A bit about us: Squeeze was designed to modernize the massage experience. Our revolutionary app-based booking and payment platform simplifies the process, allowing guests to book, set personalized preferences, pay, tip, rate, and review all their fingertips so they can walk in and figuratively float out. Easy, peasy, Squeezy! BENEFITS & PERKS ● 100% work from home, must reside in EST time zone. ● Competitive pay & flexible schedules as well as full-time status at 32 hours per week ● Health benefits and 1-week paid vacation for our employees who work just 32 hours or more ● A revolutionary, feel-good culture ABOUT YOU ● You are experienced in resolving guest issues for high-volume B2C technology businesses. You are technically proficient, a self-starter, and adaptive to change. ● You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who interacts with you. ● Words that describe you include: creative, energetic, and detail-oriented. ● You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills. ● Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future. ● You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle. ● You can’t help but grow and are constantly striving to be your best self, and you’re excited to leap into a rewarding adventure with Squeeze. YOUR RESPONSIBILITIES AT SQUEEZE ● Respond to guest inquiries via email, phone, SMS, and chat. ● Expert at all things app and website related! Squeeze’s experience is digital end-to-end so you’ll assist guests with downloading our app or navigating the website, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more ● Serve as the liaison that connects guest feedback with internal teams such as Product, Shop Management, and Front of House Operations ● Employ a mastery of internal tools from payment portals to appointment scheduling ● Identify opportunities to improve the guest experience, internal processes and tools EXPERIENCE REQUIREMENTS ● 3+ years experience working in customer service at a high-volume B2C technology business ● Excellent people skills and a strong focus on customer service ● Strong written and oral communication skills ● Outstanding problem solving and troubleshooting skills ● Able self-starter with the ability to multitask in a dynamic startup environment ● 2+ years experience working with Zendesk ● Must be able to work at least Saturday or Sunday, as well as opening or closing shifts.

This role is designed for individuals who want to build long-term skills and client relationships within the travel industry while working remotely. We are seeking motivated individuals to train as Remote Travel Agents, assisting clients with researching, planning, and booking vacations, cruises, and group travel experiences. Structured training, certification, mentorship, and ongoing support are provided. Responsibilities - Plan and coordinate customized travel experiences for clients - Research destinations, accommodations, and travel options - Communicate with clients to understand travel needs and preferences - Manage reservations, itineraries, and travel documentation - Build and maintain long-term client relationships - Participate in marketing activities to promote travel services (training provided) Requirements - Must be at least 18 years of age - Must reside and be legally eligible to work in the United States, United Kingdom, Australia, or Mexico - Reliable internet access and computer or smart device - Strong communication and organizational skills - Customer service mindset - Willingness to learn marketing fundamentals - Ability to work independently and manage your schedule Compensation $45,000 – $75,000 (Performance-Based Earnings Potential) Earnings depend on time invested, client development, and performance. Perks & Benefits - Flexible schedule — work when it fits your lifestyle - Remote work — operate from anywhere with internet access - Training and certification provided - Access to travel industry discounts and perks - Opportunities for continuing education - Scholarship program - Supportive mentorship and ongoing development - Access to planning tools and resources - Engaging community of travel professionals

• Resolve escalated customer service issues (in English and Spanish) • Create an outstanding quality service experience for the GE Appliance consumer • Advocate with multiple internal departments on behalf of consumers for reasonable and satisfactory resolutions • Take ownership in resolving escalated customer concerns • Follow up with customers using phone, email, or text to resolve appliance-related concerns • Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager • Complete consumer reviews for satisfaction before case closure • Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies

We are seeking an organized and client-focused Remote Travel Agent to assist clients with planning, coordinating, and organizing travel experiences. This fully remote role is ideal for someone who enjoys helping people, researching destinations, and ensuring every detail of a trip is handled smoothly from start to finish. In this role, you will communicate with clients to understand their travel preferences, assist with researching destinations, and help coordinate reservations such as accommodations, cruises, and vacation packages. You will also review travel details for accuracy, provide updates throughout the planning process, and maintain organized records within internal systems. The ideal candidate is detail-oriented, dependable, and comfortable working independently while delivering excellent client service. You should be able to manage multiple requests, stay organized, and communicate clearly to ensure each client receives a well-coordinated travel experience. Key Responsibilities - Communicate with clients to understand travel preferences and trip details - Research destinations, travel options, and vacation packages - Assist with coordinating reservations and confirming travel arrangements - Review booking details for accuracy and maintain organized records - Provide timely updates and support throughout the travel planning process Qualifications - Strong communication and customer service skills - Highly organized with strong attention to detail - Comfortable using online systems and digital tools - Ability to work independently in a remote environment - Interest in travel, hospitality, and client service Previous experience in travel planning, customer service, or administrative support is helpful but not required. Additional Details - 100% remote work environment - Training and ongoing support provided - Opportunity to develop skills in travel coordination and client service Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.