Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. The Special Functions role is a compilation of various tasks and duties to include/but not limited to: pre, post, and focused audits, clinical component of appeals, policy preparation and review, creation of Desk Top References, compliance auditing, education, and quality event review. To accomplish these deliverables, the Special Functions Clinician will collaborate with internal partners/departments to ensure practices align with all line of business (LOB), meet the needs of our members, and adhere to regulatory requirements. Essential Responsibilities: - In coordination with the Claims Department and other departments, as applicable, develop and implement a pre and post-payment review system focused on events that generate high dollar claims. - Identify and escalate discrepancies in payment rates, coding accuracy, and authorization processes. - Maintain comprehensive records of transactions, audit findings, and corrective actions. - Develop and maintain dashboards and reports to track audit outcomes, refund activity, and payer performance, ensuring data-driven transparency and accuracy of cost savings activities - Leverage claims management systems and data analytics tools to enhance audit accuracy and efficiency, while collaborating with IT and system administrators to optimize payer configuration and system integrity. - Develop and review Health Services policies, procedures, and desktop references. Collaborate with other departments and/or lines of business as necessary. - Assist Medical Directors in developing and reviewing guidelines, policies and procedures for the Health Services Department. - Assist with quality-of-care issues. Summarize the event and collaborate with the LOB Medical Directors for outcome. Coordinate with Claims Department to recoup dollars identified with Never Events or Significant Adverse Events. - Collaborate with the leadership team, as well as other departments for Prior Authorization Grid maintenance. - Develop standard workflow processes. - Utilize Lean methodologies for continuous improvement. Utilize visual boards and daily huddles to monitor key performance indicators and identify improvement opportunities. - Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy. - Identify high-exposure cases, case management or utilization review issues, pertinent inquiries, problems, and decisions that may require review, and inform the Medical Directors. Present and document pertinent information to support recommended action plan. Monitor high-cost cases. - Track and manage provider claims related to caseload. Work with Claims Department to assure timely and accurate adjudication of claims. - Review and audit selected provider claims referred by the Claims Departments. Determine and advice regarding the appropriateness of reimbursement for services, considering diagnosis, elective treatment, regulatory requirements, criteria, and contract provisions. - Represent PacificSource Health Plans with external customers and maintain positive working relationships. - Work with Medical Directors to facilitate patient appeals. Prepare case presentations, as directed, for Medical Grievance Review Claims and Utilization Review Committee, Policy and Procedure Review Committee (PPRC), and/or the Membership Rights Panel (MRP). Supporting Responsibilities: - Serve on designated committees, teams, and task groups, as directed. - Represent the Heath Services Department, both internally and externally, as requested by Medical Director, Utilization Management Director, and Health Services Managers - Meet department and company performance and attendance expectations. - Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. - Meet department and company performance and attendance expectations. - Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of 3 years of experience with varied medical exposure and experience. Experience in acute care, post-acute care, case management, including cases that require rehabilitation, home health, hospice, and/or behavioral health treatment strongly preferred. Insurance industry experience helpful, but not required. Must have an overall understanding of utilization management and claims costs. Project Management experience desirable. Education, Certificates, Licenses: Registered nurse or clinically licensed behavioral health practitioner with current unrestricted state license. Bachelor’s or master’s degree in business, business administration or healthcare administration strongly preferred. Certified Professional Coding certificate within two years of hire recommended. Knowledge: Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedures codes including ICD-10, DSM-IV, and CPT Codes, health insurance, and State-mandated benefits. Thorough knowledge of community services, providers, vendors, and facilities available to assist members. Ability to use computerized systems for data recording and retrieval. Assures patient confidentiality, privacy, and health records security. Establishes and maintains relationships with community services and providers. Maintains current clinical knowledge base and certification. Ability to work independently with minimal supervision. Competencies: Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $70,950.00 - $106,424.99 Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: - We are committed to doing the right thing. - We are one team working toward a common goal. - We are each responsible for customer service. - We