As the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of search engine optimization (SEO) by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by big data analysis that allows our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results oriented entrepreneurial culture. We're currently seeking a motivated Senior DevOps Engineer to join our growing team. Our goal is to ensure high performance and availability of the BrightEdge S3 platform through operations monitoring and automation of processes. In this role, you'll have the opportunity to be involved with continuous integration and delivery of the top, industry-leading SEO platform. You will be responsible for maintaining and scaling our cloud infrastructure, as well as troubleshooting and developing solutions for complex problems. Core Responsibilities Ensure up-time, data-availability, and performance of the BrightEdge S3 platform, 24/7/365 Debug critical problems on production environment with minimal turnaround time Automate the operations of thousands of machines that are constantly collecting/crunching/querying data Build and enhance the in-house monitoring and maintenance software Provide tools to monitor performance, deploy code and provision machines Auto-scaling our global cloud network to cover 100+ countries Support Fortune 500 companies that leverage our platform for their SEO success Manage our hybrid environment of both cloud (AWS, GCP) and Data Center Create innovative solutions to tackle new challenges What it Takes to Be Successful B.S. in Computer Science or related field 4+ years of experience in DevOps UNIX/Linux systems knowledge and diagnostic skills MySQL, and No-SQL and database experience required Scripting language experience in Python, shell, Terraform, Ansible is a plus Google Cloud Platform or other cloud technology experience is a plus Benefits and Perks Competitive Salary PTO and Paid Holidays Medical, Dental, Vision Insurance About BrightEdge BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue. The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.

• Lead projects from end-to-end focused on managing and maintaining optimum platform infrastructure performance, reliability, and security using SRE practices • Automate monitoring activities and provide critical information to facilitate response and resolution of performance and availability issues and incidents • Develop and deliver complex services and software tools to ensure systems operate without interruption at optimum performance • Troubleshoot and analyze service disruptions to determine root causes and develop solutions for improved reliability • Drive decisions around system validation, monitoring, and standing up new services/tools • Conduct post-incident reviews and document findings for future informed decision making • Coach and mentor teams, design and implement key performance indicators

• Build and maintain deployment automation infrastructure: packaging pipelines, update distribution systems, and orchestration tooling for seamless customer rollouts • Manage MDM integrations: configure and optimize Origin deployments via Intune, Jamf, SCCM, and other endpoint management platforms • Package and maintain installation artifacts: build MSI/EXE packages for Windows, PKG/DMG for macOS, ensuring compatibility across diverse customer environments • Orchestrate customer onboarding: manage phased deployments from pilot to production scale, ensuring successful expansion across thousands of endpoints • Troubleshoot production deployment issues: debug complex problems in customer environments, provide Tier 3 support for deployment and compatibility challenges • Handle edge cases and non-standard environments: make Origin work in legacy infrastructure, air-gapped networks, security-restricted environments, and custom configurations • Optimize deployment performance and reliability: instrument deployment pipelines, identify bottlenecks, and continuously improve success rates • Document deployment best practices: create runbooks, deployment guides, and knowledge base articles for both internal teams and customers • Collaborate with engineering teams: translate field deployment learnings into product improvements and automation opportunities

• Lead infrastructure and operations management for FICO’s Scores Business Unit, including analytics platforms, credit scoring systems, and decision management solutions • Design, build and maintain scalable and secure on premise and cloud infrastructure • Serve as a central technical resource helping diagnose and remediate technical issues, optimize performance, and implement security best practices • Manage technical support operations by triaging incoming support tickets, prioritizing requests based on business impact and resolving support requests while ensuring timely resolution • Effectively collaborate and partner with various stakeholders across the FICO organization to deliver technical solutions that support strategic Scores initiatives • Ensure high level of technical support and execution to high visibility, business-critical projects • Set up and maintain AWS IAM, AWS IDC, AWS Cloud Watch • Administration of software repositories, such as Git/BitBucket • Support of MFT, Connect:Direct (NDM) and SFTP used for file transfers with clients