This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Mid-Market Solutions Engineer is a critical pre-sales support role responsible for delivering compelling product demonstrations, use-case alignment, and technical guidance to prospective mid-market customers evaluating Trustwell’s platform. This individual will partner directly with Account Executives and Sales Development Representatives to support key sales motions, with a focus on credibility, solution fit, and driving deal velocity. This role requires a strong understanding of the functional and technical aspects of Trustwell’s offerings, including Genesis, FoodLogiQ, AskReg, and Product Management modules. The ideal candidate has a background in SaaS, experience working with regulated or process-heavy industries (e.g., F&B, manufacturing, supply chain), and thrives in a collaborative, customer-facing environment. The Mid-Market Solutions Engineer is not a quota-carrying role but plays a key part in helping prospects understand the value of Trustwell’s products—serving as a translator between customer needs and product capabilities. - Deliver product demonstrations and presentations to mid-market prospects in partnership with Account Executives and Key Account Managers. - Understand prospect needs and pain points to effectively map platform capabilities to desired outcomes. - Support discovery efforts and assist in building demo environments or configuring lightweight use cases to showcase value. - Collaborate with Product Marketing and Sales Enablement to maintain updated demo scripts, collateral, and use-case playbooks. - Serve as the technical resource during sales cycles to address product questions, integration feasibility, and data workflows. - Provide feedback to Product and Engineering teams on prospect requests, competitive gaps, and emerging market needs. - Assist with the creation of ROI models, RFP responses, and other deal-support documentation as needed. - Stay current on industry regulations, customer personas, and how Trustwell’s offerings align to compliance and operational pain points. - Participate in sales training, product certification, and continuous learning to support evolving sales motions and product updates. - Perform other duties as assigned. Qualifications - Strong presentation and communication skills with the ability to explain complex concepts clearly to both technical and non-technical audiences. - Experience conducting live software demos for mid-market B2B SaaS prospects. - Working knowledge of cloud-based software applications and the SaaS business model. - Familiarity with concepts such as compliance workflows, traceability, supply chain systems, or food/nutrition software is a plus. - Ability to build rapport quickly with buyers, from food safety to IT to C-suite leaders. - Skilled in translating requirements into solutions and identifying the “why” behind the “what.” - Strong organizational skills with the ability to manage multiple priorities across sales cycles. - Comfort using CRM and sales enablement tools (e.g., Salesforce, Saleloft, HubSpot, ZoomInfo, etc.) Requirements - Bachelor’s degree preferred (technical, business, food science, supply chain, or related field). - 3–5 years of experience in a solutions engineering, pre-sales, sales consulting, or customer success role—ideally within a SaaS or enterprise software company. Benefits - Full healthcare benefits, including medical, dental, and vision. - Supplemental benefits, including STD, LTD, HSA, 401k, etc. - Responsible Time Off (PTO) + Holiday Pay - Competitive Compensation + Bonus! - Excellent culture, growth opportunities, plus much more... Hiring Process - Interview with Human Resources - Panel Interview (Yes, you + 4 others) - Potential Peer Interview - Offer of Employment (Background Screening/References) Compensation The compensation for this role is based on several factors, including the candidate's experience, education, skills, and alignment with the responsibilities outlined for the role. The anticipated salary range for this role is outlined below; with most candidates hired in the mid-range. Equal Employment Opportunity Trustwell is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, religion, or other legally protected class. If you need accommodation for any part of the employment process due to a medical condition, or any disability, please contact a member of our human resources team.

• Collaborate with the Local and National Channel Account Management team in a pre-sales capacity • Facilitate in-person and remote technical training and product demos • Train and assist National and Regional Partners in delivering high-quality Rapid7 demos • Collaborate with CAMs and PAMs to deliver technical sales training • Facilitate technical enablement and create shared enablement resource plans • Establish and nurture robust consultative approaches to ensure our partners and their customers are successful with Rapid7

• Providing Ethernet and routing expertise to customers during project delivery to design, architect and test Ethernet networking solutions • Work on multi-functional teams to provide Ethernet network expertise to server infrastructure builds, accelerated computing workloads and GPU enabled AI applications • Crafting and evaluating DevOps automation scripts for network operations, crafting architectures, and developing switch fabric configurations. • Implementing tasks related to network configuration and validation for data centers. • Create Methods of Procedure and deployment documents • Validate network architectures and configs in the lab • Interact with customers to obtain required information to design and build an optimal solution • Use software tools to validate and monitor network performance

Role Description The Business Solutions Architect works within a global account team structure and is responsible for expanding relationships, revenue, and influence at assigned customer bases. The role requires exceeding ambitious sales objectives in the Software Defined automotive industry, focusing on digital cabin experiences and Advanced Driver Assistance Systems (ADAS). The architect builds and nurtures strong relationships with senior software leaders, generating, advancing, and closing large, complex software/services transactions involving multiple Director and VP decision makers. Key Responsibilities - Customer Engagement: - Represent voice of customer insights to HERE teams. - Lead value-selling sales engagements with account teams to develop solutions based on HERE’s product and services portfolio, and in alignment with go to market strategies. - Creation of optimal, scalable microservice-based solution architectures, designs and proposals (including SOWs), solving for customer challenges and opportunities as identified in the discovery stage. - Develop initial business case in support of proposed solutions, aligned to customer and HERE success metrics. - Ideate and develop proof-of-concept solutions leveraging HERE components in support of business development efforts. - Industry and Internal Engagement: - Develop and maintain subject matter expertise in the Software Defined Vehicle space, with particular focus on emerging technologies and their impact on solutions (e.g. NoA, AI, sensor/map fusion, etc.). - Target new bookings and buying centers in existing Global Automotive Accounts (Tesla, Rivian, Lucid etc.), often aligning and partnering with large Tier 1 players. - Collaborate with account teams’ development and implementation of account strategies, maximizing opportunities and value to HERE. - Internal partnering beyond account teams, including partner managers, industry solutions SMEs, product/engineering teams to foster synergies and relationships. Qualifications - 10+ years of successful B2B sales experience in automotive technology (software, IVI, ADAS). - 6+ years experience in technical solution design, implementation, or consulting with a focus on cloud services or SaaS. - 3+ years experience in software pre-sales consulting. - BS/MS in Computer Science, Computer Engineering, or Management Information Systems preferred. - Domain expertise with geospatial information systems (GIS) and location services. - Proven ability to interface with all levels in Product, Development, and organizations. - Excellent written and oral communication skills. - Experience developing solutions leveraging AI, ML, big data & analytics. Requirements - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. - They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. Benefits - The expected base salary range for this position is $175,000 to $200,000 per year. Actual compensation will be based on factors such as skills and experience. - This position is also eligible for a target annual performance bonus, which is subject to company and individual performance. - Life at HERE comes with generous benefits to support your health and overall wellness. - Benefits available to US-based HERE employees include health (Medical/Dental/Vision) insurance, retirement savings plans, paid time off & leave policies. Company Description HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us.