Job Closed

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Upside Services, Inc. logo
Upside Services, Inc.

Upside Services Inc., formerly known as GetUpside, is an internet company that is on a mission to improve communities by better connecting people and businesses and empowering them

Senior Full Stack Software Engineer II

Location

Texas + 3 moreAll locations: Texas | Illinois | New York | District Of Columbia

Posted

131 days ago

Salary

$180K - $210K / year

Seniority

Senior

Job Description

Senior Full Stack Software Engineer II

Upside Services, Inc.

Meet Upside: We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives. About the role: At Upside, engineers are expected to gather the right context from those around them and take thoughtful, calculated risks. By doing so, we help our teams move quickly and make informed decisions that lead to high quality software and delightful user experiences. We're looking for engineers who are curious about the “why” behind what we build, and strive to understand the bigger picture so they can make better technical choices. We value individuals who seek out opportunities to improve our systems and deliver real business impact through their work. We embrace change and foster open conversations to help ideas evolve and grow. Here are some ways we have seen engineers drive impact at Upside: - Help cultivate a collaborative and safe environment. You can speak up to name problems, which will invite conversations that will then drive solutions. - Learn and innovate on the ways we can improve our system. You are able to hone in on gaps in quality, security, performance, and speed of execution and generate buy-in to raise those bars. - Partner deeply with cross functional teams. Whether it’s aligning with marketing on experimentation, enabling better personalization with data science, or integrating feedback from designers, you are proactive in surfacing insights and turning them into technical action. - Drive quality through documentation. You record your decisions, communicate tradeoffs, and ensure others can build upon your work. - Set clear expectations on delivery. We all understand that plans change. You focus on setting an accurate and achievable goal from the start, and then keeping close alignment with key partners when milestones shift. Why You Should Apply: Engineers come in many different shapes and sizes. I thought it would be helpful to highlight what I’m looking for on my team. This role is a good fit for you if: - You aren’t afraid to challenge the status quo when it makes the team and business better. You learn from those around you while utilizing data to advocate for informed change. - You thrive at the intersection of systems and storytelling. Whether creating helpful insights for merchants tracking their value on the platform, providing accurate billing or payments or ensuring the customer journey is well understood, you bring empathy for both merchants and consumers.—and build solutions that empower others to experiment, iterate, and act confidently. - You care about building resilient systems that scale. You bring a mindset of continuous improvement, and know when to invest in observability, automation, or new infrastructure to reduce toil and improve outcomes for the team and end users. - You believe that pulling quality upstream starts with engineering. You champion best practices, encourage early testing and validation, and work closely with peers to build a culture of quality from the ground up. Engineering Culture: We want our engineers to have the time and support to grow in their craft and contribute meaningfully to impactful technical decisions. Engineers are encouraged to focus deeply on their work, collaborate effectively with team members, and continuously develop their skills. Teams are thoughtfully staffed to create a dynamic and diverse environment that enhances learning and innovation. Technology Stack: We don’t require them all, but love those that have experience in or are interested in learning: React, Typescript, Python, Snowflake, DBT, AWS (including API Gateway, Lambda, DynamoDB, Cloudwatch, EventBridge),Terraform and Github Actions. We also leverage numerous AI tools, including OpenAI and Github Copilot. Ideal qualifications: - Lead a full stack engineering team with technical depth and continuously improve quality and observability - Guide, mentor and upskill the team to raise overall effectiveness and impact - Drive experiences that deliver measurable business value - Apply an analytical mindset to experiment, learn, iterate and grow - Debug complex systems by interpreting data, forming hypotheses and making meaningful improvements - Build with semantic HTML, CSS, and core JavaScript concepts - Apply strong knowledge of core web and browser fundamentals (e.g., how a browser parses and constructs a web page) - Write reliable automated tests as a foundation for quality - Demonstrate a proven ability or strong desire to apply generative AI across the SDLC, from ideation and design to coding, testing and release, to increase velocity and quality Location: This hybrid role is based in our Austin, Chicago, DC, or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday and may increase based on project-based needs and changes to Upside’s in-office policy over time. Compensation: The US base salary range for this full-time position is $180,000 - $210,000 + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process. #LI-Hybrid #LI-NE1 Benefits: - Medical, dental, and vision coverage starting on Day 1 - Equity (ISOs) - 401(k) program - Family planning programs + paid parental leave - Physical fitness and wellness memberships - Emotional and mental health support programs - Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break - Flexible work environment - Lunch reimbursement for in-office employees - Employee Resource Groups - Learning and Development stipend - Transparent culture - Amazing mission! Diversity and Inclusion: Diversity drives innovation, and our differences make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here! If there's anything we can do to support a disability or special need during your application or interview process, please email accommodations@upside.com. This email is for accessibility accommodations only, it should not be used to submit job applications. Notice To Recruiters And Placement Agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

Benefits

  • 401(K), Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Continuing education stipend, Customized development tracks, Dental insurance, Disability insurance, Diversity manifesto, Documented equal pay policy, Volunteer in local community, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Free daily meals, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Mean gender pay gap below 10%, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Partners with nonprofits, Pet insurance, Promote from within, Lunch and learns, Remote work program, Restricted work hours, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, President's club, Employee awards, Diversity recruitment program, Pay transparency, Abortion travel benefits, Mother's room, Personal development training, Virtual coaching services, Flexible time off, Bereavement leave benefits, Company-wide vacation