practice open communication at all levels of the company to foster individual, team and company growth. - We actively participate in efforts to improve our many communities-internally and externally. - We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. - We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We're seeking board-eligible Endocrinologists to provide comprehensive, empathetic, and collaborative care to women, including diagnosis, treatment, and management of chronic and acute conditions. Location: Fully remote within the U.S. Your Impact - Conduct thorough patient assessments and develop personalized treatment plans via video visits. - Collaborate with a multidisciplinary team to deliver the highest standards of care. - Complete required training and adhere to company policies and best practices. - Promote preventative care and overall well-being through education and evidence-based strategies. - Maintain accurate and up-to-date patient records. - Dedicate a minimum of 10 patient-facing hours per week, including consults, prescribing medications when appropriate, and providing necessary medical guidance. - Charting, addressing patient questions, and responding to administrative tasks and messages. Qualifications - Required Medical License: MD or DO with board certification in Internal Medicine through an ACGME-accredited program. - Required Certification: Active ABIM board certification in Internal Medicine. - Endocrinology Fellowship Training & Board Eligibility: - Successful completion of an ACGME-accredited Endocrinology fellowship. - Board-eligible in Endocrinology through the American Board of Internal Medicine (ABIM). - Commitment to obtain ABIM board certification in Endocrinology within one year of hire. - Independence: Ability to operate effectively as an independent provider with strong diagnostic and problem-solving abilities. - Communication Skills: Exceptional written and verbal communication with a focus on clarity and compassion. - Webside Manner: Strong ability to connect with patients virtually and provide empathetic care. - Commitment to Evidence-Based Care: Dedication to delivering treatments grounded in the latest research. - Technical Proficiency: Highly skilled in navigating multiple computer screens and proficient in tools such as EMR, text expanders, Gmail, Google Calendar, Zoom, and scheduling platforms. - Telemedicine: Experience is a plus! - State License Requirements & Hiring Considerations: An active, unrestricted, and unencumbered professional license in at least one U.S. state is required. Please note: All active and pending state licenses held at the time of application are collected and reviewed. Hiring decisions are based on current state hiring needs, which may change over time, and applicants may not move forward if there is no immediate need for their specific license(s). We often revisit opportunities in the future as hiring needs evolve and when licensure, experience, and other role requirements align. What Allara Offers - 1099 Contract Agreement: Enjoy the flexibility and independence of a contractor role - Compensation: We offer competitive per-visit rates, plus additional pay for charting, administrative tasks, and other patient-related tasks. - Fully Remote Role: Work from anywhere in the US. - Flexible Schedules: Set the hours that best fit your lifestyle and availability. - Malpractice Insurance: Comprehensive coverage provided. - Mission-Driven Impact: Join us in transforming healthcare for women, making a meaningful difference every day. - Collaborative Community: Engage with and learn from a network of dedicated Allara providers. - Inclusive Work Environment: Be part of a supportive, diverse, and collaborative team that values innovation and inclusion. At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law. At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We're seeking board-eligible Endocrinologists to provide comprehensive, empathetic, and collaborative care to women, including diagnosis, treatment, and management of chronic and acute conditions. Location: Fully remote within the U.S. Your Impact - Conduct thorough patient assessments and develop personalized treatment plans via video visits. - Collaborate with a multidisciplinary team to deliver the highest standards of care. - Complete required training and adhere to company policies and best practices. - Promote preventative care and overall well-being through education and evidence-based strategies. - Maintain accurate and up-to-date patient records. - Dedicate a minimum of 10 patient-facing hours per week, including consults, prescribing medications when appropriate, and providing necessary medical guidance. - Charting, addressing patient questions, and responding to administrative tasks and messages. Qualifications - Required Medical License: MD or DO with board certification in Internal Medicine through an ACGME-accredited program. - Required Certification: Active ABIM board certification in Internal Medicine. - Endocrinology Fellowship Training & Board Eligibility: - Successful completion of an ACGME-accredited Endocrinology fellowship. - Board-eligible in Endocrinology through the American Board of Internal Medicine (ABIM). - Commitment to obtain ABIM board certification in Endocrinology within one year of hire. - Independence: Ability to operate effectively as an independent provider with strong diagnostic and problem-solving abilities. - Communication Skills: Exceptional written and verbal