models. - Prepares, negotiates, and administers provider contracts. - Develops and expands provider participation within the network. - Maintains provider participation within the network. - Monitors provider performance; implements corrective action plans. - Identifies current issues and probable future issues; guides staff through resolution. - Documents contracts; updates contracts as changes occur. - Coordinates customer inquiries. ADDITIONAL FUNCTIONS and RESPONSBILITIES - Performs other duties as assigned. - Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing Bachelor's degree with major in Health Services or Hospital Administration from an accredited college or university preferred. Experience Four (4) years of progressive provider network contract negotiation experience or equivalent combination of education and experience required. Experience in a healthcare management environment including provider contracting, servicing and benefit interpretation preferred. Two (2) years supervisory experience preferred. Skills & Knowledge - Strong project management skills - Excellent negotiation skills - Excellent oral and written communication, including presentation skills - PC literate, including Microsoft Office products - Leadership/management/motivational skills - Analytical and interpretive skills - Strong organizational skills - Ability to work in a team environment - Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. TAKING CARE OF YOU BY - We offer a diverse and comprehensive benefits package including: - Three Medical, and two dental plans to choose from. - Tuition reimbursement eligible. - 401K plan that matches 50% on every $ you put in up to the first 6% you save. - 4 weeks PTO your first full year. NEXT STEPS If your application is selected to advance to the next round, a recruiter will be in touch. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($70,000.00 - $75,000.00/year.. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.