Job Closed
This listing is no longer active.
Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
Client Care Advocate
Location
United States
Posted
99 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Client Care Advocate
Lisa Russel
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description If you’re ready to move beyond rigid schedules and limited growth, this remote leadership opportunity offers the freedom, mentorship, and support to help you thrive. We’re looking for ambitious individuals eager to develop into top-level sales leaders while making a meaningful difference. Qualifications - Leadership mindset with or without formal sales leadership experience - Strong communication and relationship-building skills - Drive to exceed goals and continuously improve - Ability to succeed in a fast-paced, remote environment Requirements - Work remotely with full flexibility - Create your own schedule and take control of your time - Lead with purpose by helping clients and supporting your team - Receive hands-on mentorship from executive leadership - Grow in an environment built to develop future leaders Benefits - Flexible schedule - Remote work - Mentorship from executive leadership - Opportunity for personal and professional growth
Job Requirements
- Leadership mindset with or without formal sales leadership experience
- Strong communication and relationship-building skills
- Drive to exceed goals and continuously improve
- Ability to succeed in a fast-paced, remote environment
- Work remotely with full flexibility
- Create your own schedule and take control of your time
- Lead with purpose by helping clients and supporting your team
- Receive hands-on mentorship from executive leadership
- Grow in an environment built to develop future leaders
Benefits
- Flexible schedule
- Remote work
- Mentorship from executive leadership
- Opportunity for personal and professional growth
Related Guides
Related Job Pages
More Customer Advocate Jobs
About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement here. About the Role As an LPN Healthcare Advocate with Solace, you'll work with Medicare patients throughout their healthcare journey. In the LPN Advocate role, you will guide patients through difficult and complex health concerns and help them achieve their health and wellness goals while also addressing their Social Determinants of Health (SDOH). You’ll be an empathetic listener and an action-oriented guide who will work to actually resolve patient's problems. PLEASE NOTE: this is a 1099 contract position. You will set your own hours and can work part-time, full-time, or anything in between. This role is 100% remote. All patient interactions are performed via video or phone call. What You’ll Do - Learn Solace's proprietary system, tools, technology, and expectations, while also providing your unique experience in every interaction. - Build strong, trusting relationships with patients, where listening and empathy are the foundation for every interaction. - Be able to identify and prioritize patients’ needs and build out a care plan to ensure consistent action over time. - Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home. What You Bring to the Table - LPN license in good standing. - Experience working with diverse patient populations. - Empathy: You care deeply about people and have a drive to fight for those who can't fight for themselves. - Clinical and Organizational Skills: You can balance multiple tasks and work under pressure. - Technical Adaptation: You're able to learn new systems quickly and efficiently. - A Bias Toward Action: When you see something needs to get done, you step in and take care of it. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
Cardiopulmonary Patient Educator - Registered Nurse
CVS HealthCVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As a Cardiopulmonary Educator with CVS Health, you will have the opportunity to use your clinical skills to be an educator to your patients and their caregivers, helping them understand their complex Pulmonary Arterial Hypertension (PAH) therapies by providing infusion training and clinical support. This is a direct-hire, full-time position. In this role you will: - Consult and collaborate with physicians, clinicians, pharmacy operations and the sales team to coordinate the patient’s plan of care. - Work within a highly specialized area of nursing and enjoy the autonomy that comes from working within a home care service. - Assist patients who are initiating or transitioning to infused or inhaled therapies for PAH. - Develop deep relationships with patients and caregivers in a one-on-one setting. - Have excellent written and verbal customer service skills and advanced computer skills to interact with key partners. - Participate in the on-call rotation for weekend coverage approximately once/month. Coverage Area/Travel: - When not visiting patients in-person, you will work from home (approximately 20-30% of the time). - You will primarily visit patients within a three-hour drive of Memphis including AR and Northern to Central MS. - Need to have the flexibility to visit patients throughout the Central Region approximately 10-20% of the time. - Travel will primarily be via car and occasionally via airplane to see patients, support our sales team, and for training as needed. - Candidates must reside within one hour of Memphis International Airport. - Overnight travel is approximately 30% of the time. You will have a uniquely rewarding setting to use their exceptional nursing skills. As a national leader in the home infusion field, we seek those special RNs who not only possess strong clinical expertise with creative ideas but who also have the kind of deep compassion and sensitivity it takes to treat people in their homes. Required Qualifications: - Must live within one hour of Memphis International Airport - Registered Nurse with a current unrestricted license in the state of TN with ability to obtain additional licensure for multi-state service area - Two years of experience in a critical care or acute care hospital setting providing high-tech infusions, or two years of high-tech home infusion experience. - Participate in the on-call rotation as determined by staffing and business needs - Ability to build positive business relationships with all levels of medical/clinical personnel. - Ability to travel as noted in the position summary and as business needs require. - Have and maintain current CPR certification. - Possess a valid and current driver’s license and auto insurance Preferred Qualifications: - Experience in caring for patients with Pulmonary Arterial Hypertension – PAH is great, but not required - Home healthcare and pediatric experience is preferred, but not required - CRNI certification is preferred, but not required Education: RN Diploma, Associates or B.S. degree in nursing Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,095.00 - $116,760.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
About the Position Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home. What You’ll Do Provide responsive and professional customer support via phone, email, and online messaging Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations Communicate essential travel details, documentation requirements, and agency guidelines Monitor bookings to ensure accuracy and follow up to confirm client satisfaction Resolve client questions or concerns with care and a solutions-focused mindset Maintain organized records and update internal systems as needed What We’re Looking For - Strong communication and interpersonal skills - Customer service experience in travel, hospitality, or a related field preferred - Ability to work independently in a remote environment - High level of organization and attention to detail - Comfortable using digital tools, booking platforms, and communication software - Passion for travel and creating positive client experiences Why Join Us - Fully remote position (work from anywhere within approved locations) - Flexible work schedule options - Career development and advancement opportunities - Travel-related perks and industry discounts - Collaborative and supportive team culture with training provided Equal Opportunity Employer Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds. -
Anticipated End Date: 2026-03-17 Position Title: Utilization Management Representative I Job Description: Utilization Management Representative I Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Utilization Management Representative I will be responsible for coordinating cases for precertification and prior authorization review. How you will make an impact: - Managing incoming calls or incoming post services claims work. - Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. - Refers cases requiring clinical review to a Nurse reviewer. - Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. - Responds to telephone and written inquiries from clients, providers and in-house departments. - Conducts clinical screening process. - Authorizes initial set of sessions to provider. - Checks benefits for facility based treatment. - Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Here’s what Elevance Health offers: • A career path with opportunity for growth • Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement. • Affordable Health Insurance, Dental, Vision and Basic Life • 401K match, Paid Time Off, Holiday Pay • Annual incentive bonus and annual increases plan based on performance. At Elevance Health, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful. Minimum Requirements - HS diploma or GED - Minimum of 1 year of customer service or call-center experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences - Medical terminology training and experience in medical or insurance field preferred. URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Job Level: Non-Management Non-Exempt Workshift: 1st Shift (United States of America) Job Family: CUS > Care Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


