Job Closed
This listing is no longer active.
Globe Life: American Income Division (AIL) has proudly served working families since 1951. As part of Globe Life Inc. (NYSE: GL), a Fortune 500 company, we provide supplemental benefits to unions, credit unions, and associations across North America. AIL holds an A (Excellent) rating from A.M. Best for financial strength. Forbes Top 25 Happiest Companies to Work For Fortune 500 parent company, Globe Life A+ BBB Rating & trusted reputation since 1951
Customer Relations Associate
Location
United States
Posted
133 days ago
Salary
0
No structured requirement data.
Job Description
Customer Relations Associate
Globe Life AIL
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit. - Assist current clients via phone and online platforms with account inquiries and product guidance. - Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility. - Support clients through benefits enrollment, changes, and troubleshooting. - Keep documentation and support resources up-to-date for both internal teams and clients. - Help identify client needs and offer appropriate product solutions. - Collaborate with internal teams to resolve issues and improve service delivery. - Stay informed on industry trends, company updates, and benefit regulations. Qualifications - Strong communication and active listening skills. - A customer-first attitude and genuine desire to help others. - Self-motivated with the ability to work independently and in a team setting. - Detail-oriented and able to manage multiple priorities effectively. - Basic computer skills, including comfort with tools like Zoom and CRM platforms. - Flexible, coachable, and eager to learn and grow. Requirements - High school diploma or equivalent (college degree a plus). - Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you! Benefits - Comprehensive on-the-job training and mentorship. - A supportive, inclusive work culture. - Clear pathways for career advancement. - The opportunity to make a positive impact every day.
Job Requirements
- Strong communication and active listening skills.
- A customer-first attitude and genuine desire to help others.
- Self-motivated with the ability to work independently and in a team setting.
- Detail-oriented and able to manage multiple priorities effectively.
- Basic computer skills, including comfort with tools like Zoom and CRM platforms.
- Flexible, coachable, and eager to learn and grow.
- High school diploma or equivalent (college degree a plus).
- Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!
Benefits
- Comprehensive on-the-job training and mentorship.
- A supportive, inclusive work culture.
- Clear pathways for career advancement.
- The opportunity to make a positive impact every day.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are currently expanding our remote team and seeking candidates who thrive supporting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This is most appropriate for individuals who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team. Qualifications - Authorized to work in the US, UK, Mexico, Australia, or Spain - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer strongly recommended) - Strong customer service experience is preferred Requirements - Assist clients with coordinating personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Maintain accurate records and documentation - Complete required training Benefits - 100% remote - Flexible schedule - Ongoing training and professional development - Collaborative team environment
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are expanding our remote team and seeking individuals who enjoy assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This is an ideal fit for those candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team. Key Responsibilities - Assist clients with coordinating personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Maintain accurate records and documentation - Complete required training Qualifications - Authorized to work in the US, UK, Mexico, Australia, or Spain - Must be at least 18 years old - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer is strongly recommended) - Strong customer service experience is preferred Benefits - Fully remote role - Flexible schedule - Ongoing training and professional development - Supportive team environment
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are expanding our remote team and seeking those individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This is an ideal fit for candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team. - Assist clients with coordinating personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Maintain accurate records and documentation - Complete required training Qualifications - Authorized to work in the US, UK, Mexico, Australia, or Spain - Must be at least 18 years of age - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer is strongly recommended) - Strong customer service experience is preferred Benefits - Fully remote role - Flexible schedule - Ongoing training and professional development - Supportive team environment Company Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are expanding our remote team and looking for individuals who enjoy assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This is an ideal role for candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team. Qualifications - Authorized to work in the US, UK, Mexico, Australia, or Spain - Must be at least 18 years of age - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer is strongly recommended) - Strong customer service experience is preferred Requirements - Assist clients with coordinating personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Maintain accurate records and documentation - Complete required training Benefits - Fully remote role - Flexible schedule - Ongoing training and professional development - Collaborative team