• FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. • Combining international reach with US expertise to build diverse and high-performing teams. • Support the design, development, and deployment of AI-driven solutions focusing on Microsoft Copilot Studio agent development. • Work closely with senior architects and platform teams to build intelligent agents, automate business processes, and integrate AI capabilities across Microsoft 365, Power Platform, and Azure services.

• Assist with project safety compliance efforts. • Support the understanding and distribution of job cost information and project estimates. • Contribute to project sequencing and scheduling efforts. • Help track project progress and participate in the analysis of production. • Assist in project cost reporting and other administrative duties. • Support material/equipment procurement processes. • Help manage change order requests and tracking. • Coordinate with general contractors/owners under supervision. • Assist with reporting requirements, including field time and productivity, materials, safety, and other relevant aspects. • Learn and comply with company standards and industry regulations.

• Build and enhance our proven security platform • Blend innovation and speed in a constantly evolving cloud environment • Analyze new threats and offer deep insight through data-driven intel • Collaborate with customers to help solve their toughest security challenges

Role Description We are looking for a Senior Site Reliability Engineer to join our Infrastructure Engineering team in Kraków. In this role, you will be a key technical contributor driving the reliability, scalability, and performance of our healthcare platform. You will design and build robust systems, develop automation and tooling, and apply strong software engineering principles to infrastructure challenges at scale. Working within a collaborative team, you will contribute to shaping the architecture of our AWS-based platform, own meaningful portions of our observability and deployment strategies, and help maintain a culture of engineering excellence and continuous improvement. Responsibilities - Design and implement scalable, fault-tolerant infrastructure and services on AWS and Kubernetes, contributing to the architecture of self-healing systems. - Collaborate with Product, Engineering, and Security teams to align SRE work with platform and business priorities. - Define and help drive adoption of SLIs, SLOs, and SLAs to maintain consistent performance and high reliability across the platform. - Own and improve observability using Grafana, OpenTelemetry, and related tooling to provide deep visibility into system health. - Build and maintain infrastructure as code (Terraform) and contribute to GitOps best practices across the team. - Participate in incident response and on-call rotation, including writing postmortems and driving long-term remediation efforts. - Support the growth of junior and mid-level SRE engineers through mentorship, code reviews, and knowledge sharing. - Contribute to the reliability roadmap for high-throughput, real-time systems in healthcare operations. - Drive continuous improvements in CI/CD pipelines, service ownership, chaos engineering, disaster recovery, and secure deployments. Qualifications - Experience in Site Reliability Engineering, Cloud Infrastructure, or Platform Engineering. - Software engineering experience building production-grade systems (Java, Python, Go, or similar). - Solid track record working on high-traffic, mission-critical platforms in SaaS, IoT, or healthcare environments. - Strong expertise in cloud platforms (especially AWS), Kubernetes, and distributed system architecture. - Hands-on experience with monitoring, logging, and observability tools (Prometheus, OpenTelemetry, Datadog, etc.). - Good knowledge of CI/CD automation, GitOps workflows, and infrastructure-as-code (Terraform, Helm, ArgoCD). - Experience participating in incident response and contributing to blameless postmortems. - Understanding of networking, access control, and security practices within regulated environments (HIPAA, SOC 2 awareness is a plus). - Collaborative mindset with the ability to work across teams and contribute to shared engineering standards. Benefits - Own Mission-Critical Reliability – Ensure hospitals and care facilities always stay online with a 99.99% uptime healthcare platform. - Scale AI-Powered Infrastructure – Work on real-time automation and self-healing cloud systems that orchestrate care delivery. - Drive Big Impact in Healthcare – Help reduce waste, optimize resources, and improve patient care with technology that delivers 10X ROI. - Automation-First Culture – Minimize manual ops with cutting-edge automation, observability, and incident response strategies. - Join a High-Performing Team – Work with top engineers, AI experts, and healthcare innovators solving real-world challenges.