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AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.
Customer Service & Client Support Specialist
Location
United States
Posted
90 days ago
Salary
90K - 120K / year
Seniority
Mid Level
Job Description
Customer Service & Client Support Specialist
AO Globe Life
Role Description AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort of home. This is a remote-first opportunity designed for professionals who value meaningful work, flexibility, and long-term career development. Whether you are early in your career or exploring a new professional direction, this role offers the chance to make a real impact while developing valuable client service and communication skills in a supportive environment. - Conduct scheduled virtual consultations to understand client needs - Guide clients through available benefit options and enrollment steps - Maintain accurate client records and manage follow-up communication - Deliver professional, client-focused support throughout the process - Build long-term relationships through consistent service and trust - Participate in ongoing training, development programs, and team meetings Qualifications - Strong communicators who prioritize client service - Self-motivated professionals who work well independently - Organized individuals comfortable managing a remote workflow - Professionals comfortable using Zoom and cloud-based tools - Candidates with backgrounds in customer service, consulting, or sales (preferred but not required) - Growth-oriented individuals who value mentorship and development Requirements - Authorized to work in the United States - Windows-based laptop or desktop with webcam access - Reliable high-speed internet connection Benefits - 100% Remote Work: Work from anywhere in the United States with a fully virtual team structure. - Flexible Scheduling: Structure your workday in a way that supports productivity and balance. - Pre-Scheduled Client Consultations: Work with individuals who have requested information—no cold outreach required. - Professional Training & Development: Structured onboarding and continuous learning opportunities to help you grow. - Long-Term Income Opportunities: Performance incentives and renewal-based earning potential. - Collaborative Culture: Work alongside a supportive team focused on mentorship, accountability, and growth. - Career Advancement: Clear pathways into mentorship and leadership roles for high performers. Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families. Our remote-first model allows professionals across the country to build meaningful careers while supporting individuals and families through trusted service and guidance. If you are looking for a remote career that offers purpose, flexibility, and long-term growth opportunities, we encourage you to apply and explore joining the AO Globe Life team.
Job Requirements
- Strong communicators who prioritize client service
- Self-motivated professionals who work well independently
- Organized individuals comfortable managing a remote workflow
- Professionals comfortable using Zoom and cloud-based tools
- Candidates with backgrounds in customer service, consulting, or sales (preferred but not required)
- Growth-oriented individuals who value mentorship and development
- Authorized to work in the United States
- Windows-based laptop or desktop with webcam access
- Reliable high-speed internet connection
Benefits
- 100% Remote Work: Work from anywhere in the United States with a fully virtual team structure.
- Flexible Scheduling: Structure your workday in a way that supports productivity and balance.
- Pre-Scheduled Client Consultations: Work with individuals who have requested information—no cold outreach required.
- Professional Training & Development: Structured onboarding and continuous learning opportunities to help you grow.
- Long-Term Income Opportunities: Performance incentives and renewal-based earning potential.
- Collaborative Culture: Work alongside a supportive team focused on mentorship, accountability, and growth.
- Career Advancement: Clear pathways into mentorship and leadership roles for high performers.
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