communication with a focus on clarity and compassion. - Webside Manner: Strong ability to connect with patients virtually and provide empathetic care. - Commitment to Evidence-Based Care: Dedication to delivering treatments grounded in the latest research. - Technical Proficiency: Highly skilled in navigating multiple computer screens and proficient in tools such as EMR, text expanders, Gmail, Google Calendar, Zoom, and scheduling platforms. - Telemedicine: Experience is a plus! - State License Requirements & Hiring Considerations: An active, unrestricted, and unencumbered professional license in at least one U.S. state is required. Please note: All active and pending state licenses held at the time of application are collected and reviewed. Hiring decisions are based on current state hiring needs, which may change over time, and applicants may not move forward if there is no immediate need for their specific license(s). We often revisit opportunities in the future as hiring needs evolve and when licensure, experience, and other role requirements align. What Allara Offers - 1099 Contract Agreement: Enjoy the flexibility and independence of a contractor role - Compensation: We offer competitive per-visit rates, plus additional pay for charting, administrative tasks, and other patient-related tasks. - Fully Remote Role: Work from anywhere in the US. - Flexible Schedules: Set the hours that best fit your lifestyle and availability. - Malpractice Insurance: Comprehensive coverage provided. - Mission-Driven Impact: Join us in transforming healthcare for women, making a meaningful difference every day. - Collaborative Community: Engage with and learn from a network of dedicated Allara providers. - Inclusive Work Environment: Be part of a supportive, diverse, and collaborative team that values innovation and inclusion. At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law. At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We're seeking board-eligible Endocrinologists to provide comprehensive, empathetic, and collaborative care to women, including diagnosis, treatment, and management of chronic and acute conditions. Location: Fully remote within the U.S. Your Impact - Conduct thorough patient assessments and develop personalized treatment plans via video visits. - Collaborate with a multidisciplinary team to deliver the highest standards of care. - Complete required training and adhere to company policies and best practices. - Promote preventative care and overall well-being through education and evidence-based strategies. - Maintain accurate and up-to-date patient records. - Dedicate a minimum of 10 patient-facing hours per week, including consults, prescribing medications when appropriate, and providing necessary medical guidance. - Charting, addressing patient questions, and responding to administrative tasks and messages. Qualifications - Required Medical License: MD or DO with board certification in Internal Medicine through an ACGME-accredited program. - Required Certification: Active ABIM board certification in Internal Medicine. - Endocrinology Fellowship Training & Board Eligibility: - Successful completion of an ACGME-accredited Endocrinology fellowship. - Board-eligible in Endocrinology through the American Board of Internal Medicine (ABIM). - Commitment to obtain ABIM board certification in Endocrinology within one year of hire. - Independence: Ability to operate effectively as an independent provider with strong diagnostic and problem-solving abilities. - Communication Skills: Exceptional written and verbal communication with a focus on clarity and compassion. - Webside Manner: Strong ability to connect with patients virtually and provide empathetic care. - Commitment to Evidence-Based Care: Dedication to delivering treatments grounded in the latest research. - Technical Proficiency: Highly skilled in navigating multiple computer screens and proficient in tools such as EMR, text expanders, Gmail, Google Calendar, Zoom, and scheduling platforms. - Telemedicine: Experience is a plus! - State License Requirements & Hiring Considerations: An active, unrestricted, and unencumbered professional license in at least one U.S. state is required. Please note: All active and pending state licenses held at the time of application are collected and reviewed. Hiring decisions are based on current state hiring needs, which may change over time, and applicants may not move forward if there is no immediate need for their specific license(s). We often revisit opportunities in the future as hiring needs evolve and when licensure, experience, and other role requirements align. What Allara Offers - 1099 Contract Agreement: Enjoy the flexibility and independence of a contractor role - Compensation: We offer competitive per-visit rates, plus additional pay for charting, administrative tasks, and other patient-related tasks. - Fully Remote Role: Work from anywhere in the US. - Flexible Schedules: Set the hours that best fit your lifestyle and availability. - Malpractice Insurance: Comprehensive coverage provided. - Mission-Driven Impact: Join us in transforming healthcare for women, making a meaningful difference every day. - Collaborative Community: Engage with and learn from a network of dedicated Allara providers. - Inclusive Work Environment: Be part of a supportive, diverse, and collaborative team that values innovation and inclusion. At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law. At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.