• Serve as the main interface for institutional customers through phone, email, and video conferencing. • Act as the primary customer contact for assigned accounts. • Conduct customer discovery and coordinate follow-up training with Cefaly Regional Trainers. • Travel on-site to provide high-quality training to healthcare providers. • Schedule and follow up on Regional Trainer in-service meetings. • Process and track customer orders accurately. • Work collaboratively with Customer Service to resolve questions, issues, and complaints. • Use initiative to improve personal skills and departmental processes. • Drive add-on and associative sales. • Convert prospects into active customers. • Works collaboratively with Inside Sales Representatives & Trainers. • Represent CEFALY Technology at trade shows and medical conferences. • Generate new leads and maintain accurate contact information in Salesforce.

• Identify potential clients through various sources and channels, such as online research, social media, and referrals • Qualify leads by assessing their needs, interests, and budget • Set up appointments for the sales team to follow up with qualified leads • Maintain accurate and up-to-date records of potential clients in our CRM system • Analyze data related to lead generation and appointment setting to identify trends and opportunities for improvement

• Work strategically with Marketing and Sales Teams to generate marketing campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. • Analyze potential opportunities and develop strategies to support increasing client awareness and engagement; monitor actions and results against plans • Schedule introductory business development calls between sales team members and target company decision-makers. • Work closely with Sales Associates and Account Executives to ensure smooth transfer of information and accounts. • Collaborate with Director of Market Development, senior Sales staff, and Subject Matter Experts to develop market strategies to generate leads with new clients; re-engage past clients, and within current core accounts across all Parexel service lines. • Respond to Parexel web leads / inbound requests as first point of contact to conduct needs assessment • Track all activity with prospects and clients in Parexel’s CRM system • Other responsibilities as assigned

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is seeking an Inside Sales Manager to join our passionate, high energy, and fast moving sales team. You’ll lead and support our Account Executives focusing on small to mid-sized organizations. You will have a consistent track record of ability to hire, develop, and lead an inclusive, engaged, and high performing team. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team. In this role, you will: Coach a team of ~8 account executives on sales strategy, pipeline reviews and achieve quarterly targets Hire new account executives and provide both onboarding and ongoing coaching to ensure their growth and success Work cross-functionally to strategically solve problems and project manage Create content for ongoing training and development Support account executives through professional development plans Provide clear and tactical feedback to account executives Further culture within the team and commercial organization with high emotional intelligence Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Hire, develop and lead an inclusive, engaged, and high-performing team Minimum requirements for the role: Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.