Role Description As a Paediatric Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs includes: - PEG - Brain Injury - Developmental Needs - Epilepsy - Palliative Care - Personal Care - Medication Administration Qualifications - Level 2 or 3 NVQ/QCF in health care is desirable. Requirements - Existing work authorisation for the UK. Benefits - Pension Scheme for long-term security. - 24/7 GP access for you, your partner, and children (up to 18). - Free mental health support for you, your partner, and children (up to 18). - Life insurance for peace of mind when it matters most. - Home life advice line for everyday guidance. - Career development opportunities. - Wellbeing videos and guided meditations. - Earn points for staying active. - Vouchers for Amazon, Tesco, Nike and more. - Up to 33% off gym memberships. - Employee of the Month recognition with a £50 voucher.

Role Description The Medical Support Specialist, whom is either a Medical Assistant or EMT, will provide administrative support to the medical team. - Providing excellent customer service - Scheduling patients for appointments and reviewing medical history - Recording patient information into medical records - Maintaining accurate records - Completing administrative tasks - Performing all other duties and tasks as assigned Qualifications - Minimum three (3) years of experience as a Medical Assistant or EMT - Must possess valid BLS (CPR) certification - Knowledge of medical terminology and clinical procedures - Knowledge of HIPAA compliance - Proficiency in Microsoft Office 365 and Adobe - Excellent interpersonal and communication skills - Ability to remain calm and professional in stressful situations - Ability to work independently and as part of a team Requirements - Valid Medical Assistant (MA) certification / license or EMT license (preferred) - Experience working in an office clinic or similar healthcare setting (preferred) Work Environment - Employees may be exposed to extreme cold or hot weather conditions, fumes, or airborne particles, toxic or caustic chemicals, and loud noise. Physical Requirements - Employees may be required to remain in a stationary position, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach during shifts. - Employees may be required to use gear to move items around, including, but not limited to, carts and dollies. - Employees may also be occasionally required to lift and/or move up to 49 pounds.

• Conduct detailed clinical and coding evaluations to ensure claim payments are accurate. • Review medical records and appeal submissions to assess coding accuracy. • Serve as a subject matter expert for claim payment accuracy including pre-payment claim editing and auditing. • Coordinate with vendors and internal teams to design and implement payment integrity solutions. • Collect, analyze, synthesize, and interpret multiple sources of data. • Lead technology/tool updates, testing, and troubleshooting with IT teams and vendors. • Respond to payment integrity inquiries from providers, internal teams, and vendors. • Manage multiple projects or audits with minimal supervision. • Collaborate with appropriate departments regarding payment integrity issues identified during auditing processes. • Develop and facilitate presentations by analyzing and interpreting data to communicate business issues and findings.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Make a difference from home while supporting patients and providers nationwide. We are seeking experienced Registered Nurses (RNs) to join our growing 24-hour medical call center as a Remote Triage Nurse. In this role, you’ll work collaboratively with providers to deliver timely, high-quality patient care through telephone triage, EHR management, and clinical support across multiple states. This is an excellent opportunity for nurses who thrive in a fast-paced environment, enjoy clinical decision-making, and are looking for flexibility without sacrificing meaningful patient impact. Schedule: - Monday–Friday - Day Shift: 8:00 AM – 5:00 PM EST - Full-Time and Part-Time opportunities available - Occasional overtime or adjusted start times may be required based on business needs What You’ll Do: - Respond to inbound and outbound calls for a multi-state nurse triage service - Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients - Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform - Provide clinical assessments via phone or patient portal based on established protocols - Support providers with administrative and clinical tasks, including: - Medication refill requests per protocol - Provider notification of critical results - Post-discharge and post-operative follow-up coordination - Facilitate referrals and assist with prior authorization requests requiring clinical input - Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed - Participate in Remote Patient Monitoring (RPM) programs, including: - Monitoring vital signs - Educating patients on chronic disease management (diabetes, hypertension, COPD) - Screen and qualify patients for clinical trials and provide patient education - Take on additional responsibilities to support team success and patient outcomes Qualifications - Associate’s or Bachelor’s Degree in Nursing - 2–4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU - Prior telephone triage experience using electronic triage systems - Experience working with two or more EHR platforms - Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license - Willingness to obtain additional state licenses as requested Skills That Set You Apart - Strong teamwork and collaboration skills - Ability to step into a leadership role when needed - Excellent customer service, empathy, and communication skills - High attention to detail and documentation accuracy - Strong organization and time management skills Work From Home Requirements - Private, HIPAA-compliant home workspace - Ability to sit for extended periods and use a headset - Broadband internet access - Ability to house company-issued equipment - Participation in staff meetings via phone or video Work Environment - Fast-paced and collaborative - Adaptable to change and able to manage stress effectively - Occasional overtime or schedule adjustments as needed