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Senior Software Engineer (Full-Stack, Backend-leaning)

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Before we wrote this ad, we talked to our engineers and asked them what it’s really like working here. Here’s what they said. At most companies, engineers wait. Wait for approvals. Wait for dependencies. Wait while real problems go unsolved. At Jerry.ai, we don’t wait. If you have an idea, you can explain it, build it, and ship it — sometimes in days, not months. One engineer told us: “At other companies I made very little difference. Here, if I have a good idea, I can go do it.” That sense of ownership is built into how we work. We move fast, and you’ll see your fingerprints on the product right away. Engineers here love being able to touch every layer of the stack, collaborate across teams, and see their work reflected in real customer behavior — sometimes the same week they ship. “Everything you do reflects immediately for the users,” said another. “And things move fast.” We don’t do bureaucracy. We don’t do politics. 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Staff Software Engineer (Full-Stack, Backend-leaning)

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Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Before we wrote this ad, we talked to our engineers and asked them what it’s really like working here. Here’s what they said. At most companies, engineers wait. Wait for approvals. Wait for dependencies. Wait while real problems go unsolved. At Jerry.ai, we don’t wait. If you have an idea, you can explain it, build it, and ship it — sometimes in days, not months. One engineer told us: “At other companies I made very little difference. Here, if I have a good idea, I can go do it.” That sense of ownership is built into how we work. We move fast, and you’ll see your fingerprints on the product right away. Engineers here love being able to touch every layer of the stack, collaborate across teams, and see their work reflected in real customer behavior — sometimes the same week they ship. “Everything you do reflects immediately for the users,” said another. “And things move fast.” We don’t do bureaucracy. We don’t do politics. Everyone here — from our CTO to our tech leads — writes code and sweats the details. “The leaders here lead by example,” one teammate shared. “They have very high standards. They don’t settle for just OK.” It’s challenging work, but it’s meaningful. You’ll juggle new systems and old, context switch often, and learn constantly. You’ll also get more trust and autonomy than almost anywhere else. Engineers describe the culture as curious and collaborative: people step up to help, push each other to grow, and learn from every mistake. One teammate summed it up perfectly: “I once caused a bug that wasted $20K in AWS costs, but no one blamed me. They only cared about how to prevent it next time.” We’re a remote-first, global team with engineers across North America and Asia. We collaborate asynchronously, meet regularly to share context, and connect in person at our global offsites. Our engineers joined for the impact and stayed for the people: talented, no ego, and genuinely kind. So, what is Jerry.ai and why should you care?🤔 Your car and your home are the two most expensive things you’ll ever own — and the hardest to manage. At Jerry.ai, we’re building the first super app to help everyday Americans take control of both. From insurance to repairs to safety, we’re reimagining what it means to own and maintain your car and home. This is a $5 trillion+ problem and we’re the only company tackling it end-to-end. Our revenue has grown 60x in the last 5 years, we’re profitable, and our goal is to scale from 5M → 50M users next. What you’ll work on: - Build automation systems that handle complex insurance servicing tasks end-to-end (policy endorsements, cancellations, document uploads, reinstatements) or reduce policy cancellations, improve renewals, and ensure users always have the best coverage. - Fast sprint cycles: ship new automations in 1–2 weeks on average. - Compose backend business logic that drives automation while respecting complex insurance carrier rules. - Design backend pipelines that sync customer policy data, deliver timely alerts, and power seamless re-shopping experiences. - Optimize and scale our internal tools (think: in-house DocuSign for servicing) to reduce agent intervention to nearly zero. - Collaborate closely with product, data, and engineering ops to anticipate churn and improve customer retention. - Work asynchronously across time zones, with minimal meetings but strong collaboration through Asana and Slack. - Continuously improve our backend systems, APIs, and microservice architecture. Our tech stack: - Frontend & backend: TypeScript, Nest.js, Next.js, React, React Native, Expo - API: GraphQL - Data: Postgres, DynamoDB, Clickhouse, Redis - Infrastructure: AWS, microservices, containerized services on ECS/EKS, asynchronous processing on Lambda - Our business has grown more complex over time. We’re refactoring major parts of our code base — simplifying old systems, rebuilding core flows, and setting up the next three years of our platform’s growth. You’ll help build the foundation for that next phase. What we’re looking for: - Experience: At least 7 years full stack engineering experience building production-grade software, ideally prior experience building large scale distributed systems for a fast-growing consumer-facing software - Technical strength: Strong foundations in data structures, algorithms, and systems design matter more than prior experience with our tech stack. - Problem solver: You enjoy tackling ambiguous problems, breaking them down into actionable code, and iterating quickly. - Ownership: You take responsibility for end-to-end outcomes and continuously improve the systems you build. - Collaboration: Comfortable working asynchronously with a global team, with excellent communication skills. - Curiosity + adaptability: You love learning, exploring new tools, and stepping outside your comfort zone to understand the bigger picture. This isn’t another coding job. You’ll work in a flexible, fast-moving, and highly collaborative culture, where innovation is encouraged, your voice is heard, and the impact of your work is immediate. You’ll tackle meaningful challenges, learn, and grow alongside talented peers. If this sounds like your kind of place, we’d love to meet you! While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

United States
$80K - $180K / year
Job Closed