We are an applied AI lab building end-to-end software agents. We’re the makers of Devin, the first AI software engineer. Cognition is building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including , Scale AI, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us. About the role We’re hiring two Front Desk Coordinators to support our San Francisco office and help create a welcoming, well-run workplace experience. Sitting alongside our security team, this role is often the first point of contact for employees, candidates, and guests, and plays a key part in setting the tone for how it feels to walk into the office each day. This is a hands-on, people-facing role that blends logistics and operations with hospitality and judgment. You’ll help keep the office running smoothly as the company grows, and contribute to an environment where employees can do their best work. This role will be hired as one of two Front Desk Coordinators with complementary schedules. While both roles share core responsibilities and expectations, one will primarily support morning and midday operations, and the other will focus on afternoon and evening coverage. Clear communication and clean handoffs ensure a consistent experience throughout the day. What you’ll do Be the face of the office Greet employees, candidates, and guests with professionalism and warmth Coordinate with security to ensure a smooth, secure front desk experience Support recruiting by welcoming candidates and helping interviews run on time Keep the office moving Manage incoming and outgoing mail, packages, and deliveries throughout the day, including intake and end-of-day handling Help maintain reception organization and cleanliness Stock and coordinate Cognition swag for incoming guests Support workplace operations Partner closely with the Employee Experience team on daily needs Assist office services teams (custodial, culinary, vendors) as needed Help troubleshoot day-to-day issues and escalate when appropriate Contribute to a great employee experience Notice what’s working and what isn’t in the office environment Pitch in during busy moments, events, and high-traffic days Help create a calm, welcoming, and reliable experience for everyone in the space and eventually know all employees by first name! What we’re looking for Professional, friendly presence with strong communication skills Comfortable in a highly visible, customer-facing role Organized and detail-oriented, with strong follow-through Able to balance structure with flexibility in a fast-moving environment Comfortable lifting up to 35 lbs and being on your feet throughout the day Experience in front desk, office coordination, hospitality, or rapid-growth companies is a plus Why this role matters Our reception is more than a desk - it’s a central hub. This role helps shape how employees feel about coming into the office, how candidates experience us during interviews, and how smoothly the workplace functions day to day. You’ll have real ownership, real visibility, and the opportunity to make a meaningful impact on how the office feels and runs.

• Maintain CRM accuracy and data integrity daily • Proactively tag clients and update workstream statuses • Manage stakeholder contact records • Generate and share filtered lists based on specific targeting criteria • Support U.S. leadership and offshore Client Account Managers • Triage inbound inquiries and route to appropriate internal owners • Coordinate onboarding steps, intake tasks, scheduling, and follow-ups • Maintain light ticketing/customer support workflows (e.g., Pylon) • Create templates, checklists, and SOP documentation • Identify workflow bottlenecks and recommend improvements • Collaborate with engineering on CRM, client portal, and analytics enhancements

• Manage complex executive calendars • Coordinate client meetings, internal strategy calls, and campaign reviews. • Prepare reports, presentations, and marketing performance summaries. • Support project management across paid media, SEO, and creative teams. • Track deliverables, deadlines, and campaign milestones. • Liaise with clients professionally and confidently when required. • Draft executive communications, proposals, and agency documentation. • Optimize internal systems and workflows (CRM, project management tools, dashboards). • Assist with hiring coordination and team onboarding processes. • Handle confidential information with discretion and professionalism.

Transaction Coordinator — The Heart of the Deal You know that contracts aren’t just paperwork — they’re people.  Behind every signature is a client starting a new chapter and an agent trusting you to help them deliver. You’re the person who catches what others miss, solves problems before they surface, and shows up with calm, steady judgment when the stakes are high. In this role, you won’t just be processing transactions — you’ll be protecting clients, supporting agents, and keeping deals on track so everyone crosses the finish line with confidence.  You’ll work closely with our agents, clients and success team from contract to close, providing world-class service, thoughtful solutions, and the kind of care that turns stressful situations into success stories. What You'll Do: - Own the transaction process from executed contract to closing — ensuring every detail is correct, every party is informed, and every client feels cared for. - Act as the primary point of contact for clients, agents, lenders, title companies, and cooperating agents — always communicating with kindness, clarity, and urgency. - Identify potential problems early, and solve them proactively — using your judgment to protect the client and the team. - Serve as a trusted resource to agents, freeing them to focus on client relationships while you handle the logistics. - Keep every transaction organized, documented, and compliant while still delivering a personal, human touch. - Practice good judgment when navigating competing priorities, client needs, and tight deadlines — always doing what's right over what's easy. - Use AI / AI Agents to constantly improve the process. Constantly look for ways to improve the client and agent experience, and practice your craft to elevate your skills.