• Develop and refine business process models, optimizing workflows for program execution and interagency coordination. • Identify areas for process automation, efficiency improvements, and performance tracking, ensuring alignment with DoD best practices. • Submit a quarterly Business Process Optimization & Automation Report, detailing process improvements, automation strategies, and workflow enhancements.

• Serve as the internal and client-facing subject matter expert on Microsoft licensing programs, SKUs, and terms • Guide sales team on appropriate licensing for customer scenarios, including complex or high-value deals • Advise clients on licensing options, optimization opportunities, and compliance alignment • Interpret Microsoft licensing terms, agreements, and program rules • Stay current on Microsoft program changes and communicate implications to internal teams • Research and interpret Microsoft documentation (MS Learn, License Agreements, Modern Work comparison resources, partner portals)

• Drive strategic initiatives that are critical to Tap’s growth • Lead the company’s data strategy, acting as the cross functional owner of data product development, partnerships, operations, and go-to-market • Drive strategic partnerships with LPs, GPs, and software companies, such as for the acquisition of private fund data • Create and maintain models behind valuation estimates, indices, and other Data Products • Generate periodic reports and topical research utilizing data • Drive adoption and awareness of Tap by syndicating data and research into news publications, portfolio management systems, service providers, and other third parties • Devise and structure new transaction modalities, such as instant transactions or synthetic trading • Support the financial business planning process including cash flow planning, fundraising, financial reporting, compliance, M&A, and exit planning • Contribute to the big picture of company strategy and vision

• Your role is critical and highly visible across the organization • Partner with Leadership to define, land and execute against the strategic priorities • Responsible for implementing KPIs and measuring performance of the organization • Collaborate effectively with internal and cross-functional teams to solve problems, implement new solutions, and deliver successfully against high standards • Drive the implementation of business strategies and action plans across all channels • Lead competitive intelligence and deep dive analysis into market and competitive developments or consumer behaviors • Support key activities and deliverables within the multi-year strategic planning • Lead the preparation of Business Reviews and Leadership Team presentations